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“Slightly under par for a hilton. But still very nice”

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Hilton Brentwood/Nashville Suites
Ranked #2 of 20 Hotels in Brentwood
Certificate of Excellence
Bell Buckle, Tennessee
Level Contributor
105 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Slightly under par for a hilton. But still very nice”
Reviewed 5 August 2014

All-in-all a good stay. We stayed in an executive suite for our anniversary. Only negatives were the furniture in the room and the pool area. The furniture had about 8 coats of paint on it and the drawers were messed up on 2 items. But I didn't use them so it was ok. The pool and gym are very nice but there was about 20 unsupervised kids under 14 at the pool being VERY obnoxious. They were using the wheel chair lift as a diving board and splashing so much water out of the pool is was ridiculous. kept going back and forth from hot tub to pool. We called the front desk twice to find out where these kids parents are or to calm them down, but they never did anything. plus they "reserved" all 20+ towels at the pool. Several families came to swim during that hour and left as soon as soon as they entered due to these kids. We ended up letting them win and left. We stopped by the desk to remind them a 3rd time that these kids are upsetting several guests. We went to our room to change for dinner and when we left, they were still there without parents. Off that subject.
The room was nice the dessert was good and the breakfast was nice. The rates here are half the price as the downtown location plus parking is free. I for sure recommend this hotel and hope that I will be able to enjoy the pool on my next visit.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank so_many_dynamos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
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English first
Napoleonville, Louisiana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 August 2014

The design and visual quality of this hotel is top notch. It is also quite comfortable and is situated in a very nice area. The staff were friendly and welcoming. There are plenty of places to eat close by. Overall, we really enjoyed our stay here. I would highly recommend it.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Chad T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRybak, General Manager at Hilton Brentwood/Nashville Suites, responded to this review, 5 August 2014
Dear Chad,
Thanks for the review of our hotel. I am glad you enjoyed the comfort level of our property and the service from our staff. Hope to see you again soon!

Tom Rybak, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, United States
1 review
Reviewed 1 August 2014

Front desk gave exceptional customer service. Coffee pot did not hold the water in the room. Not enough servers at breakfeast. Comfortable bed. Not crazy about the short pillows. Overall I would choose the Hilton again and I would recommend to other people your company.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRybak, General Manager at Hilton Brentwood/Nashville Suites, responded to this review, 5 August 2014
Dear Kathy,
Thank you for the review of your stay with us. I appreciate the feedback on both what you liked and did not like. I am glad you enjoyed the service level and thanks for the input on the pillows. We hope you get to visit us again soon.

Tom Rybak, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
KY
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 July 2014

We tried to stay in downtown Nashville but they were all booked so we decided to stay in Brentwood. We were pleasantly surprised by the spaciousness of the room. The hotel isn't too far from the action and just far enough for it to be relaxing. I wasn't too impressed with the breakfast buffet.

Room Tip: We're Hilton Honors members and the upper 2 floor are dedicated to members only.
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deana2455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, South Carolina
Level Contributor
4 reviews
Reviewed 30 July 2014

Thought the hotel and location was very good. Was traveling with my husband on business. Our room was clean, comfortable with a separate bedroom and sitting area as well as a large bathroom. Lobby was nice too.

  • Stayed June 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank dinabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kettering, United States
1 review
Reviewed 29 July 2014

My husband and I, while visiting our daughter at college, have stayed at this hotel at least 5 times. We appreciate having the suite. The bedroom and sitting area are separate. The rooms are clean and well maintained and the lobby is beautiful. It is also convenient to the highway system.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Paula S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRybak, General Manager at Hilton Brentwood/Nashville Suites, responded to this review, 5 August 2014
Dear Paula,
Thank you so much for the feedback regarding our hotel. I am glad we keep you coming back each time to visit your daughter. We get a lot of regulars that do that with kids at some of the Nashville colleges and universities. Thanks again!

Tom Rybak, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Broken Bow, Oklahoma
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 July 2014

This was a excellent hotel. The location was good and the amenities were even better. Large rooms, great furnishings and decor. We stayed in a suite the bathroom was the largest I have seen in a hotel. The staff was friendly and very helpful. My family loved the pool table and indoor pool. Breakfast was not as good as I expected but it was okay. They needed more verity on the menu for the prices of the items and the quality of the buffet was not worth the price. The stayed three days so after the first day we left the hotel for breakfast. Loved this hotel and would recommend it to everyone! Hope to find hotels like this from now on when I travel.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank loveBrokenBow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRybak, General Manager at Hilton Brentwood/Nashville Suites, responded to this review, 5 August 2014
Dear lovebrokenbow,
Thank you for the review of our large suites and bathrooms. Wait until you see them after we renovated them soon! I am sorry you did not enjoy the variety at breakfast. We have several ala carte items in addition to the buffet which includes cooked-to-order choices as well. There are a lot options nearby as you mentioned as well. Thanks for the recommendation and we hope to see you back soon!

Tom Rybak, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Brentwood/Nashville Suites

Property: Hilton Brentwood/Nashville Suites
Address: 9000 Overlook Blvd, Brentwood, TN 37027-5242
Phone Number:
Region: United States > Tennessee > Brentwood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Brentwood
#1 Family Hotel in Brentwood
#2 Romantic Hotel in Brentwood
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Brentwood/Nashville Suites 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hilton Suites Brentwood Hotel Brentwood
Hilton Hotel Brentwood
Hilton Brentwood
Brentwood Hilton

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