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“Worst Western - Don't trust them”
Review of Quality Inn

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Quality Inn
Ranked #1 of 2 Hotels in Bulls Gap
Certificate of Excellence
Ohio
1 review
“Worst Western - Don't trust them”
Reviewed 23 August 2009

Had a guaranteed room rate from Best Western.com. One day prior to the reservation date I received a call direct from the hotel saying they changed the room rates for the Nascar race, so they cancelled our reservation and told us to rebook at the new rate. Called Best Western corporate office and they offered to make it right. They never did abnd we were stuck trying to find a room when everything was sold out for 100 miles. Official hotel of NASCAR???????

Stayed August 2009, travelled on business
Helpful?
Thank ItravelalotOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrewjohnsoninn, Front Office Manager at Quality Inn, responded to this review, 4 May 2011
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61 reviews from our community

Traveller rating
    28
    12
    9
    7
    5
See reviews for
23
14
5
8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Any
English first
atlanta
1 review
Reviewed 22 July 2009

front desk staff were lost, my key never did work the entire stay. racetrack is next door, and they really gouge you price wise if you are there for an event. room was clean enough, front lobby smelled like goat. more choices just one exit away, i would never stay here again.

Stayed June 2009, travelled solo
Helpful?
Thank durAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrewjohnsoninn, Front Office Manager at Quality Inn, responded to this review, 4 May 2011
Using your reviews and opinions for making every guests stay more comfortable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nashville, tn
1 review
Reviewed 11 July 2009

My family enjoyed staying at nice, clean place with spacious rooms. The staff was over the top in their customer service and looked after our every need. They made us feel like we were family and that really made our decision a good one to stay. The breakfast was a full, hot one with sausage, bacon and eggs and all the trimmings. The pool was cool and my kids enjoyed the hi-speed internet access. We will definitely recommentd this place for all wheter on business or pleasure.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ahappycustomer_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennsylvania
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 June 2009

We stopped here because of the pool which we thought was indoor but it was an outside one full of debris and cold from a storm that had passed an hour earlier which upset my daughter but we decided to stay anyway. We were put in the basement it seemed with eevryone else,I guess no one was allowed on the upper floors. The corridors smelled of dampness and yuck. The room was clean! Beds were so soft and comfortable and made up nicely. Like the previous poster said the air conditioning wasn't great we kept ours really cold so we wouldn't get too warm and stuffy. Breakfast bar had fake eggs, bacon toasts coffee and juices which was nice. staff were friendly too.I think the pool and dampness were the worst part though.Maybe if it hadnt stormed we would have had a better experience.

Stayed June 2009, travelled with family
Helpful?
Thank missymouse70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrewjohnsoninn, Front Office Manager at Quality Inn, responded to this review, 4 May 2011
Using your reviews and opinions for making every guests stay more comfortable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fife Lake, Michigan
Level 4 Contributor
29 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 September 2007

This Best Westen was clean, comfortable and reasonably priced. There were two big issues, however, which mean we won't be staying there again.

The heating and cooling in the room is set to a motion sensor parallel to the door, which cannot be worked around. This means if you fall asleep, as preseumably you wish to, your air conditionioning will TURN OFF, and you must get up and wave your arms to restart it! There is no workaround for this, the cheesiest move i've ever seen from a major hotel chain.

Also, we received an unsolicited atomated wakeup call at 9:30, and another live one at ten while we were packing, asking if we were planning to stay another night. No, and we'll be at the Motel 6 next time!

Stayed September 2007
Helpful?
Thank clea8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrewjohnsoninn, Front Office Manager at Quality Inn, responded to this review, 4 May 2011
Using your reviews and opinions for making every guests stay more comfortable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 50 Speedway Ln, Bulls Gap, TN 37711-2563 (Formerly The Executive Inn)
Phone Number:
Region: United States > Tennessee > Bulls Gap
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Bulls Gap
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Bulls Gap
Bulls Gap Best Western

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