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Red Roof PLUS+ & Suites Chattanooga - Downtown
Ranked #51 of 97 Hotels in Chattanooga
Rome, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Horrible!”
Reviewed 17 June 2014

My husband booked a room there for 2 nights. When we first got there we went to our room and it was a mess, my husband called down to the office and the changed our room. Once we got settled in the new room, someone came and knocked on the door, and said we were in the wrong room to begin with so she took us to another room. The next day my husband and I were out, and someone from the hotel called him and told him that they were booked and we had to get out of the room, but they would upgrade us to a premium room. When we got back to the hotel ALL of our stuff had been moved down to the lobby.We found out that the lady my husband booked our room with only put us down for one night. So we just left. I would not recommend this hotel.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank nrmi2907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0806, Owner at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review, 30 June 2014
Hello,

Thank you for taking the time to write this review about your experience at my hotel. I believe Robbie has been talking to you about your situation at the hotel. I hope everything is resolved. If you are still not happy please contact me at i0806@redroof.com. I will be glad to help and talk to you.

Thank you
Dhaval
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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161 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Nashville, Tennessee
Level Contributor
117 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 17 June 2014 via mobile

Hotel is undergoing some remodeling, but the construction work is all "tarpped" off, and there was no noise from workers in the evening or at night. Hotel is close to the highway with easy off and on, but yet quiet. Room was nice, spacious, with separate sitting area, and clean. Front desk manager Robbie is very efficient and welcoming.

Stayed June 2014, travelled solo
Helpful?
Thank trvelor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0806, Owner at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review, 30 June 2014
Hello,

Thank you for taking the time to write a wonderful review about our hotel. We apologize about the renovations but it has to been done sometime. I am glad you enjoyed the new remodeled rooms. I will make sure and share your comments with Robbie and the ret of our staff. Once again thank you for writing this wonderful review.

Thank You
Dhaval
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Roof PLUS+ & Suites Chattanooga - Downtown

Property: Red Roof PLUS+ & Suites Chattanooga - Downtown
Address: 2431 Williams Street, Chattanooga, TN 37408-2926 (Formerly Rodeway Inn & Suites)
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #51 of 97 Hotels in Chattanooga
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Red Roof PLUS+ & Suites Chattanooga - Downtown 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. The 100% Smoke-Free Red Roof PLUS+ & Suites Chattanooga is only minutes from downtown. The nearby Chattanooga Choo Choo is listed on the National Register of Historic Places and offer historical railway exhibits that are housed in the city’s former terminal station. The Tennessee Aquarium and the University of Tennessee at Chattanooga are also within a short distance from the hotel. Visitors will enjoy browsing local museums. The Chattanooga Metropolitan Airport is 12 miles from the hotel. This Red Roof PLUS+ hotel features Premium Rooms with breakfast and a snack ready in your room! We offer free WiFi and cable TV. Microwave & refrigerator, coffee maker, flat screen TV, and work desk in all rooms. Guests can relax in the indoor heated pool. **POOL CLOSED due to maintenance.** ... more   less 
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Also Known As:
Comfort Suites Chattanooga Hotel Chattanooga
Chattanooga Comfort Suites

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