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“Very nice hotel....better than advertised”

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Homewood Suites by Hilton Chattanooga/Hamilton Place
Ranked #25 of 97 Hotels in Chattanooga
Atlanta, Georgia
Level 5 Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Very nice hotel....better than advertised”
Reviewed 29 August 2011

This was my first time at a Homewood Suites and wow...I'll definately stay again. We booked a suite with two double beds and it was even better than advertised (the website doesn't really do it justice). Here's what you get for the money: a full kitchen (reasonably well-stocked) and living room with plenty of space to move around, plus a separate bedroom/bath area which close off from the living area via a set of heavy wooden doors. Everything was clean and well-maintained. Bedding was extremely comfortable. Flat screen TV's had good picture quality and plenty of channels to choose from. Hotel was quiet and peaceful...there were lots of other people there, but no noise/partying, etc... Employees were helpful, friendly and professional. They offer a complimentary breakfast..a hot/cold buffet with good variety (waffles/eggs/hash browns/pastries/cereal, etc.) the food was average, but the selection was good. The hotel offers a military discount and we saved $20 on our room..very nice.
Good location...right off interstate 75 at the Shallowford Road exit, about 1 mile from Hamilton Place Mall. Would definately suggest staying here if you are spending the night in Chattanooga!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Atlantamom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Oakland City, Indiana
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 August 2011

We stayed here on a trip back from Orlando. We hadn't made reservations and got lucky with getting the one room they had available for the night. The rooms were clean and the pullout couch was great for our kids. The full kitchen would have been great if we were staying longer than one night. The breakfast in the morning was good. Hot waffles and biscuits and gravy.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank asatterfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntsville, Alabama
Level 5 Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 August 2011

Convenience, comfort, service - what more you could ask for? Close to Hamilton Place Mall for your shopping experience. Close to downtown and the Tennessee Aquarium. Great room with lots of space to spread out. Quiet, clean. Staff was friendly and welcoming. We had dinner and breakfast there and no complaints about either.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank PickyEater31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chattanooga, Tennessee
1 review
Reviewed 15 July 2011

The staff were very friendly upon arrival and when requesting extra towels. More towels should be stocked in the rooms. Cleanliness of the rooms was good and showers/bathrooms were very nice. Our major complaint was the air handling system did not remove the humity in the room. The sheets, pillows, floors and counters all felt damp due to high humity in the room. When we left a package on the counter, there was a dampness ring when it was removed. A dehumidifier is definitely needed.

Room Tip: Plan ahead to reserve what you desire.
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  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Midvale67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michaeldonaldson, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review, 19 July 2011
Thank you for your feedback and nice comments. We are glad you selected our hotel during your recent stay in Chattanooga and we apologize for the humidity problems you encountered. We appreciate you bringing this to our attention and will look into fixing this issue. Please come back on your next visit to the Chattanooga area.
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Midland, Texas
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 July 2011

We were gone from noon until after 9:00 p.m and room had not been cleaned up.
Last night we had to request clean towels since the dirty ones had been removed and not replaced.

Stayed July 2011, travelled with family
Helpful?
2 Thank Redmimi47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michaeldonaldson, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review, 11 July 2011
Thank you for your feedback. We are glad you chose our hotel during your recent stay in Chattanooga and we apologize for the housekeeping problems you encountered. This is not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards. We hope you will give us a second chance if you visit our area in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Orleans, Louisiana
Level 6 Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 6 June 2011

We were looking at area hotels and the first one we came to was Homewood Suites by Hilton. An extremely helpful lady named Tina Skipper greeted us at the front desk. Her position is guest services manager. We explained that we just got into Chattanooga the night before and had unhappily stayed at another hotel but wanted to leave and would be needing a room for an extended stay and needed it to be pet friendly. Tina showed us what was available and it was just perfect! The room was exactly what we were looking for. The bedroom in the suite has a door so I could be in the kitchen or living room goofing off without waking up my husband. The mattresses are quite comfortable, which makes it very easy to fall asleep. After my husband goes to bed I like to watch television, which is a flat screen, or work in the kitchen which has a stove, full size fridge, and a microwave, “it’s almost like home”. All is very cozy in front of the fire place in our suite. We are happy here, especially me as I have no cleaning to do, the maids are fantastic especially my favorite maid Carol. I have no cooking, as breakfast is served daily and dinner is Monday through Thursday, the food is quite tasty too, thanks to Will Watford the food and beverages manager. All you need when you stay here is your personal items and clothing. A computer is supplied in the Business Center , there is a coin washer and dryer, and there is an exercise room which covers our daily necessities. The entire staff is friendly, professional, and extremely helpful. They go the extra mile to ensure that the guests are having a very comfortable and pleasant stay. I visit daily with the staff at the front desk. They are all friendly, efficient, and eager to help. I like to joke around with people a lot and they manage to make me comfortable and happy. Holly is a front desk clerk and one in particular I have a good time with. Another front desk attendant that I enjoy is Sullivan. He sang Happy Birthday to me on my birthday with the most wonderful voice I have ever heard. A baritone I think. These are only a few of the great staff people they have here. The great staff stems from the fantastic management. You know if everything goes on this well that there must be a manager that is a "stand out". Michael Donaldson, the General Manager, is a very pleasant, professional fellow. He is kind and very easy to talk to at “any time”. Insistent that if there is any problem that we are concerned with that we call him immediately day or night. Michael seems to be a person that knows he is going to go to work and give his professional best each and every day. It is apparent that he has rubbed off on the staff because they all look very happy to be working here. All in all, if you are in the Chattanooga area for any length of time, don’t pass up the chance to stay at Homewood Suites by Hilton! You will enjoy yourself. Tell them Jane Kelly sent you!

  • Stayed May 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank janiemygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2011

My husband and I stayed at this Homewood Suites and had a lovely time. Here is a synopsis:

Location: Very Good; off the mall a few blocks, but toward the middle
Staff: Very helpful/responsive; got us cabs; assisted with baggage; stored bags
Cleanliness: Our room was very clean
Suite: Separate bedroom and a fold-out sofa for the kiddo in the living room
Bed: Very comfortable; good linens/comforter
Kitchen: All utensils; dishwasher; stove; full refrigerator/freezer with ice maker; microwave
Bathroom: Adequate/good toiletries
Free Breakfast: Decent selection; continually stocked

The best part was the separate rooms. There was plenty of space. The full kitchen was great. We ordered in food one evening after a long day of walking and enjoyed the leftovers the following day.

I will definitely stay here again when we go back to Chattanooga!

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank powers8710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Chattanooga/Hamilton Place

Property: Homewood Suites by Hilton Chattanooga/Hamilton Place
Address: 2250 Center St, Chattanooga, TN 37421-2501
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Chattanooga
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Chattanooga/Hamilton Place 3*
Number of rooms: 76
Official Description (provided by the hotel):
The award-winning Homewood Suites by Hilton® Chattanooga-Hamilton Place hotel is a luxurious resource for visitors to Chattanooga, Tennessee, whether they are traveling for business, pleasure or an extended stay. Located approximately ten miles from downtown Chattanooga, guests won't find themselves short of entertainment. ... more   less 
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Also Known As:
Homewood Suites By Hilton Chattanooga/Hamilton Place Hotel Chattanooga
Homewood Suites Chattanooga
Hilton Chattanooga
Homewood Chattanooga
Chattanooga Hilton
Chattanooga Homewood Suites

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