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Homewood Suites by Hilton Chattanooga/Hamilton Place
Ranked #20 of 96 Hotels in Chattanooga
Reviewed 30 December 2013

We started with a 4th floor room, which was a nonsmoking room on a floor that had both smoking and nonsmoking rooms. The odor from smokers was very strong. The front desk was quick to relocate us to a similar room on a fully nonsmoking floor, which was much better and was a suitable accommodation. They also went out of their way to provide honey and hot tea for our granddaughter who had a very bad cold. On balance, the service outweighed the initial negative of the smoke odor in the hall on the floor where our first room was located.

  • Stayed: December 2013, travelled with family
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Thank Barnett W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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459 - 465 of 648 reviews

Reviewed 28 December 2013

Hilton has great properties, this one is no exception. they allow pets. we got a great room rate for a king suite on the first floor and we're very surprised to find a fireplace in the room! room was quiet except for the trash pick up at 6 in the morning.

good hot breakfast, cheese omletes sausage fresh fruit. we'll tended to. the staff was exceptional. the even had real plates and utensils if you wanted them.

my only complaint was the maintenance guy decided to spray paint a white vent right next to my black truck! what an idiot!

Stayed: December 2013, travelled with family
Thank cdpalmers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2013

We had six (6) people from different southern states meet at the hotel and used a conference room for six (6) days reviewing data for a regional meeting. All attending liked the rooms, breakfast, dinner and the meeting room. We did not leave the hotel for four (4) days. Wireless internet in rooms and meeting room worked flawlessly.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Art G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

Old property not up to standards of Hilton. Poor food and beverage selections. Room not well cleaned or maintained. Missing various kitchen utensils. Needed to open windows open for ventilation, but no screens on windows. Thermostat not accurate. Set to 72, but was up to 77 and still heating.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Brian O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013

This has been one of our favorite hotels for several years so you can imagine our disappointment to discover its significant decline in cleanliness and maintenance. The check in was quick and friendly, but we were disappointed to find our room #317 had been “sour mopped” and smelled horrible. A complaint to the desk resulted in an immediate reassignment to #311 right down the hall. It was not till we started to settle in later that we begin to notice problems. Closer inspection of the room revealed the kitchen counter tops and cabinets were greasy and not cleaned and the floor dirty, sticky and turned you white socks black when you walked on it. The soup pan was so filthy and burnt we could not use it to fix a snack (see photo). The beds looked ok at first but when we walked to the other side we saw they had used a King dust ruffle a Queen size bed and the non visible side spilled out from the mattress and lay all over the floor. (see photo). Further that night we discovered that the bed light would only work on one side or the other and both sides could not be turned on at the same time. The morning shower was also a disaster as the tub drain top was broken and the drain could not be raised to drain water, and when raised would not stay up so water would drain from the tub. You can solve this problem like we did by taking a table knife and prying the drain open and leaving it under the drain while we showered. (see photo).

We stayed four nights at this hotel and I would now rate the breakfast 10, 7, 7, and 4. depending on the cook on duty. The best breakfast included crispy bacon and hot flakey apple turnovers fresh from the oven. The worst breakfast included burnt eggs and the same apple turnovers removed from the freezer and served cold without heating.

Even though staff is pleasant, the quality of maintenance and supervision is still unsatisfactory and the property may be target for future sell-off. Fortunately, a new Embassy Suites has opened just down the street with quality equal or better than we previously experienced at this location.

Room Tip: In view of quality decline at this location you should strongly consider the Embassy Suites just dow...
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  • Stayed: November 2013, travelled as a couple
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Thank RICHARD B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2013

This was our first stay in a Homewood Suite and we were very pleasantly surprised. Were greeted by Ervin, a wonderful front desk employee that had a great smile and wonderfully cheerful attitude. Check in was fast and our room was placed in a perfect spot for us since we were traveling with our Westie, Rufus. The pet fee is a bit steep, but about the same as two nights in the kennel. The room was clean, large and very comfortable. Hotel was quiet, so we slept well. Breakfast was very good and the staff manning it, Angie and Dimitri were very social, friendly and good at what they do. Like Ervin made everyone feel welcome and glad to be there. All three of these employees are excellent and we felt true southern hospitality because of them.

Room Tip: Loved the ground level room, and traveling with a dog, much needed.
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  • Stayed: November 2013, travelled with family
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Thank rufusdNashville_TN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2013

This was my first stay in the Chattanooga are for business. I will definitely revisit Homewood during my future visits to Chattanooga. The room was clean and the staff was wonderful. The beds were very comfortable. My only real complaint is that the water pressure was low.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Dennis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Chattanooga/Hamilton Place

Address: 2250 Center St, Chattanooga, TN 37421-2501
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Chattanooga
Price Range: £96 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chattanooga/Hamilton Place 3*
Number of rooms: 76
Official Description (provided by the hotel):
The award-winning Homewood Suites by Hilton® Chattanooga-Hamilton Place hotel is a luxurious resource for visitors to Chattanooga, Tennessee, whether they are traveling for business, pleasure or an extended stay. Located approximately ten miles from downtown Chattanooga, guests won't find themselves short of entertainment. ... more   less 
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Also Known As:
Homewood Suites By Hilton Chattanooga/Hamilton Place Hotel Chattanooga
Homewood Suites Chattanooga
Hilton Chattanooga
Homewood Chattanooga
Chattanooga Homewood Suites
Chattanooga Hilton

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