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“Old and outdated”

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Howard Johnson Chattanooga Lookout Mountain
Ranked #72 of 96 Hotels in Chattanooga
Reviewed 27 May 2013

The staff at this hotel try very hard, were nice and friendly but the room was old and outdated. We were only there one night, so we made do, but it was not a good room. Carpet was dirty, room was dark and so outdated. For the price we paid there were probably better options. Right next door is a new hotel, but much more expensive. Since both hotels are owned by the same chain, they are out for your money one way or the other.

  • Stayed: May 2013, travelled with friends
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Thank BastropWright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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249 - 255 of 288 reviews

Reviewed 6 April 2013 via mobile

I stayed at the Quality Inn Lookout Mountain while driving from FL to MI and couldn't believe how disgusting the accommodations were! The room was filthy, abused and falling apart. Sheets were gray and towels like Kleenex. The shower head squirted straight up at the ceiling through a hole in the plumbing. The owner Mr Patel was rude and treated guests like an inconvenience, rather than a paying customer. It was a horrible experience and I felt like I had been robbed. DO NOT STAY AT THIS FLEA BAG! You are better off sleeping in your car!

  • Stayed: April 2013
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Thank Oznerolid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2013 via mobile

We had to be moved from our first room because something was wrong with the heater. And getting into the shower later after we are all settled in the second room, the shower head was not working. Aggravating. Ive stayed at Quality Inns before, so I was very disappointed with particular one.

  • Stayed: March 2013
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Thank cajuntesla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2013

The staff was nice and on top of things. The hotel in general was clean and well maintained. The price for the room was reasonable. We would stay at this hotel again in the future. The parking lot was well light up and secure.

  • Stayed: February 2013, travelled with family
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Thank Sean-Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2012

Hotel is in great location to go quickly to Lookout Mountain, ruby falls and rock city. A gas station,Hardies and McDonalds next door, and Wal-Mart and restaurants 1 exit up on Hwy 24. Easy access to Hwy 24 into Chattanooga. Hotel is dated (maybe 30 years old) and offers motel style outside entry into rooms. Area is free of Hwy noise and any outside noise. Rooms seemed clean but, wear and tear on the rooms take away from its appeal, along with some lite musky smell. A/C worked well, hot water, and good TV. Microwave and minin fridg, Iron etc.. laundry available at sister property next door, $1 wash, $1 dry. Occupancy seemed to be low during our visit but, staff is helpful. Breakfast ok, cost is moderate for an aged hotel, $69 a night or with AAA discount $62. Hotel is pet friendly at $15 per pet, per night. A better bet is its sister property next door (Comfort Inn) recently remodeled and in much better condition and interior entry into the rooms. Although, not pet friendly. However, you can avail of the great location to Lookout Mountain. The room served the purpose for our stay. Had no concern with safety around the property, night clerks frequent outside the property at night. I would say its ok, but there is better out there for the price, we just didn’t find a pet friendly hotel in Chattanooga that was any better in this location.

Room Tip: No elevators at this property, so if traveling with luggage, consider the ground floor.
  • Stayed: August 2012, travelled with family
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1  Thank SGRC59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2012

first of all we were suppose to have queen size beds and the beds were full. when we left we got locked out of our room, waited 30 min for the manager to get there to open our door, cause the staff that was on duty couldn't figure out how to open it..Finally got into our room, got our stuff and they moved us to a different room.. Well that room we also got locked out of. We complained of ants and they supposly sprayed but was still seeing them.. I even had to throw my sons formula out cause ants got in it.. We have stayed in a Quality Inn before in different states, but this ruined it for us.. We will never stay in another Quality Inn and especially this one.. There was only one staff member that was nice the others were rude..The manager was rude himself we asked for a discount for getting locked out and our kids sitting in the hot, he was trying to ignore me on that but finally we kept on and he gave us $10 back that we stayed 4 nights.. The first room had no handle on the closet, so in order to open it u had to reach at the top... In overall I would not reccommend to hotel to anyone..

  • Stayed: July 2012, travelled with family
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1  Thank Luann E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2012

This was a really nice and very clean budget hotel. The beds were very comfortable, and the they servce a very nice complementary breakfast which included walfes.

  • Stayed: July 2012, travelled solo
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1  Thank suzettemrut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Howard Johnson Chattanooga Lookout Mountain

Address: 3109 Parker Ln, Chattanooga, TN 37419-1708 (Formerly Quality Inn - Lookout Mountain)
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #72 of 96 Hotels in Chattanooga
Price Range: £41 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Howard Johnson Chattanooga Lookout Mountain 2.5*
Number of rooms: 58
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Also Known As:
Quality Inn Lookout Mountain Hotel Chattanooga
Quality Inn Chattanooga
Chattanooga Quality Inn

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