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Howard Johnson Chattanooga Lookout Mountain
Ranked #73 of 96 Hotels in Chattanooga
Reviewed 3 January 2014

My parents and my husband and myself were on our way home from a vacation and decided after driving a good part of the day to stop for the night. We booked 2 rooms with this hotel and after checking in went out to dinner and back to the room to sleep. The rooms were not clean but were too tired of driving to do anything different. We woke the next morning and went to the lobby/dining area for breakfast, which was so disgusting we could barely eat. we then returned to our rooms to pack for the rest of the drive home. Upon packing my parents discovered at some at some point while we were there someone got into the room and stole all their cash!!! I went to the desk and they contacted the police, a report was made and we were told the manager, Bob Patel would be back on Monday. Also upon further investigation, with the officer standing there, we discovered the lock on the door was faulty. We are now over a week later and Bob Patel is being totally uncooperative, saying it is no fault of his and he is in no way liable. SERIOUSLY, YOUR LOCKS WERE FAULTY!! HOW IS IT NOT HIS PROBLEM? Needless to say we are still fighting, I have called cooperate with complaints and am still trying to find contact information for the owner. My advice to anyone reading this, if you are in the Chatanooga Tn area looking for somewhere to stay, DO NOT stay here!! Even if it is the only hotel left in 1000 miles you would be safer sleeping in your car than you would in this hotel. Also he also manages the comfort inn and one other that is all right there by each other, so if he keeps the others up the same as this I would run from those as well.

Room Tip: I would recommend staying in your car on the side of the interstate before recommending this hotel!
  • Stayed: December 2013, travelled with family
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4  Thank Ronda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (286)
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235 - 241 of 286 reviews

Reviewed 29 December 2013 via mobile

On our way to visit family for the holidays, we stopped over here with our puppy, ten hours into our trip. The place was quiet, clean, and the breakfast in the am was good. No complaints here. This is not the ritz carlton, but it was a cozy room that was very affordable.

Stayed: December 2013, travelled as a couple
Thank Swelman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2013

The pictures are very deceiving! I used my Choice Hotelspoints to stay in the hotel and should have saved them! I am extremely disappointed in yet, another Quality Inn! The room was old and dirty! The lock on the door was loose and didn't seem secure. We were next door to a newer, nicer hotel from the same Choice brands, but there was a stark difference in the upkeep of the motels. I will not be staying in another Quality Inn!

  • Stayed: December 2013
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1  Thank Scrmom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013 via mobile

Stayed November 29,2013 for one night. Service desk clerk was a women with no name tag nor uniform. She was not helpful. Waffle mix old,and runny. Bread was stall and hard. We as well as another guest complained about soured cream cheese. Eggs were dry and over cooked. We reported to women, she should no concern. Beds were old and uncomfortable. Dirty, old carpet in room. I have been a Choice Hotel Member since 1998 and a minister who has traveled a lot. This place was a disgrace for a wondetful chain of hotels.

  • Stayed: November 2013
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1  Thank revsheffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2013

But in a strange location behind a shopping mall. Lots of traffic on main road leading in and it appears this is a popular place for truckers to stop.

The plus was that the room was newly remodeled. It wasn't as spotless and I hoped for. Breakfast was included, but marginal with one waffle maker that really didn't work. Glad it was our last night on the road for a while....

Room Tip: All rooms are outisde entery....like an old strip hotel. Area was quite dark at night.
  • Stayed: November 2013, travelled as a couple
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Thank mom98wmu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2013 via mobile

Nothing but praise about this motel. Great very comfortable room. Extremely convenient to local community. Just a great two night stay. Worth every penny! Tried other more expensive places that don't come close.

  • Stayed: October 2013
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Thank pizzaman2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2013 via mobile

Overall a good experience for an average value.

Pros: Great beds! Lots of towels, full tub & shower. Coffee maker, fridge, microwave, flat-screen TV /w premium channels. Desk, table & chairs, free wifi. Breakfast, nice decor. Very clean.

Cons: Mosquito, spiders and even a dead roach in room. Commercial type toilet. $65 was the 'discounted' price for 2 adults.

  • Stayed: October 2013
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Thank TravelSister82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Howard Johnson Chattanooga Lookout Mountain

Address: 3109 Parker Ln, Chattanooga, TN 37419-1708 (Formerly Quality Inn - Lookout Mountain)
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #73 of 96 Hotels in Chattanooga
Price Range: £42 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Howard Johnson Chattanooga Lookout Mountain 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Quality Inn Lookout Mountain Hotel Chattanooga
Quality Inn Chattanooga
Chattanooga Quality Inn

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