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“Extremely helpful”

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Days Inn Chattanooga Lookout Mountain West
Ranked #47 of 97 Hotels in Chattanooga
Miami, Florida
1 review
“Extremely helpful”
Reviewed 12 June 2014

The hotel was very clean. Every person we met and dealt with was fabulous. Traveling with small children can be tough. They checked us in four hours earlier and were able to provide us with a crib for our baby.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tanya R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review, 14 June 2014
It was a pleasure to assist you with early check in and providing a
crib for your little one. We appreciate you staying with us and for
taking the time out of your day to give us this good review. Take
care and travel safely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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944 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • German first
  • Any
English first
Milton, Florida
1 review
Reviewed 9 June 2014

We had a great stay. The front desk staff, Carolyn & Stacie were exceptional! They were friendly and knowledgeable regarding site seeing in the area. Also very attentive to any need we may have. The grandkids really enjoyed the indoor pool. Our room was very clean and the beds were awesome. I highly recommend this Days Inn. Thank you, Carolyn and Stacie, we look forward to seeing you on our next trip to Chattanooga!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review, 14 June 2014
How good it is to see such a wonderful review that you gave
our hotel. We are looking forward to seeing you again on
your next visit. From Carolyn, Stacie and the entire Days Inn
staff, we thank you for being our guest and letting us know
about your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lebanon, Tennessee
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 June 2014

Everyone from the lady at the reception desk (Caroline) to maintenance were very friendly. Whatever we needed. Room was very large, warm when we first arrived but it cooled off quickly.
Hairdryer, iron and ironing board in room. Extra Large tv was awesome. Indoor pool was nice for the grandkids.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review, 6 June 2014
We greatly appreciate you as one of our recent guests. It is nice
to see you traveling with your grandchildren, as the trip can be
something they can remember. Thank you for taking the time
to let us know a little bit about your stay and giving us this great
review. We will see you on your next trip to Chattanooga.
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Chattanooga
1 review
Reviewed 2 June 2014

The staff was friendly but the room was dirty. Mouse poop in air. Mold in bathroom. Breakfast was bad

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Jacquelyn V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review, 4 June 2014
Thank you for letting us know about your stay with us. We take the
feedback from our guest very seriously. We apologize that we have
fell short of our usual excellent customer service. Having clean
rooms is a must, in order to keep your guest coming back. These
issues have been taken care of. We do hope you will give us
another chance to serve you in the future.
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Park Rapids, Minnesota
1 review
Reviewed 2 June 2014

Room was okay; pretty clean; bedspread had cigarette burn holes in it. There was a large gap in the door leading to the outside, but we only noticed a few gnats in our room. Breakfast service was in the small lobby and didn't offer much, but I guess it was adequate. Staff was friendly.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review, 4 June 2014
Thank you for letting us know about the bedspread and the gap in the door. We
apologize for these issues,which we have addressed to our housekeeping and
maintenance departments to be taken care of. As our breakfast area is quiet
small, we do offer your basic daybreak breakfast. We appreciate the recognition
of our staff. We hope to see you again.
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Maywood, Illinois
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 June 2014

We are a retired couple on vacation and it took us two days to get here from Chicago at a leisurely pace.
For the price, you are in a safe area that is not more than 15 minutes from Lookout Mountain or Chattanooga.
The room is very simple but clean and comfortable after sight-seeing. We spent 4 nights and were happy to come and relax by the heated indoor pool every evening. The pool is in very good condition.

The receptionist was very friendly and helpful abou the area.

They provided a basic simple breakfast. If you wanted a meal for breakfast, there was a Waffle House, just walking distance.

The room came with a fridge and microwave. We got good use of their fridge to store our beverages and water bottles.

Room Tip: There is an elevator if you get a room on the second level. Plus you do get a good view of the area...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GEPZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review, 4 June 2014
We love seeing our guest stay multiple nights with us, as there
is much to do in Chattanooga. Our small indoor pool is a very
good way to relax and wind down from a day filled with sight
seeing and more. Thank you for letting us know that your stay
was enjoyable. If you are ever back in our city we hope the next
stay will be even better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn Chattanooga Lookout Mountain West

Property: Days Inn Chattanooga Lookout Mountain West
Address: 3801 Cummings Hwy, Chattanooga, TN 37419-2201
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 97 Hotels in Chattanooga
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn Chattanooga Lookout Mountain West 2*
Number of rooms: 82
Reservation Options:
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Also Known As:
Days Inn Chattanooga Lookout Mountain West Hotel Chattanooga
Chattanooga Days Inn

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