Today I went to Sitar with my family around 9:00 pm and restaurant looked half full with american patrons. We got a table in the corner and we had to call the waiter to give the order. Once we gave the order the waiter never checked back with us, not to even refill water glasses. When we got the food, it was too spicy to eat with no taste. We ordered an extra naan when we got the food and it took them 30 minutes to bring it out and that after we reminded them that we have ordered an extra naan (indian bread). There were American customers that were in there after us who left before us, because they are discriminating against their own people. I am regular customer there, but not anymore because I told the manager when I was paying bill that we got horrible service and no water refills, and food was too hot. And, his response was "that's ok, whatever". I usually leave 20% tip and I told him that I was not leaving him any tip this time because I did not get service and he DID NOT EVEN APOLOGIZE ONCE. I have left this restaurant TIPS in the past even if we got BAD SERVICE, but THIS IS THE LAST TIME. I've given them SEVERAL CHANCES to prove their service but they FAILED everytime except when I am the only customer there. I can eat at many other restaurant in Chattanooga Area who will respect their customers and provide quality food and service like INDIA MAHAL. For People who want GREAT SERVICE you should try INDIA MAHAL. I do not work or own it, but I know the manager there and his food and service is WORTH it. Its just when we are in downtown we try SITAR, BUT THEY FAIL every time.
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