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Country Inn & Suites By Carlson, Chattanooga I-24 West
Ranked #16 of 96 Hotels in Chattanooga
Naples, Florida
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Bad Experience”
1 of 5 bubbles Reviewed 27 March 2012

Stayed one night on our commute home from vacation. The toilet overflowed. We called the front desk and she said nobody was available to help. We went and got a plunger and corrected it ourselves. We had to clean up the floor ourselves and go retrieve another set of towels. The next morning when getting in the shower we realized there was no shower curtain. When we told the front staff when checking out the clerk laughed. I guess it is a bit comical but maybe apologize?

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hegman65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TameikaMurray, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, 1 May 2012
We appreciate you taking the time to post comments regarding your recent stay with us.

On behalf of our entire staff here at the Country Inns & Suites we apologize for the concerns you have about your experience at this hotel.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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704 reviews from our community

Traveller rating
    313
    209
    89
    61
    32
See reviews for
391
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52
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
richmond, va
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 March 2012

. Our family always enjoys staying here when we visit our daughter at Covenant. Felicia is my favorite staff person at the Inn. She is always very helpful when we visit. It doesn't matter how busy it is, she makes sure everyone's questions are answered satisfactorily.

Thank you Felicia and Country Inn!

Room Tip: I love Country Inn because we can get one bedroom suite for a family of 5. They have 2 queen beds...
See more room tips
  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BarbaraRichmond_Va
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TameikaMurray, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, 1 May 2012
On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
Positive word of mouth is vital in building our business as well as our reputation. Again , thank you for taking the time to let us know about your experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hogansville, Georgia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 March 2012

I traveled to Chattanoong with 7 of my family members including children. This hotel was very nice and clean, the staff was great, the pool was warm, and the breakfast was good as well. We were also in a good location to go up on the mountain and not far from the downtown attractions.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TameikaMurray, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, 1 May 2012
On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
Positive word of mouth is vital in building our business as well as our reputation. Again , thank you for taking the time to let us know about your experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlantic City, New Jersey
2 reviews
3 of 5 bubbles Reviewed 24 February 2012

My dad booked this hotel for valentines day this hotel is fine but i would never go here
we stayed in a suite which had a double room a living area and a bedroom area
homemade cookies were great
and close to the cracker barrel .

i brought my bathing suit and it said on there site indoor heated pool the pool was like the artic like 50 or 60 degreese

they were not even willing to turn it up bad guest service

they said they had a huge varity of there breakfast meals all they had were biscuts , gravy, and sausage they did not have a variety and they also had bread meals


so never go to this hotel unless you want to go to rock city or something and that is the only place you can stay at there so a very meh hotel

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janis c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

We were traveling home from Florida and decided on this hotel. The check-in was quick and was accompanied by fresh cookies and coffee. The hotel appeared almost new and our room was quiet and comfortable with a larger flat screen TV. Beds were very comfy with crisp sheets. There was a night light in the bathroom so not disturb the others in the room in the middle of the night. The hot breakfast was good in the morning. There's plenty of shopping and restaurants nearby. We ate at the Olive Garden just steps from our facility. And at the last minute, I asked for the best rate and got the room for $79. Very good value. Would come back again...

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LEVEQUE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Ridge, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 January 2012

We booked the event room for a New Year's Eve Masquerade Ball, and a suite to stay the night. The Lookout Room was perfect for our needs. Our suite was huge, and they arranged it so we were right across the hall from the Lookout Room. Everyone on staff was super helpful and very nice, especially the front desk clerks, Heather and Rhonda. I will definitely host another event at this hotel!

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TameikaMurray, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, 16 August 2012
Positive word of mouth is vital in building our business as well as our reputation. Again, thank you for taking the time to let us know about your experience. We appreciate you taking the time to post comments regarding your recent stay with us on tripadvisor. We appreciate your feedback and will use it to fine tune our operations,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gadsden, Alabama
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 December 2011

Our children purchased a "Chattanooga Getaway Package" for our 40th wedding anniversay.
The hotel was very nice. We really enjoyed the cozy setting in the lobby with fireplace and
Christmas tree. (This was Dec. 15 - 17, 2011) Everything was convenient. The service was great and the full breakfast was good. The only problem we had was with a slow toilet, and the 'heated pool' was not heated.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Chattanooga I-24 West

Property: Country Inn & Suites By Carlson, Chattanooga I-24 West
Address: 3725 Modern Industries Pkwy, Chattanooga, TN 37419-2383
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Chattanooga
#22 Business Hotel in Chattanooga
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Chattanooga I-24 West 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Easy access off I-24 just minutes from downtown Chattanooga and area attractions of Lookout Mountain. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson _ Chattanooga i-24 West Hotel Chattanooga
Country Inn And Suites By Carlson _ Chattanooga i-24 West
Country Inn Chattanooga
Chattanooga Country Inn

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