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Country Inn & Suites By Carlson, Chattanooga I-24 West
Ranked #15 of 96 Hotels in Chattanooga
chattanooga, United States
1 review
“Personal experience”
5 of 5 bubbles Reviewed 26 August 2014

This particular motel was very clean, location was very good and staff were quite pleasant and helpful. I would recommend this hotel to anybody. I will try to stay here again if I return. The facilities were limited but adequate, the swimming pool was small but friendly to children. The breakfast was above average for any motel and offered more than a typical continental type of menu.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Kennard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TameikaMurray, Front Office Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, 10 September 2014
Thank you for staying with us and leaving your comments on Trip Advisor. We are thrilled to hear that you enjoyed the additional amenities we have to offer. We look forward to seeing you again when your travels bring you back to the Chattanooga area. Thanks....Rhonda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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703 reviews from our community

Traveller rating
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    32
See reviews for
390
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52
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Myers, Florida
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 August 2014

The area is beautiful and the hotel in an area easy to visit family on Signal Mtn. and also for going downtown for dinner. Spent one day at the aquarium which was awesome. There is so much to see and do in this area. Will definitely go back again to take in some of the other sites.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank cgmizer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TameikaMurray, Front Office Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, 10 September 2014
Thank you for staying with us at our Lookout Mountain location. We are happy that you enjoyed your stay as well as the abundance of activities our area has to offer. We look forward to you coming back again when your travels bring you back to Chattanooga. Thanks....Rhonda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Black River Falls, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 August 2014

This place was great, clean and very comfortable. The front desk clerk was exceptionally nice too. My husband fell ill on our trip and we had to check out early, she offered suggestions on where to be seen and made sure we were reimbursed for our missed nights. We would absolutely stay here again!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
1 Thank Janell A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TameikaMurray, Front Office Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, 10 September 2014
Thank you for leaving your comments on Trip Advisor and we are thrilled that you enjoyed your stay and were able to help out with you husband being ill. We hope he is feeling much better. We look forward to seeing you again when your travels bring you back to Chattanooga....Rhonda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riverview, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 17 August 2014

The room I stayed in was next to their mechanical room. They had alarms going off inside the mechanical room and I was unable to get any rest. Every time they fixed the alarms they would go off again. Unable to get any rest. I do not recommend Room 111

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TameikaMurray, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, 18 August 2014
Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the noises coming from the mechanical room. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
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Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 16 August 2014

This is why we stay at Country Inns & Suites. They have the most comfortable beds I have ever slept in. The rooms are spotless. Internet accessibility. Quiet. Hot breakfast included. Those are the most important amenities to me. .

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank 324melaniep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TameikaMurray, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, 18 August 2014
We are happy to hear you had a good night’s sleep. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we are glad we exceeded your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Prairie, Texas
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 11 August 2014

I had already grabbed a cookie and gone out to the car, so I didn't hear it. The girl at the front desk is just trying to do her job. She takes the keys and says I hope you enjoyed your stay and all that stuff. We'd already paid through priceline, so we didn't really have to do anything at checkout, but it's good to make sure there are no additional charges on the card and I think housekeeping would like to know when we've left. So my husband turned in the keyes and the girl is doing her job, and Ms. Member of Management makes some remark about priceline.
Okay, so I won't give bad marks for the one person, cause everybody else was doing what they were supposed to do. Members of housekeeping and other employees asked if I needed anything and tried to say pleasant things when in the hallways and the elevator.
Again, there was no hot tub, but I was less disappointed as this time I wasn't told that there would be one.
Someone made an effort at breakfast. There were fried eggs. They were still reheated eggs in a warming dish, but a friend was complaining that hotels/motels only ever have scrambled eggs, so here on this day there were fried eggs for a change. And they had put out salsa to put on the eggs, and that's always appreciated. Also, they had some canned strawberries if you want your waffles a little different.
There are cookies.
This location had the old sign and hadn't yet had the upgrade or the facelift or whatever they are calling it. And this location doesn't have the restaurant with it that some of them used to.
Restaurants within walking distance are Taco Bell, Cracker Barrel, and maybe the Waffle House.

  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawnell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TameikaMurray, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, 18 August 2014
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carterville, United States
1 review
2 of 5 bubbles Reviewed 11 August 2014

it was mediocre at best. The kitchen staff was rude, the food was poor, housekeeping did not do their job. The fitness center was lacking. The location was ok. I would not stay there again and would not recommend it.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, 14 August 2014
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Chattanooga I-24 West

Property: Country Inn & Suites By Carlson, Chattanooga I-24 West
Address: 3725 Modern Industries Pkwy, Chattanooga, TN 37419-2383
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Chattanooga
#22 Family Hotel in Chattanooga
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Chattanooga I-24 West 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Easy access off I-24 just minutes from downtown Chattanooga and area attractions of Lookout Mountain. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson _ Chattanooga i-24 West Hotel Chattanooga
Country Inn And Suites By Carlson _ Chattanooga i-24 West
Country Inn Chattanooga
Chattanooga Country Inn

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