I stay here about once a month and this hotel is always consistent. The GM, Ken Cleveland, seems to run a "tight ship" I see him in the hotel at almost every trip walking around the hotel checking things out. I don't know him but have just picked up on who he is because of his presence in the hotel. The entire staff seems to be very well trained--courteous, efficient and on the ball. Any needs or complaints have been taken care of immediately and with a smile.
I have stayed at several other hotels in Chattanooga before settling on this hotel. This location is very easy to navigate being located next to I-75. Hamilton place has almost any dining or shopping option that you can think of. Office stores are nearby to take care of large or small business needs. Residence Inn has a nice work out facility and pool but also offers a pass to Rush gym. I have stayed at other hotels at Hamilton place since staying at this hotel but I always return because of the consistency. I have stayed at some of the downtown hotels and while they were very nice they tend to have some hidden costs--especially the parking and valet and be more expensive. Hamilton place area and Residence Inn has everything I need and anything else is just minutes away.More
- Free Wifi
- Breakfast included