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Hampton Inn & Suites Chattanooga / Downtown
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Reviews (1,398)
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All reviewsindoor outdoor poolgreat locationwithin walking distancechildren's museumcorner suitefire pitcreative discovery museumtwo blocksfree breakfasttennessee aquariumparking garagenice poolthe breakfast areaper daywafflesgreat place to staystaff was very friendly and helpful
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1,105 - 1,110 of 1,399 reviews
Reviewed 21 November 2013

Hotel was very clean, beds very comfortable. Staff was excellent suggesting restaurants in the area. Very spacious room, nice tv, refrigerator. Close to everything. Perfect!!! Swimming pool was very nice even though we didn't get in. My teenage daughter loved our view from our room.

  • Stayed: June 2013, travelled with family
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Thank mommywilkinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this reviewResponded 11 February 2014

Thank you for your kind review of your recent stay at the Hampton Inn & Suites - Downtown Chattanooga. It sounds as though you and your daughter had a great time while staying at our hotel. We appreciate your feedback and are so pleased to learn you enjoyed your stay. Thank you for choosing us and we look forward to your return trip.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2013

We used this downtown hotel for the location,which is great but I would say the hotel is "just ok"
Although the rooms were clean, they were very sparse.
I guess the cost led me to believe that this was more a quality place.

  • Stayed: October 2013, travelled on business
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Thank NWGAL61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this reviewResponded 11 February 2014

Thank you for taking the time to provide constructive feedback concerning your stay. I am sorry to learn your experience with us was anything less than perfect. I hope you will return to us in the future so we can make it right for you on your return trip. Please email me at patty.martinez@hilton.com when you decide to return to our hotel and I promise your next stay with us will be exemplary!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2013

We had a wedding block here and it was amazing. The rates were the best around & included a free breakfast. The breakfast itself is worth $10/person. Coffee was always fresh in the lobby. Very clean & modern. You can walk to so many restaurants from this location. The Staff is always smiling and ready to great you. Free cookies all the time!! The rooms were great- SO clean. Comfy beds- can't say enough about this hotel. Definitely one of the best hotels I have ever stayed at.

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with Hampton
Thank Leah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this reviewResponded 11 February 2014

Thank you for your kind review of your recent stay at the Hampton Inn & Suites - Downtown Chattanooga. We appreciate your feedback and are so pleased to learn you enjoyed your stay. Thank you for choosing us and we look forward to your return trip.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2013

This is a nice hotel located in a prime location for activities in the downtown area. It provides easy access to local restaurants, The Tennessee Aquarium, and the Riverfront. The decor is fresh, rooms are clean, and beds are comfortable. The complementary breakfast was nice and well presented. Now for the bad: AC unit was very noisy and interrupted sleep every time the thermostat kicked it on. Drapes allowed light to come in around the windows. Construction site was just outside our window and workers began work earlier that I was ready for them to.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank Phil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this reviewResponded 11 February 2014

Thank you for taking the time to provide constructive feedback concerning your stay. While it is great to hear your stay was pleasant, I am sorry for the construction noise and loud air conditioning unit. I hope you will return to us in the future so we can make it right for you on your return trip. Please email me at patty.martinez@hilton.com when you decide to return to our hotel and I promise your next stay with us will be exemplary!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2013

Everything we experienced at the Hampton Inn and Suites Hotel in Chattanooga was good. The hotel staff was very friendly and helpful, the breakfast bar was among the best we have seen, and the location and convenience to our meeting was very satisfactory, due in part to the free city bus system that was available not more than a block away. The prices in comparison to other downtown hotels was very competitive and included the deluxe breakfast bar. We like Hampton Inns and this was one of the best.

  • Stayed: November 2013, travelled on business
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Thank WillBea2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this reviewResponded 11 February 2014

Thank you for your kind review of your recent stay at the Hampton Inn & Suites - Downtown Chattanooga. We appreciate your feedback and are so pleased to learn you enjoyed your stay. Thank you for choosing us and we look forward to your return trip.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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