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“One night in Chattanooga”

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Holiday Inn Express Hotel & Suites
Ranked #47 of 96 Hotels in Chattanooga
Reviewed 21 February 2013

A clean hotel room in an out-of-the-way spot in Chattanooga area. The staff was very nice and the room was clean, but the breakfast was not much to write home to mother about. I see others have reviewed the hotel and said the breakfast was huge and good, so maybe we were there on an off day, but other than that, this hotel worked very well. I would stay here again if passing through the area.

  • Stayed: February 2013, travelled on business
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Thank teethers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 22 February 2013

Dear teethers,
Thank you for sharing your feedback regarding your stay with us. I am pleased to read that you enjoyed your recent stay at our hotel. It is nice to be away from the hustle and bustle of the city, while still having the convenience of being minutes from all the wonderful attractions Chattanooga has to offer! I am sorry you were not completely satisfied with the hot breakfast buffet. I will be sure to pass along your comments to our team. We wish you a safe drive as you continue your travels, and hope to see you again soon!

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126 - 132 of 261 reviews

Reviewed 31 January 2013

I was traveling down to Florida so stopped off at this hotel since it was on the way. We got in late that evening after a night on the town and the check-in was quick and flawless. The front desk staff was very helpful and courteous and we enjoyed the heated pool that night. The next morning we were shocked at the huge hot breakfast! Lots of choices, delicious biscuits and gravy. We will definitely be stopping back through on our way back!

  • Stayed: January 2013, travelled with family
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Thank Craig B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 11 February 2013

Dear Craig B,
We are most grateful that you took the time to post your feedback about your recent stay! We are thrilled that appreciated the service throughout the hotel and the delicious hot breakfast! I have shared your feedback with the entire team and we look forward to your return.

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Reviewed 14 January 2013

The hotel was clean. The staff was friendly. The breakfast was good. Rooms were clean no issues Nice pool area. Exercise area looked clean and saw people using equipment. Definitely would go back. And the rates were good also (we had checked around). Not familiar with restaurants here so we asked the front desk lady, and she sent us to a great local restaurant. I felt like we were on vacation here - everyone was so nice and accommodating.

  • Stayed: January 2013, travelled on business
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Thank Chris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 28 January 2013

Dear Chris J,

Thanks for the awesome review! We take pride in providing the level of service you you refer to. We are so happy you chose to stay with us and please make sure you come back again soon!

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Reviewed 7 December 2012

Upon arrival the front desk staff was friendly and helpful with directions for the area. The room itself was excellent with 2 Queen beds, adequate for three people. Room and bathroom were quite clean and well stocked with necessary supplies. Breakfast was fresh and plentiful, with lots of choices. Area was convenient and a very short distance from I-75. The immediate area had a number of restaurants within easy walking distance. We used the indoor pool and health club. Both were clean and well kept. If you are headed to Chattanooga we recommend this Holiday Inn Express.

Room Tip: Our room faced the front and was quiet.
See more room tips
  • Stayed: November 2012, travelled with family
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Thank keepemflyin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 16 January 2013

Dear keepemflyin,

Many thanks for boasting about us on TripAdvisor! The staff here really do work hard to go above and beyond for every guest every day. We take pride in what we do and your review is truly appreciated more than you may know. Be sure to stop back in and see us!

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Reviewed 7 December 2012

we picked this hotel because it looked like the best of the bunch in this area. It was one of the most comfortable beds I have ever slept on we even checked out the matress because we might buy one for our own bed. The breakfast was adequate, same thing in all the large chain hotels. would stay again if I am travelling through. The lack of ventilation is very apparent in the bathrooms. and the pool was very cold.

  • Stayed: December 2012, travelled with family
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Thank biggerbelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 8 December 2012

Dear biggerbelly:

Thank you so much for your feedback about your recent stay! I am glad that you found our beds comfortable. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!

Best Regards,

Alicia

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Reviewed 27 November 2012

With a family of 5, I'm happy to find a room w/2 beds, a sleeper sofa, and given a rollaway bed! We only stayed one night but it was a great comfortable stay and the price was great. We didn't have time to swim in the indoor pool but we did enjoy the complimentary breakfast.

  • Stayed: November 2012, travelled with family
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1  Thank Jansen45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 29 November 2012

Dear Jansen45,

Thank you so much for you feedback about your recent stay at our hotel. I am pleased that you were satisfied with the comfort and value of your room, as well as the complimentary breakfast. We hope you will come back and see us again soon.

Sincerely,

Alicia Lascelles
Social Media Manager

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Reviewed 29 October 2012

I was very glad to arrive and be greeted warmly at 2:00 a.m. I was pleased to find a clean room. I did notice that the ceiling in the bath/shower was damaged. Perhaps there was water from the bathroom above. Still, the room was very nice and clean. The breakfast area is very attractive. Everything was well and generously stocked.

  • Stayed: October 2012, travelled on business
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Thank EnjoyTravelAlways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites

Address: 1441 N Smith St, Chattanooga, TN 37412-3957
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Chattanooga
#21 Romantic Hotel in Chattanooga
Price Range: £85 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
The Holiday Inn Express Hotel in Chattanooga offers the best in service and Southern Hospitality, with convenient access off the Interstate 75 at Exit # 1. You are just minutes away from Chattanooga's business and industrial area and centrally located for a visit to area attractions and shopping including Lookout Mountain, Ruby Falls, Rock City, Incline Railway, Tennessee Aquarium, Creative Discovery Museum, Imax Theater, Chattanooga Choo Choo, Lake Winnepesaukah Amusement Park, Hamilton Place Mall and Warehouse Row Outlet Mall. Enjoy the complimentary Deluxe Express Start continental breakfast bar in our spacious Great Room while catching up on news from around the world on CNN and around the country with the Atlanta Journal-Constitution. All our rooms are equipped with free high speed internet access, or use our 24-hour business center to stay caught up on your work while on the road. Also, local calls are free to all guests. Trying to relax? Enjoy our year round indoor heated pool. If it's a good workout that you are looking for, all guests have access to our on-site fitness room. For that special occasion we also offer hot tub suites. The Holiday Inn Express Hotel & Suites East Ridge looks forward to your next visit to our area. Make the smart choice, Stay with us at Holiday Inn Express Hotel & Suites in East Ridge. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Chattanooga
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Chattanooga Holiday Inn

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