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“Ample, Suffiecient Hospitality-Excellent!”

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Holiday Inn Express Hotel & Suites
Ranked #48 of 97 Hotels in Chattanooga
Decatur, Alabama
1 review
“Ample, Suffiecient Hospitality-Excellent!”
Reviewed 27 May 2010

The staff is courteous and kind. They have the uttermost respect for their guests, and they are very very helpful. I have stayed here with my company for the past 4 months, and I've got about 2 more months left, and I wouldn't stay anywhere else! The ladies at the desk (April and Brittany) are astounding! And full of joy, kindness, and are very professional. They always have fresh baked cookies and they always smell fresh. The lobby always smells so fresh and so clean clean.

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jiffypowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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256 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
Chattanooga, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2010

I had to stay at this location due to having my house remodeled. The price was not bad and the staff was great!! I didn't meet one employee that was not smiling. They treated me like they have known me for years. The rooms are out dated but clean and seems to be kept up good. I almost went to another hotel down the road but I am very thankful I stay at this location. I have family that might be coming into town in the next few months and I will recommend this hotel to them. The manager really should appreciate their employees because they make this hotel.

  • Stayed May 2010, travelled solo
    • Value
    • Location
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Helpful?
1 Thank cheechs101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dalton, Georgia
1 review
Reviewed 13 May 2010

Great service, Good prices. Perfect for the very busy, business woman with all the comforts of home, plus a few extra. April was very courteous and helpful.

  • Stayed April 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nissa_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duluth, Georgia
1 review
Reviewed 13 May 2010

I have been staying here for serveral years now, and I can honestly say the employees here know how to take care of their guests!! They all treat you like family and go out of their way to make sure all their guests are happy. I have stay at other hotels in Chattanooga and not once did I receive service like I do here. The hotel is clean and in good shape, the internet is not wireless but hopefully they will upgrade soon. If you are looking for great service & a clean hotel then you need to stay here.

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hotelman111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Alabama
1 review
Reviewed 10 May 2010

The service was great. The staff was great. the desk clarks (April & Steve) were faboulas.
Enjoyed the room
The location was perfect, everything was in close range
I liked the peace and quietness in the area. I did not find anything to dislike.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Berta944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Haven, Michigan
2 reviews
Reviewed 17 April 2010

Traveling with 3 young kids on way to FL, just passing through. Hotel was very easy to find and parking was no problem. The room was what my reservation called for. Decor is a little dated, but very clean and comfortable. Beds and pillows were comfortable. The elevator (there was only one to my knowledge) was quite slow so we took the stairs to the 3rd floor most times. The pool is quite small and was very cold, but was clean and the kids enjoyed it anyway. Breakfast was fine with the usual cold items and one warm dish. We did not need to interact with the staff as there were no needs, so not sure about service. We did not have any issues with check in or out. We'd stay here again as were were satisfied with our night there, but I do feel the price is a little steep for a basic stay.

  • Stayed April 2010, travelled with family
    • Value
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Helpful?
Thank michfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LENOIR CITY
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 April 2010

I'm somtimes amused at the reviews that people give hotels. Common people like me who stay in good basic lodging all of a sudden feel that they are writing a review for some magazine. They pay for good basic lodging but seem to expect 5***** accomadations. People get over yourself. This is a nice clean place to stay. Front desk service was excellent. Priced well. Safe area well lit. Right off I-75 so it is convenient. Restaurants near by. Going north are south on I-75 and you get to exit 1 this will be a good place to stay for a night. Are make it a base for visiting the Chattanooga area. You will not go wrong.

  • Stayed April 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JHSLENOIRCITY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites

Property: Holiday Inn Express Hotel & Suites
Address: 1441 N Smith St, Chattanooga, TN 37412-3957
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Chattanooga
#21 Romantic Hotel in Chattanooga
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
The Holiday Inn Express Hotel in Chattanooga offers the best in service and Southern Hospitality, with convenient access off the Interstate 75 at Exit # 1. You are just minutes away from Chattanooga's business and industrial area and centrally located for a visit to area attractions and shopping including Lookout Mountain, Ruby Falls, Rock City, Incline Railway, Tennessee Aquarium, Creative Discovery Museum, Imax Theater, Chattanooga Choo Choo, Lake Winnepesaukah Amusement Park, Hamilton Place Mall and Warehouse Row Outlet Mall. Enjoy the complimentary Deluxe Express Start continental breakfast bar in our spacious Great Room while catching up on news from around the world on CNN and around the country with the Atlanta Journal-Constitution. All our rooms are equipped with free high speed internet access, or use our 24-hour business center to stay caught up on your work while on the road. Also, local calls are free to all guests. Trying to relax? Enjoy our year round indoor heated pool. If it's a good workout that you are looking for, all guests have access to our on-site fitness room. For that special occasion we also offer hot tub suites. The Holiday Inn Express Hotel & Suites East Ridge looks forward to your next visit to our area. Make the smart choice, Stay with us at Holiday Inn Express Hotel & Suites in East Ridge. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Chattanooga
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Chattanooga Holiday Inn

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