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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
Ranked #23 of 96 Hotels in Chattanooga
Certificate of Excellence
GreenLeadersBronze level
Mt Pleasant
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Will stay there again!”
5 of 5 bubbles Reviewed 1 July 2014

We found this on TripAdvisor and are thrilled we did. We got a great deal and it was right off the interstate and got a room that looked right out on Lookout Mountain! The indoor pool was a plus! Our room was clean and our bed was very comfortable. Breakfast was the usual that you find at any Holiday Inn, but really good coffee. There is a Cracker Barrel Restaurant & Taco Bell right next door that you can easily walk to. While there, one of the elevators was down, but that could happen anywhere. We will stay there again when in Chattanooga!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TKinney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review, 8 July 2014
Dear TKinney,

Thank you very much for such a warm review of your recent stay with us at the Holiday Inn Express East Ridge! We are very pleased to learn that you hold such fond memories of your stay. I shall certainly extend your great comments to our entire hotel team. I am also delighted to read that you would recommend our hotel, and I do hope we will have the opportunity to welcome your return.

Sincerely,

Alicia L.
Social Media Manager
(423) 308-0116
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

493 reviews from our community

Traveller rating
    208
    166
    71
    35
    13
See reviews for
219
142
23
48
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Nebraska
Level Contributor
138 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

We chose this Holiday Inn based on location. Other than heavy Friday afternoon rush hour traffic it was right off the exit up on a hill. Difficult to see but signage was good and we easily found it. Rooms were clean and comfortable. We were very pleased. Breakfast was the usual holiday Inn fare. We would go there again if in the area.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rmbuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review, 1 July 2014
Dear rmbuck,

We would be happy to welcome you back to the our Chattanooga Lookout Mountain destination! We are so pleased that you enjoyed your stay as well as the wonderful amenities that our hotel has to offer such as a delicious complimentary Southern style hot breakfast buffet as well as clean and comfortable rooms. As a Top Contributor on TripAdvisor we appreciate the time that you have taken to provide a review and we look forward to exceeding your expectations on future stays.

Sincerely,

Alicia L.
Social Media Manager
(423) 308-0116
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
118 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

I'll admit I'm a fan of Holiday Inn Expresses. I travel a lot for both business and pleasure and find HI Express to be one of the most consistent brands in the country. This hotel did not disappoint. It sits one exit from the road to Lookout Mountain. It had a good breakfast selection (though I do with HI Express would offer a few more fresh fruit choices). Our room was clean. The pool was nice. The service was great. I have no complaints and would not hesitate to stay here again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelitis9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review, 1 July 2014
Dear travelitis9,

First and foremost thank you so much for your loyalty to our brand and for your wonderful feedback regarding your recent stay at the Holiday Inn Express Chattanooga Lookout Mountain! We are so pleased that we were able to live up to your expectations of the Holiday Inn Express Brand and we look forward to welcoming you back for future business and leisure travel.

Sincerely,

Alicia L.
Social Media Manager
(423) 308-0116
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warren, Michigan
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

Holiday Inn's, you really can't go wrong. They are pretty consistent. This was no exception. The bed was comfortable. They had nice smelling toiletries. I guess my only complaint was that the shower curtain would stay closed and there were no knives at breakfast. Which made it interesting to spread cream cheese on my bagel. Other than that the service was great. They allowed us to check in early and when we checked out they offered us bottle water for the road
This is one chain that has never let us down.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank red70d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review, 18 June 2014
Dear red70d,

Thank you so much for your review! We are so pleased that the Holiday Inn Express is your brand of choice when traveling! As a hotel and a brand we continually strive to improve our product, our service, and overall expectations associated with our brand. Should your travels have you circle back to the Chattanooga area we look forward to welcoming your return.

Sincerely,

Alicia L.
Social Media Manager
(423) 308-0116
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chatham, Illinois
Level Contributor
363 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

I was a little worried before staying here after reading a few complaints on Trip Advisor about odor and AC noise. My worries were dispelled when we got to our room. First of all, check in was simple and the lobby/breakfast area is clean with beautiful furnishings. Our room, 101, was perfectly clean and comfortable. In fact, we'd planned to go out for dinner but decided to stay in and order pizza and watch a movie to enjoy the room. The pool area was very nice for an indoor pool. Breakfast was fine. Easy to get to from the interstate. We'll stay here again when driving through Chattanooga.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisamarch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review, 12 June 2014
Dear Lisamarch,

Thank you so much for giving us the opportunity to be your hotel accommodation of choice during your recent travels! Finding the right hotel can be a daunting process even for the most experienced travelers, but I am so glad that you gave us the opportunity to provide you with an excellent stay. We are so thankful that you took the time to share your wonderful experience with future travelers, and gave insight on the wonderful amenities and service that our hotel offers. We hope to have the chance in the near future to once again be your hotel accommodation of choice!

Sincerely,

Alicia L.
Social Media Manager
(423) 308-0116
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helen, Georgia
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 21 May 2014 via mobile

My wife and I ended up staying here after ordering a package deal including tickets to some local attractions. Jeremiah greeted us when we arrived. He was very friendly and helped us get our bearings straight. The free breakfast was the best part. Pancakes, bacon, juice, oatmeal...

Stayed May 2014, travelled as a couple
Helpful?
4 Thank jonaholicsanonymous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review, 22 May 2014
Dear jonaholicsanonymous,

Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain, and for your wonderful feedback regarding your stay. I will be sure to pass along your kudos to Jeremiah as well as the rest of our hospitality team. I hope that you enjoyed your visit to the Lookout Mountain attractions! Both Rock City and Ruby Falls are great during this time of the year. Thanks again for your feedback and we look forward to the opportunity to welcome you back in the near future.

Sincerely,

Alicia L.
Social Media Manager
(423) 308-0116
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Franklin, Tennessee
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

My mother and I stayed in side-by-side rooms. They were quite comfortable, and my mother's room was a corner room with two windows. The AC in my room (122) was VERY noisy, and I had to turn it off during the night in order to sleep. Breakfast was good, and the breakfast staff was very nice. Having Taco Bell and Cracker Barrel within walking distance was good. The chair in the rooms is very hard, and I had to put a bed pillow behind me to be comfortable. I will plan on staying there the next time I go to the Lookout Mountain area of Chattanooga.

Room Tip: Corner rooms have two windows. Lower numbered rooms on each floor are less noisy.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laurie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review, 19 May 2014
Dear Laurie S,

We sincerely appreciate your feedback regarding your recent stay. Valuable feedback from our guests give us the opportunity to gauge the areas that may need improvements as well as areas that we are excelling. We are so pleased that we would be your accommodation of choice in the future and we look forward to the opportunity to welcome you back. Should you choose to return to the Lookout Mountain area I hope that you will take the opportunity to visit Rock City, Ruby Falls, or the various attractions that Lookout Mountain has to offer.

Sincerely,

Alicia L.
Social Media Manager
(423) 308-0116
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Property: Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
Address: 3710 Modern Industries Pkwy, Chattanooga, TN 37419-2380
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Chattanooga
#16 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Enjoy Breathtaking Views at Our Hotel in Chattanooga, TN Nestled at the foot of the mountain, our Holiday Inn Express® hotel in Chattanooga, TN - Lookout Mountain is just five minutes from the exciting downtown area. Our location is perfect for travelers who want to be close to attractions while enjoying a peaceful atmosphere. Corporate travelers may utilize our business center, featuring print, fax and copy services. We also offer free wi-fi to make staying in touch easy. While visiting Chattanooga, TN, families enjoy spending the day at the nearby Tennessee Aquarium and then hopping aboard the Southern Belle for a cruise along the Tennessee River. Raccoon Mountain Caverns, Rock City and Ruby Falls all offer great outdoor adventures, too. Guests may want to see the site of a Civil War battle at Point Park, just minutes from our location. Our hotel's friendly and knowledgeable staff works hard to ensure your stay a positive experience. We invite you to enjoy our complimentary Express Start breakfast featuring our signature cinnamon rolls and 100% Arabica bean coffee. Our property also has a heated, indoor pool, so that the kids can go for a swim, as well as a fitness center so you can keep up with your workout routine. ... more   less 
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Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga

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