Spent a weekend at the hotel with my husband - our second visit & it will definitely be our last. Minor niggles included that the bath plug leaked so the bath wouldn't fill & they didn't replace our shampoo - i.e. one miniature shampoo was apparently supposed to last 2 people for 2 nights. The final straw was that we left an iPhone charger in the room & when I phoned the hotel the same evening to ask for its return I was told to call back the following morning when housekeeping was open. I called back the following morning & was transferred to housekeeping's voicemail. I left a message which was not returned. I called back again in the late afternoon & was told to call back in 2 days time as the housekeeper was away! When I pointed out that I just wanted my charger back they put me on hold for a long time then said they would charge my credit card to FedEx it back. I asked what it would cost & they couldn't tell me. Pretty shabby for a hotel that had already charged us well over $400 for 2 nights.
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- Also Known As:
- Courtyard By Marriott Chattanooga Downtown Hotel Chattanooga
- Chattanooga Courtyard
- Chattanooga Marriott