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“Great location”

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Courtyard Chattanooga Downtown
Ranked #32 of 96 Hotels in Chattanooga
Atlanta, Georgia
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Great location”
Reviewed 15 June 2014 via mobile

I was in Chattanooga for festival and the Courtyard was right at the entrance so the location couldn't have been any better. Customer service was friendly and helpful. The room looked to be updated and had a nice view. The bed was comfy and I loved the pillows. The small was sofa in the room was a nice touch and came in handy when we had guests visit.
I liked the noon check-out time. I didn't care for the parking as far as the deck not being connected so you have to walk outside to get to the hotel.
Also, I ate at the Starbucks inside the hotel. Delicious but seemed a little pricey for a coffee and sandwich.
The main things I look for is great customer service and a very comfortable and extremely clean room. Courtyard had both and the location was a bonus. I will return.

Stayed June 2014, travelled as a couple
Helpful?
Thank stuckon75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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412 reviews from our community

Traveller rating
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    68
    14
    13
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 June 2014 via mobile

While the location is great, I feel like the rooms could use some upgrading. Upon walking in the room, I did not feel like the room was entirely clean. When I tried to open the shower door, it was stuck and I had to manhandle it to get it open. When I looked down at the door, it looked like there was mold on the bottom of the door. There was a jacuzzi tub in the corner of the bathroom. I would not step foot in that tub. The nozzles looked a little dirty. I can just imagine what the water inside looked like. My major complaint was that the air conditioner did not cool the room sufficiently. I was awoken in the middle of the night because I was too hot. My last complaint was that there was no safe in the room. It did, however, have a small refrigerator and the small bar in the lobby was nice as was the Starbucks.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lov1ngtennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChattanoogaCourtyard, Front Office Manager at Courtyard Chattanooga Downtown, responded to this review, 12 June 2014
Dear Guest,
Thank you for taking the time to give us feedback on your recent stay at our property. I am sorry you did not feel like our Courtyard was up to standards. We are due for a renovation next year, and hope you will return to see the finished rooms!

At your service,

Debbie Reed: Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
93 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 1 June 2014

I stayed at this hotel for one night while passing through TN on a car trip over Spring Break. I wasn't there long, only to sleep and have breakfast, but I would definitely stay there again if in Chattanooga. The staff was wonderful and the location good, right next to the river. Hotel is new as of this writing, and nicely done. Room was spacious and the bathroom was a good size too. Nice high-end bath products. I had a great night's sleep and a very good free hot breakfast in the morning.

I only took off one star because of the smell. The river smells and the hotel used some sort of musky smelling air freshener to attempt to cover up that smell. I prefer my hotels to be unscented, but due to the location (at least when I visited) it probably isn't an option for this hotel.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank designerd0212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bowling Green, KY
Level Contributor
135 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 27 May 2014

We stayed here for a quick overnight getaway for spring break. Parking was really confusing so we ended up parking across the street in a garage (paid for it), then found out its a better deal to park in their garage so we moved our car...and it's a long walk when you are dragging a baby and another kid. But their garage you pay one price and have unlimited in and out privileges.

The lobby has been nicely updated, staff was super friendly. Rooms were outdated somewhat but they were clean and comfortable. Ours was great as we could see the aquarium and the TN river. You literally walk around the corner to the Aquarium. We also walked to dinner and lunch which was nice. There were tons of dining options nearby.

The pool was out of service when we were there but they worked a deal where we could swim at the Residence Inn across the street.

The Starbucks in the lobby is really over priced for breakfast so I recommend skipping it. Also, the vending machine for drinks in the parking structure is cheaper. Even their "pantry" drinks are more than the hotel vending machines.

We will definitely stay here again!

Room Tip: Some of the rooms have a great river view!
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CorvetteKatie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Georgia
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 May 2014 via mobile

We had a family weekend away. The hotel was comfortable and clean. Staff was very friendly The location is right downtown. Perfect walking area, next to the ballpark and aquarium. We will stay there again on our next trip.

Stayed May 2014, travelled with family
Helpful?
Thank Robyn_in_DallaGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 April 2014

Location: Great! Walking distance from the IMAX, Aquarium, Discovery Museum and restaurants.

Check In: Quick. Easy. Had no problems.

Room: Basic, nothing fancy but clean. The comforters are super thin, but nothing to complain about. I asked for an extra quilt for both of our beds...they were delivered within 5 minutes...easy peasy. Bathrooms are small, but clean. That's all that mattered to us.

Parking Fees: There is a daily parking fee that is added to your bill. I am used to having free parking, but it was understandable since it is a downtown hotel.

Noise: I read reviews that the hotel has lots of school/cheer/sports groups stay here. I called the hotel prior to booking and asked if there was a group booked the same time we were looking to book. There was a volleyball group staying the same time we were. I made a request on my reservation to have a quiet location away from school groups, and as far as I know that request was made. There was no noise in the halls during the night. The only noise that "bothered" us was the road noise, but expected for a downtown hotel. It is also located near a baseball field, which was loud one night. Fireworks. But again, nothing big. After about 5-6 minutes, the fireworks were over.

Pool: Although we did not swim in the pool, I liked having the option in case the weather was bad one day.

We had a great experience and would stay here again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mcain205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2014

My son's wedding was in Flintstone, GA Easter weekend. All of our out of town guests were thrilled with the location, service and friendly staff at the marriott courtyard Downtown Chattanooga! They helped create a fun & relaxed atmosphere where everyone had a great time. I had many special requests and they were all met with smiles. Thanks fir and excellent wedding weekend!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brahan50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Chattanooga Downtown

Property: Courtyard Chattanooga Downtown
Address: 200 Chestnut St, Chattanooga, TN 37402-1013
Region: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Chattanooga
#26 Business Hotel in Chattanooga
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Chattanooga Downtown 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Courtyard By Marriott Chattanooga Downtown Hotel Chattanooga
Chattanooga Marriott
Chattanooga Courtyard

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