The service was over and above. Everyone was helpful but we had 2 employees that went out of their way to make sure we had everything we need. Danielle who doubles as bartender/front desk mixed us some great drinks, gave us good advice as to where to eat. But the most amazing thing was when I asked the front desk for the Sunday paper (they said they put out on table in AM) and they indicated it hadn't come yet, one of the employees (Lisa) overheard and then offered to go get one for me. I was hesitant at first but she seemed so willing and I love to have paper with coffee, said yes. She not only brought to it to our room but wouldn't even take any money for it! Wow-that is going the extra mile to make customer happy. Rooms were nice-not Ritz or W otherwise I would have given 5 star. My girlfriends and I were very happy there. It was walking distance to good places to eat and the Walnut bridge, acquarium, etc. If in Chattanooga I would definitely stay at the Hilton Garden downtown again. Great time!
- Official Description (provided by the hotel):
- The Hilton Garden Inn Chattanooga, Tennessee hotel is conveniently located on the city's state-of-the-art complimentary electric shuttle route; take a ride from the riverfront to the Chattanooga Choo Choo and Warehouse Row for some afternoon shopping.Deluxe accommodations, friendly service and a relaxed southern atmosphere await guests at our Hilton Garden Inn hotel in Chattanooga. Certain to please the busy executive or leisure Tennessee traveler are the Hilton Garden Inn's array of special amenities including complimentary high-speed Wi-Fi Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, dual-line phones with voicemail and data ports, large work desk, ergonomic chairs, and complimentary HBO(R). Hotel guests can also enjoy a complimentary USA Today(R) each weekday morning, our indoor swimming pool and whirlpool, fitness center with state-of-the-art equipment, our premiere fitness center and a 24-hour complimentary business center with secure remote PrinterOn(R) printing. ... more less
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- Also Known As:
- Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
- Chattanooga Hilton Garden Inn
- Hilton Chattanooga