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“Nice stay”

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Best Western Plus Arbour Inn & Suites
Ranked #38 of 96 Hotels in Chattanooga
Reviewed 4 August 2014

The lady at check in, Gini, was very nice. After going to our assigned room on the 3rd floor, we found it had not been cleaned yet. Gini was quick to reassign us a nice room on the lobby level. Room was clean and furnished nicely. They have an outdoor pool although I did not use it. We picked this hotel during a visit to the battlefields at Lookout Mountain and Chickamagua but did not want to stay in downtown Chattanooga. It's actually just off the interstate south of the city. Lots of nice restaurants a short drive from the motel. I wish had gotten the name of the lady who took care of the morning breakfast buffet. She was doing a great job. No need to go out for breakfast somewhere else.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank rward307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this reviewResponded 7 August 2014

Dear rward307,

Thank you so much for your review! We sincerely appreciate the time that you have taken to provide feedback regarding your stay. We appreciate your kind words regarding Gini (a valuable member of our hospitality team) as well as your acknowledgement of the efforts of our entire staff. I hope that should your travels bring you back to the area in the near future, that the Best Western Plus will be your first stop!

Sincerely,

Alicia L.
Social Media Manager
(423) 308-0116

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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416 - 422 of 653 reviews

Reviewed 3 August 2014

We chose this hotel because of previous reviews. We were not disappointed! Amenities were as numerous as other reviewers have stated and we felt everything in hotel description was true. The first night, we had a door slamming neighbor. Since this continued after midnight and we were trying to sleep, we called the front desk. They said they would address it and they did...immediately apparently, because all was quiet. Breakfast, though plentiful and varied, was not exceptional in any way. The eating area was pleasant and very clean, so the experience was a nice one to wake up to. We were unable to get ice out of the downstairs ice machine, but after several attempts, were able to get it out of the upstairs machine. There are several restaurants close to the hotel and drive to all the attractions of downtown Chattanooga was a few minutes on nice highway. We have already discussed out next visit to Chattanooga and this hotel will be part of it.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank CCRRJAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this reviewResponded 4 August 2014

Dear CCRRJAM,

Thank you so much for your review! We are always pleased when we have the opportunity to provide our guests with an exceptional stay. Reading your review not only gives us encouragement, but gives future travelers an understanding of the ways that try to go above and beyond for our guests. I am so pleased that you have already started planning your next visit to the Chattanooga area, and it would be our pleasure to welcome you back to the Best Western Plus Arbour Inn & Suites.

Sincerely,

Alicia L.
Social Media Manager
(423) 308-0116

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

Called ahead to reserve a suite for 3 adults. Had a cute room with everything we needed. 2 adults shared the private bedroom and the third adult had a small private area as well. Sofa bed small for an adult and o.k. in comfort. Area was quiet, pool was nice, breakfast was sufficient and grounds were in bloom with crape myrtle trees. After 600 plus miles, a haven for weary travelers.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank oxengirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this reviewResponded 29 July 2014

Dear oxengirl,

Thank you so much for your review and for choosing the Best Western Plus Arbour Inn & Suites! We are so pleased that we could provide you with the comfort and convenience that you needed after a long day of travels. Our spacious two room suites provide the comforts of home with the luxury and amenities of an upscale hotel. I hope that should your travels bring you back through the Chattanooga area, that the Best Western Plus will be your first stop!

Sincerely,

Alicia L.
Social Media Manager
(423) 308-0116

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014 via mobile

My family and I had business to conduct in Chattanooga this was the perfect place to stay, near many attractions. The staff was very friendly and helpful. The room very clean. The breakfast was great and more like a buffet than a continental breakfast served at most. Our family will definitely be back.

Stayed: July 2014, travelled on business
Thank Dianna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this reviewResponded 29 July 2014

Dear Dianna A,

Thank you so much for choosing the Best Western Plus for your recent travels. We strive to provide comfort and convenience for business and leisure travelers. We are so pleased that you enjoyed your stay with us and look forward to welcoming you back for future stays.

Sincerely,

Alicia L.
Social Media Manager
(423) 308-0116

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

My husband and I stayed at the B/W Plus Arbour Inn & Suites on our vacation and it was a comfortable stay, however, a traveler should be aware that the bathtub is curved and is not flat on the bottom. It was difficult to stand in the tub and feel like you weren't going to fall down - we had to hold onto the bar while we were showering. The breakfast was a typical "hotel continental breakfast".

We were there at the time that a kid's baseball team was there and it was extremely noisy with kids running up and down the hall. At one point, I had to open our door to ask if they could keep the noise level down since it was 11pm and we needed to sleep. I realize that parents should keep tabs on their children, but when parents don't then the hotel needs to monitor the noise and hallway traffic late at night.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Terri D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this reviewResponded 29 July 2014

Dear Terri D,

Thank you so much for your feedback regarding your recent stay. We appreciate you highlighting both the positive and negative aspects of your stay as this allows us the opportunity to continually improve our guest satisfaction. We hope that should your travels bring you back to the area, that we will once again be your hotel accommodation of choice.

Sincerely,

Alicia L.
Social Media Manager
(423) 308-0116

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

This hotel is modern and comfortable with a reasonable price (considering most hotels in this area are expensive and rooms are snatched up pretty quickly if you book on the day). The hotel was in a good location and it's good quality - as can be expected for a Best Western Plus in a nice area. The hotel doesn't stand out in any particular way, but if you're looking for a clean, modern, comfortable hotel with nice service and nothing over-the-top fancy, I would recommend this hotel.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Vhia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this reviewResponded 29 July 2014

Dear Vhia R,

Thanks so much for the review! We are so pleased that you enjoyed the comfort and convenience of our hotel accommodations. We are thrilled that you have personally recommended the Best Western Plus Arbour Inn & Suites here on TripAdvisor and we look forward to welcoming you back in the near future.

Sincerely,

Alicia L.
Social Media Manager
(423) 308-0116

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014 via mobile

We only stayed here one night in a king suite, but it was VERY comfortable. Checked in pretty late and the clerk was very helpful. The room to relax, 2 TV's and a jacuzzi tube was nice after 12 hours on the road. The free breakfast was better than most I've had. Room had a fridge and microwave. Definitely will stay here again when in the area.

Stayed: July 2014, travelled on business
Thank jdp523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this reviewResponded 29 July 2014

Dear jdp523,

Thank you so much for choosing the Best Western Plus Arbour Inn & Suites! As Chattanooga's only Plus property, we strive to ensure that our guests are provided with a superior experience that represents the Best Western brand. I hope that for future travels, the Best Western Plus will continue to be your hotel choice for accommodations.

Sincerely,

Alicia L.
Social Media Manager
(423) 308-0116

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Arbour Inn & Suites

Address: 6710 Ringgold Rd, Chattanooga, TN 37412-4230
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Chattanooga
#18 Romantic Hotel in Chattanooga
Price Range: £55 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Arbour Inn & Suites 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Welcome to the Best Western Plus, Arbour Inn & Suites, the newest Best Western Plus in the Chattanooga area! Relax in our oversized guest rooms or spacious 2-room suites. Easy interstate access and you are just minutes from all of the attractions Chattanooga has to offer. Start the day with our hot breakfast buffet, relax by the outdoor pool, or stay productive using our free wireless internet or 24-hour business center. ... more   less 
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Also Known As:
Comfort Hotel Chattanooga
Comfort Inn Chattanooga
Chattanooga Comfort Inn

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