We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel, we will be back”
Review of The Chattanoogan

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Chattanoogan
Ranked #8 of 97 Hotels in Chattanooga
Certificate of Excellence
GreenLeadersGold level
Biloxi, Mississippi
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Great hotel, we will be back”
Reviewed 13 July 2011

1st contact - valet - extremely courteous. Front desk, very helpful and accommodating. Room very clean and inviting. anything needed was found for us.

  • Stayed December 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank deenies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,280 reviews from our community

Traveller rating
    716
    317
    143
    57
    47
See reviews for
304
394
35
349
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (248)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 July 2011

The staff was an absolute delight and the rooms were stylish, comfortable and well kept. I think the beds are the best part! The location was perfect for us as it was right in the middle of downtown and easily accessible to the riverfront. We brought our bikes (which the staff happily stored inside for us) and easily rode around to explore the city. We'll be back for certain!

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank dwheel2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at The Chattanoogan, responded to this review, 20 July 2011
We certainly strive to make every guest's experience at The Chattanoogan outstanding and I am glad you enjoyed both our hotel and our city. Chattanooga is a wonderful city for biking and outdoor sports.
We look forward to the opportunity to welcome you back to The Chattanoogan.

Tom Cupo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville, Alabama
Level 4 Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 July 2011

Our king room was clean, comfortable, and cool(especially needed in the south in July).
The staff were friendly and helpful. The parking valets were a great group of young men.
The restaurant wasexcellent, breakfast buffet was full of choices and very good. They were also very accomodating for special needs.
Had a great time, we'll be back!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank FBC30620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at The Chattanoogan, responded to this review, 20 July 2011
Thank you for being our guest and I am thrilled that you enjoyed your stay. Our valet staff is the best in town and they enjoy making all of our guests feel welcome. We look forward to your return visit.

Tom Cupo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ocean Springs, Mississippi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 July 2011

My wife and I stayed the weekend while visiting family. We arrived late and were still greeting by the bellman. We must have been the last reservation left that night becuse after asking if we had a reservation, the person behind knew my last name before I gave it. After checking in we enjoyed a cocktail and music in the lobby bar. In the morning we had breakfast on the outdoor patio( at night they have a small fire pit). We enjoyed our stay and we were able to walk to many of the attractions. very nice lobby and rooms. we will be back.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Maddoxx1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at The Chattanoogan, responded to this review, 20 July 2011
What a great account of the time you spent with us. I am glad you enjoyed so many aspects of our hotel and the city. Our live music in The Foundry on the weekends features local talent, to learn more about what band is playing you can “like” us on Facebook for updates!
Thank you for choosing to stay at The Chattanoogan.

Tom Cupo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tunnel Hill, Georgia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 July 2011

My husband and I stayed in this hotel for our honeymoon. We are smokers but NEVER not even once smoked in the room. We stepped outside twice the entire time we stayed at this hotel to smoke. Yet when I double checked our checking account we discovered we were missing $168. I called the hotel and they insisted that we smoked in the room and that was the reason they charged the the large extra amount of money. Had I known they were going to charge us anyway we would have smoked in the room rather than going 3 stories down to smoke outside in the middle of the night. The hotel was nice but it wasnt worth the $360 we ended up spending for one night.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank dreamd4rkdr3ams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at The Chattanoogan, responded to this review, 15 July 2011
Thank you for sharing your feedback regarding your stay with us. After our recent guest room renovation the Chattanoogan Hotel converted to 100% non-smoking. This was in response to requests from many of our guests. In our efforts to please everyone the property has several areas that can accommodate smokers including our newly constructed courtyard and fire pit.

Tom Cupo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 5 Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 July 2011

The Chattanoogan was very average. I expected a lot more from a 4 star hotel. There were no extras that usually come with a nicer hotel such as turn down service, robes, coffee in the lobby, manager receptions, etc... The room was clean, but small. The parking garage elevator smells awful and is filthy.
Just your average room at an above average price.

Stayed July 2011, travelled with family
Helpful?
1 Thank leavinATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at The Chattanoogan, responded to this review, 15 July 2011
Please know that we take all of our guest comments to heart and learn from both the complimentary and the constructive. I do hope that you will consider giving us another chance should your travels bring you back to Chattanooga.

Tom Cupo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 June 2011

We stayed there over the weekend as part of a big wedding party with a high dollar reception at the hotel. First off- they charge for their parking garage($10) without even telling you that it's free to park(during the weekend) on the street that runs beside the hotel.
We left on Sunday morning and my wife dropped her evening dress in/around the lobby as we were leaving. We had a 7hr drive and realized it after being on the road for about an hour, so we called the hotel. They advised they would look for it and call back. 3hrs go by, no call. I call back again, someone on duty notified me they found it and can fedex it but would have someone call me back. no call... call back on Monday to them...They tell me that security has it but they are closed and will call me back...no call... call back on weds...security is out until 3pm...left them a message....no call back...call back again to speak to manager on Friday- she is not sure that they have it now and assures me that security would call back later that day... no call... call and leave another message at security on Sunday...no call... Here we are over 8 days later, and not once have they called me back!!! UNSAT...

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank 2xaroundtheglobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at The Chattanoogan, responded to this review, 13 July 2011
Please accept my apologies for the lack of communication regarding your evening dress that was dropped on the property. At the hotel we take every measure to make sure any lost and found items that are recovered are returned to the rightful owner, and I am sorry that your dress did not surface.
We value feedback from our guests both constructive and complimentary and I thank you for taking the time to write.

Tom Cupo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chattanooga hotels
0.8 mi away
Hampton Inn & Suites Chattanooga / Downtown
0.4 mi away
The Read House Historic Inn And Suites
0.7 mi away
DoubleTree by Hilton Hotel Chattanooga Downtown
Show Prices
Show Prices
Show Prices
0.3 mi away
Chattanooga Choo Choo
Chattanooga Choo Choo
#37 of 97 in Chattanooga
2,688 reviews
0.2 mi away
Chattanooga Marriott Downtown
Chattanooga Marriott Downtown
#14 of 97 in Chattanooga
957 reviews
1.1 mi away
SpringHill Suites Chattanooga Downtown/Cameron Harbor
Show Prices
Show Prices
Show Prices

Been to The Chattanoogan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Chattanoogan

Property: The Chattanoogan
Address: 1201 Broad St, Chattanooga, TN 37402-2708
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Ebookers, TravelClick, Booking.com, Hotels.com, Travel Republic (UK), Priceline, TripOnline SA, 5viajes2012 S.L., Evoline ltd, getaroom.com and Cancelon so you can book your The Chattanoogan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing