We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“This hotel is now the standard that I compare all other hotels to” 5 of 5 bubbles
Review of The Chattanoogan

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Chattanoogan
Ranked #7 of 96 Hotels in Chattanooga
Certificate of Excellence
GreenLeadersGold level
Cartersville
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“This hotel is now the standard that I compare all other hotels to”
5 of 5 bubbles Reviewed 27 May 2014 via mobile

I stayed in a nearby hotel this weekend and found myself often saying "This doesn't compare to the Chattanoogan".
I found everything during my April stay at the Chattanoogan to be perfect. The room was beautiful and spacious. The lobby and grounds were well maintained. The only minor flaw I found was that someone placed their room service tray outside their door and it wasn't picked up for several hours. We just walked around it. I look forward to staying here again!

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Keri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 2 June 2014
Thank you, for your review. It's nice to know that The Chattanoogan is now your standard. We know there are many choices in Chattanooga and we are pleased to hear that from now on our hotel will be your preference. Safe travels back to Chattanooga and we look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,192 reviews from our community

Traveller rating
    667
    293
    134
    57
    41
See reviews for
278
371
33
323
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (234)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Marshall, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 May 2014

This hotel turned out to be more than I was expecting. Very, very nice. We brought back dinner left overs and called the front desk and before I could even ask for a fridge the operator said, "oh, you have left overs you'll need a fridge." One was brought up.

Room Tip: I don't have any tips. I didn't hand pic my room and it was great.
See more room tips
  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sosexy25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 2 June 2014
Thank you for taking the time to review our hotel. It was wonderful to read that we exceeded your expectations. Should your travels bring you back to the area, and we certainly hope they do, we would love the opportunity to welcome you back for another enjoyable stay and so that you may take advantage of our numerous recreational amenities. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 26 May 2014 via mobile

Great hotel and a great value. Rooms are a good size with very comfortable beds. Excellent amenities with a friendly staff. Plus it's located within walking distance of some very cool restaurants & bars. I would definitely stay again in this hotel.

Stayed May 2014, travelled as a couple
Helpful?
Thank andrewindiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 2 June 2014
Thank you, for your review. I am glad your stay was Excellent. Thank you, for mentioning our friendly staff, wonderful amenities and great location. I know you have many options, and I am glad you chose us. We are proud to have been able to help you enjoy our area. We look forward to a return visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, GA
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 26 May 2014 via mobile

We booked two nights for our 5 year wedding anniversary. The first night we made reservations downstairs for our anniversary dinner...but we were evacuated mid-way due to emergency. While we waited outside we could see water gushing outside of the hotel from the upper floors. Members of the staff pointed out that the restaurant was also flooded from the sprinkler systems that had been activated. Needless to say, our dinner was ruined and we had to find another local restaurant to celebrate at. Fire trucks and firemen were all over the hotel, and we were informed that we could not go to the 4th floor...which is where our room was. Later that evening we were told that we could go to our room but the hotel "could not guarantee what condition it would be in." Our room was not damaged, however, the rooms next to ours were, so we had to listen to shop vacs all night long. Loud shop vacs, 11 pm, sucking up water outside of our room. Ridiculous! Also, a wedding party was up and down the hall, (I believe the fire was started by them) because they were loud and dramatic, evidently a terribly, unfortunate accident...however, we had to listen to the commotion. I know that accidents happen and the hotel could not have prevented it, but they did NOTHING to try to ensure that we had a pleasant stay. They didn't offer to move our room, reschedule our dinner, compensate us for the inconvenience...nothing. Absolutely zero customer service. Our room was non-refundable, and we paid quite a bit of money, so we tried to make the best of our stay. Chattanooga itself was a good time, but our stay at The Chattanoogan was a complete NIGHTMARE. I will say, The Chattanoogan was very clean and comfortable. The bed was nice, but if you stay here, bring your own pillows. The food that we ate before we were evacuated from the restaurant was good. It is very unfortunate because what *could* have been a wonderful anniversary weekend at The Chattanoogan ended up being a total disappointment. Customer service goes a LONG way, and as I said before, there was none. My husband and I both thought "Surely the hotel will acknowledge what we went through?" But, even after pointed our our misery during check-out, all the staff had to said was "We are sorry." At least we have tons of nice photos with firemen, fire trucks, and ceilings that were pouring water! If you invest in this hotel, know that after they get your money, they do not care about you any further. All you are is a dollar sign...which is a complete shame. Happy anniversary to us, right?

Stayed May 2014, travelled as a couple
Helpful?
2 Thank mk1amber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rpauley10, Director of Sales at The Chattanoogan, responded to this review, 28 May 2014
Thank you for your honest feedback regarding your stay this past weekend. We appreciate your understanding about the incident which occurred this past weekend, it certainly does not change the fact that we fell short of meeting your expectations and we are sorry for this. We continually strive to create memorable experiences for our guest and our customer service is a huge part of this. While we missed the opportunity to speak to you directly and fix your problems of this past weekend, we would still love the opportunity to see if we can recreate a spectacular anniversary weekend for you. Please feel free to contact me directly at the hotel. Richard Pauley, 423-756-3400.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
104 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

Was visiting as part of our company leadership conference... and it is one of the few times that I've experienced excellent service. In a terrific up & coming location, the hotel is beautifully appointed, the rooms were modern & comfortable, and the service was fantastic.The food was also very good with lots of variety to meet every taste. Every need was met with a smile! The amphitheater was also comfortable, with stadium-typed seating equipped with every business need for large group presentations, and meeting rooms equally equipped for smaller break out sessions. Would definitely stay again... and this time bring the family! Thanks for a GREAT time Chattanoogan!!!

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DJDJ5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 2 June 2014
"Wow" ... Thank you for your glowing recommendation. Thank you for your detailed review. We appreciate the mention of our outstanding customer service and staff. We are pleased that we were able to exceed your expectations. We look forward to the next time when you bring your family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Englewood, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

We were totally thrilled with our stay at the Chattanoogan. Everyone there is so friendly and helpful. Every day when we went downstairs the guys always had good ideas on what to do for the day. The waiter we had for breakfast every morning was so friendly and personable and the food was wonderful. where can you get a breakfast buffet who will even make your eggs to order for $10? We spent time in the bar called the "Foundry". They had table shuffleboard and pool tables, drink specials and the appetizers were yummy! There isn't one thing I can say that wasn't fabulous and we plan on always staying here when in Chattanogga.

Room Tip: All the rooms look out on the city or courtyard. Pool and spa are on the 2nd floor if you want to b...
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michkauf1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 22 May 2014
Your review has left us saying wow! Thank you for providing such a glowing review of your recent stay at The Chattanoogan hotel. We are more than thrilled that our property's amenities and thoughtfully decorated, smartly-appointed accommodations exceeded your expectations. It is wonderful to read that your experience did not end there and that our buffet breakfast left you satisfied. The Foundry is a wonderful relaxing environment where guest can unwind; I am glad this was your experience. We greatly appreciate your feedback and kind mention of helpful service. Please come back again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nebraska
Level Contributor
75 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

The Chattanoogan was exceptionally good. Check in was quick and provided a great walk-in rate. The room itself was well appointed with a large bathroom and pleasant view. This is one of the few hotels that seems clean enough to take a bath in the tub. The bed was comfortable and afforded a restful nice sleep in a quiet room.
The highlight of our stay was the patio by the spa. We purchased beverages and snacks from a nearby market and enjoyed them while watching the sunset on the patio. After dark the well lit indoor pool provided a wonderful ambience for our conversations. This delightful nook gives a view of the hills, sunset, and the tree tops of the courtyard. I was shocked at all the stars! This was a fun spot for kids to play while the adults talked - very enjoyable and we were the only ones there.
The staff provided great instructions on how to find a running trail from the hotel - easy to get in 15 safe miles along the riverfront. The next morning I walked to Yoga Landing for one of the BEST yoga classes in all my travels. There are also several good restaurants nearby.

Pros:
- Top notch fitness center
- Trees provide great shade and good views
- Several stellar common areas for meeting with friends and family outside of rooms
- Great customer service
- Location is on the edge of downtown and still really quiet

Cons:
- Must pay to park
- Attached coffee shop had a nice staff but the drinks were burnt
- No fridge or microwave in room

Overall:
- This is my new go-to spot in Chattanooga. Loved it!

Room Tip: Doubt you could find a bad room. We were by the spa/fitness center and it was still really quiet.
See more room tips
  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ellabeas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 22 May 2014
Your thoughtful review and high recommendation of The Chattanoogan hotels means a great deal to us -- thank you for sharing your feedback! We are truly pleased you, your family and friends enjoyed everything about your recent visit, from the patio views and helpful staff to our recreational amenities. We take all comments to heart; it is unfortunate that in our downtown area parking is not free. Most downtown parking is owned by Republic or AAA and we have no control on their pricing. I understand that this additional charge can be frustrating. We’re so glad our resort provided a comfortable, restful place to relax. It would be our pleasure to welcome you and your family back very soon, thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chattanooga hotels
0.4 mi away
The Read House Historic Inn And Suites
0.8 mi away
Hampton Inn & Suites Chattanooga / Downtown
0.7 mi away
DoubleTree by Hilton Hotel Chattanooga Downtown
Show Prices
Show Prices
Show Prices
0.3 mi away
Chattanooga Choo Choo
Chattanooga Choo Choo
#38 of 96 in Chattanooga
3.5 of 5 bubbles 2,622 reviews
0.9 mi away
Hilton Garden Inn Chattanooga Downtown
1.1 mi away
No photo provided
Show Prices
Show Prices
Show Prices

Been to The Chattanoogan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Chattanoogan

Property: The Chattanoogan
Address: 1201 South Broad Street, Chattanooga, TN 37402
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, TravelClick, Travel Republic (UK) and Agoda so you can book your The Chattanoogan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing