This is a very difficult review to write because I think different parties will view this property in very different ways. For example, the amenities here are what you can find at many downtown hotels in larger cities--valet parking, spa, full service restaurant, bar area and nice workout room and indoor pool. This property also has a meeting area/convention space attached to the hotel. Not sure of the size, but it seemed large enough to host fairly large events. Thus, I can see why this place would receive the AAA 4-diamond rating.
i am wavering between 4 and 5 stars and probably call this a 4.5 stay. While I labelled my review "very good," this is definitely leaning more towards the higher end of hotel properties. But there are a couple of things that could have improved my stay which I will mention.
First, the positives. Check-in was a breeze and my family was even able to check in early. The staff was very helpful about answering our questions that we needed addressed. The hotel is a nice looking property in its appearance. The entrance is rather impressive. At night, the entrance is lit up with fire coming from the columns at the side of the road. The hotel sits a good distance back from the parking structure and has beautiful landscaping. Simply put, the place looks nice and inviting.
As I mentioned, the amenities are very good. We primarily used the indoor pool area so that my kids could swim. The pool was only 3.5 feet deep at its deepest point. But is was a larger indoor pool than most--fairly long in distance. They also had a hot tub. In addition, they have a full service restaurant, spa and nice workout facility with shower/locker room area.
In general, the hotel was super quiet. I could never hear people getting off of the elevator or talking in the hallways, etc... I always think this is a plus to have thick walls & doors and a quiet experience in a hotel.
Our room was adequate--just a standard double room with two beds. The bedding was very comfortable and pillows were good as well. The room did have a small safe in it. The bathroom was a decent size. Shower, toilet & sink all in one room. The room did have a small desk and sitting chair as well. One last big plus--the towels in bathroom were large and soft!
One great feature was wifi and internet was super fast here. I remember reading that Chattanooga has really fast service compared to many cities. The internet service as this hotel is very fast.
Okay, now a couple of the negatives that prevent me from giving this place 5 stars. The location is just okay. Of course, there is absolutely nothing you can do about this. It is really not within walking distance of much. And I knew this going in. But if you are comparing downtown hotels and this is a considertation, this would definitely be a negative for here. I think it is the large TVA building that sits right next door, too.
Our room did not stay very cool. We traveled the first week of July so the outside temps were a little high. But I think our room faced towards the sun most of the day and had tons of sunlight coming in through the glass windows. Even when we keep the curtains and blinds pulled, the room was still a little warmer than I liked. It would really only cool down early in the morning around 3 or 4 am after the sun had set and the AC ran for several hours.
So, if you want a cooler room, i would suggest getting a room that faced away from the road and towards the entrance side of the property.
The room also did not have a mini fridge in it. I know this shouldn't be a big deal, but it seems like most hotels have these now. Our room did not have one. Also, the shower curtain was too small. It would just barely reach the top of the edge of the shower tub. Once again, is that a big deal...no. But I would expect a nice place like the Chattanoogan to have shower curtains that fit. if you weren't careful, you could easily get water out in the floor of the bathroom.
Yes, I liked this property. I had no issues on our stay. But I also think that location may be its biggest drawback when comparing it to some of the other downtown possibilities.
- Official Description (provided by the hotel):
- The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Travel Republic (UK), TravelClick, Booking.com and Agoda so you can book your The Chattanoogan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Chattanoogan Hotel Chattanooga
- Chattanoogan Hotel Chattanooga
- Chattanoogan Chattanooga