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“Great hotel in the center of the town”
Review of The Chattanoogan

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The Chattanoogan
Ranked #8 of 97 Hotels in Chattanooga
Certificate of Excellence
GreenLeadersGold level
Fort Myers, Fl
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great hotel in the center of the town”
Reviewed 30 July 2014

We picked this hotel because we got a great rate due to a conference we were attending. When I booked the reservation on line, they gave you an opportunity to pre-book enhancements to your stay, such as breakfast, valet parking, etc. at a slight discount. This meant that everything was set once I arrived. The hotel staff was friendly and knowledgeable. We had appetizers and drinks in the bar and they were excellent. Then we had the buffet breakfast which was really good and great value. All in all, I'd definitely recommend this hotel.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank MLKFortMyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 31 July 2014
Thank you for sharing about your stay at The Chattanoogan hotel, we’re so glad you found our location convenient and amenities pleasing. It is important that our guests consider staying with us to be a value which is why we are proud to offer a number of specials and packages on our website. We hope to see you soon!
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1,303 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (254)
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English first
Tallahassee, Florida
Level 4 Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 July 2014

We checked in late (9pm) due to I-75 weather issues coming via Cincy. Staff were all fanatastic. Urban Stack, a block walk away, was a fun urban burger-themed restaurant that was a fun shake-up to 2 wks of hotel life. Chattanooga's downtown is very fun (been there before about 10 yrs ago) and the hotel is a wonderful addition to the city. Really enjoyed my stay. The valet parking staff are outstanding - best anywhere I've seen. We were also in downtown Chicago and downtown Evanston on this roadie from Tallahassee North, and the Chattanoogan was the perfect place to wind down our road trip. Definitely stay there. Great price for a Sunday arrival.

Room Tip: Contact the reservations desk there to request. All rooms seem to have a great view of the mountain...
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Green Features: Wonderful! Eco-friendly throughout. I totally agree.
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LicensePlateGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 31 July 2014
Thank you for your detailed review of your experience and the wonderful area that surrounds the hotel. I appreciate the kind words about our hotel! I know you have many options, and I am glad you chose us. Should your travels bring you back to the area, and we certainly hope they do, we would love the opportunity to welcome you back for another enjoyable stay and so that you may take advantage of our numerous recreational amenities. Thank you!
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Greater Cincinnati
Level 6 Contributor
274 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 29 July 2014

We were pleasantly surprised by the friendliness of the staff... walking distance to all of the desirable places in town.. covered self-parking... clean..modern... easy to access the ammenities,,, We absolutely stay there when we visit again...

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Ben K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 30 July 2014
We appreciate the kind words about the Staff and Facilities. My Team truly cares about helping create a memorable time here in Chattanooga. We’re so glad you got to explore the great Chattanooga attractions nearby and felt that our hotel exceeded your expectations. We look forward to seeing you again on your next visit!
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Marion, Illinois
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2014

Although our stay at The Chattanoogan began with a rocky start due to reservation issues, Helen, the desk manager, went above and beyond to ensure that our stay was most enjoyable. The entire hotel staff (bar, restaurant, and front desk) were extremely kind. Thanks to Christy, Greg, and Mr. Henry for excellent service. The food at the Broad Street Grille was very good.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bill36322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 29 July 2014
Thank you, for taking the time to write a review. A belated Happy Anniversary, thank you for sharing that time with us. I am glad Helen was able to overcome the initial obstacle and make your stay enjoyable. Thank you for mentioning so many of our staff by name. The team we have at this hotel is what makes it such a special place. They make all the difference in your stay.We will be sure to share your comments with all departments. We look forward to welcoming you back to stay with us again.
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Mt. Laurel, New Jersey
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 July 2014

Stayed at The Chattanoogan for four nights in July for a Business Trip. The hotel is very nice - seems very new!!! The part of town that it is in is very quiet - which is nice for a good night's sleep. It is about a mile-ish walk to the river, where all the cool bars and restaurants are. I ate lunch every day at the Chattanoogan with the conference that I was attending. I have to say, the food at the hotel was excellent!!! - Very tasteful!! Parking is across the little courtyard or you can valet - I did self parking in the garage (it is not the hotel's garage - but your room card opens the gate ($8/day charge to park). The hotel has a pool, a spa, and a gym. I only used the gym - it is nice, clean, and well kept. (there are two treadmills, two ellipticals, a weight bench, dumbells, lat pulldown, leg curl/extension/press, exercise ball). The rooms are very new / clean - with new bathrooms. There are plenty of elevators!! The city offers a free tram to the waterfront that you can pick up a short distance from the hotel - very cool!! All in all, nice place, good food, quiet hotel.

Room Tip: There is a free tram to take you down to the waterfront area for more restaurants/bars. This is de...
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  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank familyof4travelers10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 28 July 2014
Thank you for your detailed review. Thank you for sharing feedback from your recent stay and conference experience at The Chattanoogan hotel. We’re so glad that you had an excellent experience. It is great to read that you got to enjoy each of our on-site dining options and appreciate your helpful feedback. Thank you for sharing your thoughts on our convenient location. We will share your comments with our team to ensure we continue to provide attentive service to our valued guests. We truly appreciate your business and look forward to your return.
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douglasville, ga
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 July 2014

Stayed here in June 2014 for a quick mini-vacation. The hotel is nice and it's a one stop shop place- food, spa, bar, and even a band. The room service was quick as well. The front desk recommended the Brewery and it was on spot and fun and the food was good.

Looking forward to coming back for Labor Day weekend.

  • Stayed June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank dynomite72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 28 July 2014
Thank you for your review. I am glad we could be a place of convenience and relaxation during your recent stay. I am glad you were able to enjoy many of our amenities that we offer. I love that you described us as a One Stop Shop. We strive to have everything for every guest. We hope to welcome you back in the near future.
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Sardis City, Alabama, United States
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 July 2014

My husband and I stayed here during our anniversary weekend. From the moment we arrived until the time we left, we were treated wonderfully and kindly.

Our accommodations, a king room on the fourth floor, were extremely clean and well-appointed. The bed was amazingly comfortable and had plenty of pillows. There were more than enough towels and washcloths. The coffee service was delicious, and I liked the added touch of providing real mugs to drink from.

We ordered breakfast from room-service both mornings of our stay and were beyond pleased with our orders. We enjoyed omelets, Belgian waffles, fresh fruit, coffee and juice all of which were delicious, cooked just right and presented beautifully. Be warned, though: Sunday mornings are very busy for the room-service staff so get your orders in early. We waited almost and hour and were ravenous when our meals arrived.

The spa is excellent. I enjoyed an aromatherapy massage and a pedicure. My husband had a massage and took advantage of the pool, sauna and steam room. The women's locker room was very clean, and I loved the robe and slippers provided. Water, fresh fruit, coffee and snack mix are all available to spa patrons, which I thought was a nice touch. Very relaxing and inviting environment.

The Chattanoogan, while located in a busy part of the city, is tucked away from the noise and hub-bub of the busier parts of town. However, it's within walking distance of restaurants, attractions and retailers. Although we did drive to the Hunter Museum and Chattanooga Market both of which were too far to walk to on a hot, humid summer day.

Valet parking is well worth the extra cost. We always received our vehicle within five minutes of requesting it. The valets, particularly, Nakota, were all on top their game and worked hard to ensure our satisfaction.

We will definitely be back. The Chattanoogan is on track to become our favorite romantic get-away destination. I highly recommend it for any couple looking to reconnect, relax and rejuvenate.

  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Brandy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 24 July 2014
Your feedback made us smile! We are honored to know that you enjoyed a spectacular romantic get-a-way and we appreciate that you chose The Chattanoogan hotel. We know you have many lodging accommodations in Downtown Chattanooga. Our staff is dedicated to delivering world-class service at every turn, even before our guests arrive, so we’re thrilled this was your experience. Thank you for sharing your thoughts on our convenient location, food offerings and other amenities. We’re so glad you took advantage of our Spa. They offer a wide variety of specials and services. We look forward to the next time we have the pleasure of welcoming you back.
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Additional Information about The Chattanoogan

Property: The Chattanoogan
Address: 1201 Broad St, Chattanooga, TN 37402-2708
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 
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Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga

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