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“Nice hotel, conveniently located”
Review of The Chattanoogan

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The Chattanoogan
Ranked #6 of 96 Hotels in Chattanooga
Certificate of Excellence
GreenLeadersGold level
Ooltewah, Tennessee
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Nice hotel, conveniently located”
Reviewed 18 August 2014

Stayed one evening in conjunction with a business trip. Service was attentative - everyone from the front desk clerk to the waitstaff in the dining room were friendly and professional. Gym was small but well-equipped. Rooms are average. I was at the end of a hall and received a blast of cold air from the vents each time I exited my room.
Hotel is conveniently located to downtown attractions and restaurants.

  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank paigesmd61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 21 August 2014
Thank you, for your review. I appreciate the kind mention of our professional and friendly staff and mentioning about our convenient location! I know you have many options, and I am glad you chose us. We look forward to having you stay with us in the future.
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1,233 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (241)
Date | Rating
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English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 August 2014

We stayed at the Chattanogan for one night. When we took the exit towards the hotel we were not certain about the neighborhood. As we got closer the area became more appealing. The lobby is aesthetically pleasant to the eye. Room was clean, decorations average. Restaurant buffet ok, needs a little more variety.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NinaF1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 21 August 2014
Thank you, for your candid review. Thank you for the kind mention of our clean guest rooms. I will be sure to pass along your comments to our food and beverage team in regards to our buffet. We appreciate you staying with us and hope that you would return for a future stay.
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Nashville, Tennessee
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 15 August 2014

Big room – lots of space to move around. Free Wi-Fi. Beds are nice. Great water pressure, wonderful shower head and hot water is HOT. Adult height vanity. Nice towels. Black-out curtains really do keep the room very dark. AC works well without being overly noisy. Very friendly folks at check-in (Kevin!). Nice business center with 2 computers and free printing. There’s really no parking on Broad Street, so make sure to pull around the back when you first arrive. Makes check-in so much easier. There is a nice visitor’s guide magazine, and free area map at the front desk. There is no fridge or microwave in the room, although they may be able to bring you one, for a fee. There are no plugs on the nightstand or extras on the wall between the beds, so if you want to charge your cell phone or have a computer plugged in while you work in bed, think again. There is no stopper for the sink. TV in room is on top of a very tall armoire so if you’re sitting at the desk or in the easy chair you have to hold your arm up in the air to change channels/volume. When I checked in I was told it was $8 to self-park with unlimited in and out. Two days later I heard another front desk person say it was $8 per day. And, the only reference to parking that I ever saw online before making my reservation was that they offer valet parking. This part of town is away from the action, so there’s no strolling around at night or walking to a variety of restaurants. My third day here brought some mini issues: Both of my room keys quit working for no reason. When I went to the front desk to resolve the problem there was a line of 4 folks because one of the employees was on break. About 2 hours later I had to go back to the front desk and again there was only 1 employee and there were 5 folks in line. That evening the door to the vending machine room was locked for no reason (they did send someone to unlock). For whatever reason, they had to do maintenance on the hot water and shut it off completely at midnight. Would have been nice, for those of us who stay up late, if we’d been given some sort of notice. I understand they didn’t even let the front desk staff know. I got a good rate ($111/night, before parking!) so it was a good stay. At that rate, I would stay there again. If the rate becomes comparable to hotels closer to downtown, I’ll probably stay elsewhere.

Green Features: Not aware of any environmentally friendly practices. There were no places to recycle and no information was provided had we wanted to do so. I did notice solar panels which appeared to be on top of the conference center - always a good thing!
  • Stayed August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank RealtorNumber1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 21 August 2014
Thank you, for taking the time to write such a detailed review. You will be glad to know that many of the things you mentioned about the room should be resolved with our guest room renovations that are slated to start soon. We appreciate your feedback and will be sure to share it with all departments. We look forward to a return visit where we can truly impress you in every way.
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Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2014

We have stayed here during our annual visit to Chattanooga the past three years and we have always had a great time. The staff is wonderful and very helpful. The rooms are really nice with great beds and fluffy towels. It is also within walking distance to some of Chattanooga"s best restaurants. Love this place.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Pamela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 21 August 2014
Thank you for your review. It is great to hear that you love our hotel and enjoyed every aspect of your stay. We look forward to having you with us the next time you travel to Chattanooga.
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Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 14 August 2014

From the minute you want through the doors you can see the attention to detail that goes into the presentation of this hotel. The lobby is immaculately clean, gives a upscale impression. The staff was friendly and helpful. Our travel to the city was a family trip Although this hotel seems to cater to business visitors families are quite welcome here. We arrived after a full day of activities but the boys still had energy to burn. They LOVED the indoor poor. We chose to stay in the city, as our plans for next day was a visit to the aquarium and the IMAX theater. The hotel was very accomodating. We had breakfast the next day, took the city shuttle to the aquarium and enjoyed a full day downtown. The hotel allowed us to leave our vehicle in their safe and secure garage even though we checked out before leaving the hotel. Will definately stay here again.

Room Tip: Ask for a room on the second floor If you plan on using the pool, as the pool and spa are on the sec...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank travlgypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 15 August 2014
We greatly appreciate that you took the time to share your feedback. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff.I appreciate the kind words about our hotel! I know you have many options, and I am glad you chose us. We are proud to have been able to help you enjoy our area. Please consider liking us on Facebook to see upcoming promotions and events. We look forward to seeing you again on your next visit.
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Knoxville, Tennessee
1 review
Reviewed 13 August 2014

I really enjoyed my stay at The Chattanoogan. The food was amazing, the rooms were clean and the meeting rooms were great. Although this was a business trip I would come back to this hotel for a family vacation.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank kristimay30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 14 August 2014
We appreciate the time it took to write and your thoughtful review of this hotel. Your high recommendation of The Chattanoogan hotel means a great deal to us. Thank you for your feedback and for sharing your experience of your recent business stay. It is the greatest compliment that you want to come back and share this experience with your family. Those moments are precious and we are honored that you want to spend them with us. Please consider liking us on Facebook for insider deals and happenings in Chattanooga. We look forward to your return and meeting your family.
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Atlanta
Level Contributor
7 reviews
Reviewed 12 August 2014

Really enjoyed our stay here - room was very clean and comfortable and very quiet. Staff were very helpful and polite.

Hotel location is very convenient for the electric tram (1 block) and downtown, and has ample parking.

Would definitely return.

Room Tip: We were on the top floor (5th) and you could hear a pin drop it was so quiet!
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  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank AtlantaBritsabroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this review, 19 August 2014
Thank you for your review. We appreciate you taking the time to mention our clean comfortable rooms and friendly staff. I am glad you found our location convenient. We look forward to having you back on a return stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Chattanoogan

Property: The Chattanoogan
Address: 1201 Broad St, Chattanooga, TN 37402-2708
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 
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Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga

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