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“Great place to stay”

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La Quinta Inn & Suites Chattanooga
Ranked #41 of 96 Hotels in Chattanooga
Certificate of Excellence
Reviewed 7 April 2014 via mobile

Rooms were very comfortable and clean. Our suite had a sitting room and bedroom with two TV's. Staff was exceptionally nice. Breakfast in the morning was good, although the breakfast room was small and crowded with customers.

Only negative was the pool. Closed both Saturday and Sunday. With my bad back, I was looking forward to the jacuzzi.

Would definitely stay again.

Stayed: April 2014, travelled as a couple
Thank terryrvaughn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, General Manager at La Quinta Inn & Suites Chattanooga, responded to this reviewResponded 8 April 2014

Dear Terry Vaughn,
Thank you for the great comments. Please know your safety is our first priortiy and the pool was closed to insure the safety of our guest. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

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467 - 473 of 635 reviews

Reviewed 30 March 2014

I usually love Country Inn & Suites and I made our reservations online thinking this was a typical Country Inn & Suites. When we checked in, we were impressed by the beautiful lobby in this hotel. However, the guy checking us in told us it was just Country Suites and it was piloted before they decided to make Country Inn & Suites across the country. Every room is a suite, which is great, but when we stayed in March 2014, the heater in the pool was out which made for miserable swimming in cold water. Also, there was no sauna or jacuzzi in the pool room - just a public shower. The pool area was not kept clean either - not by my standards. Towels left everywhere and no one to come in and clean off the filthy tables or pick up litter left behind by messy guests. The breakfast was not worth talking about - free is free, but sometimes I'd rather pay and get something worth eating. The breakfast area was too small and the coffee was horrible. The price was great - we got a "last minute deal" but the hotel is over 20 years old and the bathroom was small, there were stains on the sofa, and nothing was really comfortable. The beds certainly were not comfortable, nor the sofa or chairs in the room. In this instance you get what you pay for, and I learned that I won't be staying here again.

Room Tip: If you choose to stay here anyway, I would ask for a room away from the first floor. We were right...
See more room tips
  • Stayed: March 2014, travelled with family
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1  Thank Elaine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, General Manager at La Quinta Inn & Suites Chattanooga, responded to this reviewResponded 8 April 2014

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed all the issues you encountered during your stay with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

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Reviewed 26 March 2014

This was our 3rd stay at this hotel and once again they did not disappoint! My family and I always stay at this hotel when we visit Chattanooga. The hotel is clean and comfortable and the location is convenient to several places. Nice big rooms with a separate sleeping and living room make it the perfect place to stay with kids. I highly recommend this hotel if you are looking to stay in the area.

  • Stayed: March 2014, travelled with family
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Thank Pete R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, General Manager at La Quinta Inn & Suites Chattanooga, responded to this reviewResponded 8 April 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We hope to see you over and over again and even more exceed your expectations each time. We look forward to your next stay.

Please friend us on Facebook to stay informed of our upcoming specials!

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Reviewed 16 March 2014

We stayed here for 3 night. Nice friendly staff. Room was clean and very spacious. We were on the 3rd floor. Every time we walked down the hall to take the stairs to our car the smell of smoking made my eyes water. Not sure if smoking is allowed on all floors or just the one we were on. They were finishing up some construction repair work when we stayed. Not really a big deal though. The housekeeper was super nice and on top of things. I used the washing machine and dryer on our floor. They could be updated. The dryer never did dry my stuff. I ended up hanging everything up in our room.
When we were checking out a cleaning crew were working on our floor. Carpets were being cleaned. Not sure with the repair work being done if they were going to give the entire hotel a super cleaning to get ride of all the dust.
We got this room at a great rate. We would stay here again if ever in the area. It gave us the extra room we needed for my family of 5. Breakfast was good with nice variety. The kids used the pool area and enjoyed it. I loved the chairs outside for sitting. It was nice to sit outside and get fresh air on the patio areas. A security guy was always walking around making sure things were ok too. Made me feel good knowing someone was looking out for our cars. The area seemed to be a pretty good area and I always felt very safe walking around. Plenty of food restaurants in the area.

Stayed: March 2014, travelled with family
Thank Bobbi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, General Manager at La Quinta Inn & Suites Chattanooga, responded to this reviewResponded 17 March 2014

Bobbi S,
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. IYes we were giving the hotel and overall cleaning do to the recent renovation of lobby area. Thank you for the feedback about the laundry faciilities i will pass that information on.
We look forward to seeing you again in the future.

Please friend us on Facebook to stay informed on upcoming specials!!

Thank you

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Reviewed 4 March 2014

This was our second time staying at this hotel. We stayed here last March and again in February/March 2014. Staff is always great. Rooms are nice with comfortable bedding (duvet is a bit scratchy) and pillows. Both times we stayed our room was not cleaned, however we didn't leave until after 11 a.m. Maybe that's why? The problem I had was with the indoor pool. It was not as warm as last time. One of the reasons we stay here is for the heated indoor pool. We found it to be uncomfortable to stay in for longer than 20 minutes or so. That was a big disappointment because our daughter looks forward to swimming more than anything. Even she was cold :(. They were working in the lobby, so the entrance was blocked off most of the day, but that didn't really affect us. The apologized profusely about the work being done. We are always very happy with the breakfast selection, however will have to think twice about staying here again.

  • Stayed: February 2014, travelled with family
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Thank Talbs1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, General Manager at La Quinta Inn & Suites Chattanooga, responded to this reviewResponded 7 March 2014

Thank you for the great review. We apologize about the repairs. When the weather got below 0 back in January we did have some pipes burst. We are in the final stages of repairs to the lobby. It should be complete by March 12th. We have checked to the problem with the pool and the problem has been corrected. We do hope you will return in the future.

Sincerely,

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Reviewed 2 March 2014

We have stayed here on three other occasions on our way to and from Florida, but this time when we arrived we found that the lobby and check in area were under total renovations because of water damage left by the ice storm the month prior. We were a little shocked when we arrived to find things in such disarray. We don't like this kind of surprise and wished we were notified in advance; we would not have altered our plans to stay here but at least we would have know when we walked in what to expect.

The room that we requested was good, clean and comfortable ... the coffee on departure at 4 AM was not so good, staff is always helpful.

  • Stayed: March 2014, travelled as a couple
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Thank Glen Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, General Manager at La Quinta Inn & Suites Chattanooga, responded to this reviewResponded 7 March 2014

Glen Y,
Thank you for the review. We apologize about the repairs. When the weather got below 0 back in January we did have some pipes burst. We are in the final stages of repairs to the These were unforeseen events that took place and prolonged the repair process. It will be completed by March 12th.

Sincerely,

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Reviewed 26 February 2014

We loved the staff. There is renovating being done right now, but we loved our room/suite. Continental braekfast in luded make your own waffles, yogurt, french toast etc...oatmeal and yogurt for gluten free ..awesome! Great coffee! AND security! We also were able to walk to Applebees for a fabulous dinner (glutenfree menu available).All around great experience.

  • Stayed: February 2014
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Thank Sara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene B, General Manager at La Quinta Inn & Suites Chattanooga, responded to this reviewResponded 7 March 2014

Sara W.,
Thank you for the great review. We apologize about the repairs. When the weather got below 0 back in January we did have some pipes burst. We are in the final stages of repairs to the lobby. It should be complete by March 12th. Thank you for recognizing and mentioning our staff they strive to make your experience a great one.

Sincerely,

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Additional Information about La Quinta Inn & Suites Chattanooga

Address: 7051 McCutcheon Rd, Chattanooga, TN 37421 (Formerly Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall)
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Romantic Hotel in Chattanooga
#19 Business Hotel in Chattanooga
#23 Family Hotel in Chattanooga
Price Range: £74 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Chattanooga 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to the newly remodeled La Quinta Inn and Suites Chattanooga is ideally located off I-75, just minutes from downtown attractions, and 3 miles from the Chattanooga Airport. We offer amenities such as an indoor heated pool, improved fitness facility, free Bright Side Breakfast, free coffee 24 hours, sundry shop, business center, or take advantage of free Wi-Fi throughout the hotel. Your room will have microwave, fridge, and cubie clocks to accommodate all of your electronic devices. ... more   less 
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Also Known As:
Country Suites By Carlson - Chattanooga At Hamilton Place Mall Hotel Chattanooga
Country Hotel By Carlson
Country Inn Chattanooga

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