I've had mixed stays at Country Inns & Suites. Some really good, and some that wanted me to fly to Minneapolis & show pictures to someone at corporate - and this one will be getting a letter from me, but a good one!
Hotel staff were very efficient & friendly, grounds were well maintained and clean. Lobby was nice & spacious with great decor. Business center was closed off and required a room key to get in - this is great as the times I always needed to print something there's a teen on the computer on Facebook and I'm sitting there waiting at least 20 minutes for them to get off, after watching every Justin Beiber video.
Room was updated with the newer beds, furniture, and tvs. Definitely like the new direction CIS is taking.
Last comment is a bit "snobby".. but I'm a Gold Elite member - highest status with the Carlson program. I typically stayed 20 - 45 days a year at a Carlson hotel. When I'd check into a Radisson/Rad Blu, they'd apologize to me the presidential suite isn't available, and give me the next best room. At most Country Inns, not a peep. Standard room key, standard speech, and the Elite parking spot is always taken (by a non-elite). (however, one CIS in Orlando saved me from a horrible trip by letting me check-in at 5am, thank you!). These guys, thanked me for my loyalty at check-in and upgraded me to a suite. This was nice. Most hotel loyalty programs have items in place for their elite, especially their highest tier, and I've always been disappointed that Country Inns have never really done much for us. (Marriott, for example, gives you a welcome basket in your room or a bottle of wine, even for Silvers - at the lower-end brands).
It was very nice & I commented to the manager about it who said its up to each hotel individually.
So if you are Gold or Gold Elite, this hotel will take care of you.
- Official Description (provided by the hotel):
- The Country Inn & Suites Chattanooga Hotel at Hamilton Place Mall provides fresh decor, comfortable suites and a welcoming atmosphere for business and leisure travelers alike. Country Suites offers premium amenities like free high-speed Internet access, two pools and a Fitness Center to make guests feel right at home. Our hotel near Chattanooga Metropolitan Airport (CHA) is also convenient to exciting shopping and excellent restaurants, making it the ideal home base for exploring the area.This hotel in Chattanooga is an all-suite property featuring modern décor that makes guests feel comfortable and relaxed. All of our suites feature separate living and sleeping areas, 32" flat-panel HDTV's, large business desks, complimentary high-speed Internet access and more.Our indoor pool and our fitness center will be undergoing renovations beginning July 15, and are expected to be out of service until the end of August. The outdoor pool will be in full service through this time. ... more less
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- Also Known As:
- Country Suites By Carlson - Chattanooga At Hamilton Place Mall Hotel Chattanooga
- Country Hotel By Carlson
- Country Inn Chattanooga