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“Very Good Stay”

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TownePlace Suites Chattanooga Near Hamilton Place
Ranked #33 of 97 Hotels in Chattanooga
Certificate of Excellence
Florence, Al
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very Good Stay”
Reviewed 13 December 2013

The staff here does a very good job at what they do. The morning breakfast is very good and very friendly people here.This place is a great spot for business men who are traveling. We really liked this spot because close to Hamilton Place and not far from McKays Books and CD'S. Just one minor suggestion is that you are very limited on channels on the TV. This could be because of so many business men traveling. But to each his own. I would stay here again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SweetPeaandTiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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210 reviews from our community

Traveller rating
    126
    59
    13
    5
    7
See reviews for
84
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27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
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  • German first
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English first
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 December 2013

wonderful! tasteful, modern decor-simple, bright and functional while still being attractive-full kitchen that is fully stocked with everything but the food-bed is luxurious-particularly the pillows-convenient desk if you're in town on business-lots of good light for working-hook ups for electronic devices-wide hallways-well lit-check in is easy in an attractive area-entrance has very appealing round fireplace surrounded by comfortable seating-spotless parking area and sidewalks-the price is excellent for any part of the area but is not convenient for downtown, distance wise-we live in the area but treat ourselves to a night in town often-we will definitely stay at this hotel again! and the website photos are accurate

Room Tip: all rooms are similiar-suites-with full kitchens-a piece of advice-take your own food-the hotel carr...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank debrakayhoward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 November 2013 via mobile

I am a big fan of Marriott Properties. I was glad to see that the Fairfield close by is being changed to a Days Inn. It doesn't deserve the Marriott Brand. My room at Towne Place was very nice. It was clean with the exception of the kitchen counter not being clean and no dish liquid or dishwasher detergent left in my room. The fire pit in the front is a great addition.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dwn1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, Ohio
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2013

This hotel is very new and full of features. The rooms have a large refrigerator, table with 4 nice chairs, full sink and kitchen cabinets with dishes as well as a dishwasher, big coffee pot, stove and microwave, pots and pans. There are 2 clothes closets and the toilet and shower are separate from the sink and mirror - always a help in the morning when 2 people are trying to get ready. The beds are very comfortable, as is the reading chair. And it's clean, clean, clean.

Beautiful big fireplace out front with seating area. Very adequate breakfast. Restaurants near by. A real keeper.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank Kathie6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis
Level 5 Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 November 2013 via mobile

Our check in process was efficient and accurate. The lady working the front desk was polite and welcoming. The biggest surprise was the room. It was decorated well and very clean. It felt like we were the first guests in the room. The morning breakfast was good, with helpful attendants.

Stayed October 2013, travelled with family
Helpful?
Thank MSPTraveler2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 November 2013

We stayed at TownePlace Suites Chattanooga from 1st Nov to 6th Nov. The room was clean and well maintained. The bed was firm and very clean bathroom. There was waffles for breakfast and juices, cereals and biscuits so it was sufficient for my 11 yr old and 12 yr old. They had waffles throughout the stay :-). Can say much about the staff, they were friendly and will always say 'hello' but that was alright with us.
We would stay at this hotel whenever we visit Chattanooga as it is clean and well maintained.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wasan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 November 2013

First impression was nice. As the night went along we turned into pest control. Stink bugs and lady bugs infested our room. Mike in maintenance was great! Very impressive customer service skills. He went out of his way to help. However Kevin in front desk was horrible! He never apologized and told us if we didn't like it that we can check out and go to another hotel. Also told us that we can't kill the bugs in our room. Only offered us $20 off the room. Needless to say we checked out and are now wandering around Chattanooga in search of a hotel! No more Marriott's for us!!! Horrible experience. Their only saving grace is Mike for trying to help us.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank useraa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah_Stokes, General Manager at TownePlace Suites Chattanooga Near Hamilton Place, responded to this review, 4 November 2013
Thank you for taking the time to review your recent stay with us. I am glad that we were able to talk via email this morning in order to further discuss your experience at our hotel and ultimately reach a resolution to your satisfaction. Due to your feedback our maintenance team has been able address the issue in this guest room so that other guest will not have a similar experience. Please accept our apologies for the inconvenience this caused you and our husband during your trip to Chattanooga.

Sarah Stokes, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Chattanooga Near Hamilton Place

Property: TownePlace Suites Chattanooga Near Hamilton Place
Address: 7010 McCutcheon Rd, Chattanooga, TN 37421-1747
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 97 Hotels in Chattanooga
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites Chattanooga Near Hamilton Place 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Book a relaxing stay at the TownePlace Suites Chattanooga Near Hamilton Place. Our I-75 hotel has everything you need for a comfortable and productive visit. All of our hotel suites feature a fully equipped kitchen, with sleeping and working areas. Guests can spread out in our spacious suites, perfect for groups or families. Wake up every morning to a free breakfast buffet, featuring a choice of healthy and tasty options. Complimentary wireless Internet throughout the hotel makes it easy to stay connected. Stay in your normal routine, with 24-hour access to our fitness center and business center, as well as an indoor pool. Located less than 1 mile from the hotel, guests enjoy Hamilton Place Mall in Chattanooga, TN, with its premium shopping and dining choices. Our hotel is also close to the Tennessee Aquarium and Lookout Mountain, and provides easy access to I-75 and I-24. ... more   less 
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