Did I have any problems with my stay? No. Was it basically what I expected? Yes. But is this a top-5 property in the greater Chattanooga area...I say probably not.
First, this is a typical middle of the road property--okay amenities but nothing special.
There is a reason that TownePlace Suites sits in the middle of the Marriott property family. Okay, let me get to the review.
First, check-in was quick and smooth. The front desk clerk was also helpful about giving us info about the local area. No problems here. I would not say that this place is located in a great area. I read some reviews that glowed over the location. Yes, it is close to I-75 exit. It is across the parking lot from the Residence Inn. It is around the corner from several other hotels. But there is definitely nothing within walking distance. Bad area--absolutely not; but great area--absolutely not either.
The room itself was clean and met my expectations. As you would expect, small mini kitchen, dining table that could sit four and we had two double beds. The bathroom sink was seperate from the shower/toilet room--always a positive in my eyes. Just a couple of other thoughts--laminate flooring in the bathroom area and the decor was contemporary and nice. Just another aside--my wife commented on how pretty the orange, large polka dot shower curtain was!
I would say that the shower/toilet area was a little smaller than most. The bed was comfortable. My only complaint was the pillows. They were extremely soft. I stacked two together and I still thought my neck didn't have enough support. I would recommend bringing your own pillows if you are picky in this area. So, because of this, I would say that I didn't have a great night's sleep. One positive was that the hotel was very quiet though--even though it was packed (sold out I believe). The walls and insulation must be great here!
The only other amenitiy we used was the indoor pool. It was a saltwater pool. I didn't get in but the kids did say the water was cloudy and "different." They also had a hot tub in this area too. but all in all, I thought this was a nice area. 'The only issue was the towels were out and we had to go up to the front on two different occasions to get pool tools.
Having started with the wording of "over-rated," this is a nice property. I would definitely stay here again if passing through the area. We really didn't have any issues. But to say this is one of the nicest places in the area is a stretch. Just downgrade your expectations somewhat. I would comfortably say this is a 3-star level property that is clean and well maintained. Thus, it gets my very good rating.
- Official Description (provided by the hotel):
- Book a relaxing stay at the TownePlace Suites Chattanooga Near Hamilton Place. Our I-75 hotel has everything you need for a comfortable and productive visit. All of our hotel suites feature a fully equipped kitchen, with sleeping and working areas. Guests can spread out in our spacious suites, perfect for groups or families. Wake up every morning to a free breakfast buffet, featuring a choice of healthy and tasty options. Complimentary wireless Internet throughout the hotel makes it easy to stay connected. Stay in your normal routine, with 24-hour access to our fitness center and business center, as well as an indoor pool. Located less than 1 mile from the hotel, guests enjoy Hamilton Place Mall in Chattanooga, TN, with its premium shopping and dining choices. Our hotel is also close to the Tennessee Aquarium and Lookout Mountain, and provides easy access to I-75 and I-24. ... more less
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