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“Review of Hampton Inn Chattanooga west”

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Hampton Inn Chattanooga West/Lookout Mountain
Ranked #2 of 97 Hotels in Chattanooga
Certificate of Excellence
Murfreesboro
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Review of Hampton Inn Chattanooga west”
Reviewed 23 June 2014

Brand new facility perched on a hilltop...great view. Room was spacious, clean, and very comfortable. The complementary breakfast was great! Great staff, a great stay and a great hotel. We highly recommend this hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank lovemuffin2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at Hampton Inn Chattanooga West/Lookout Mountain, responded to this review, 30 June 2014
Dear lovemuffin2,

Thanks for the great review! I am very happy you enjoyed your stay. I hope you choose to stay with us again. Thank you for your business!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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819 reviews from our community

Traveller rating
    593
    184
    32
    4
    6
See reviews for
407
255
15
59
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
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English first
Illinois
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 June 2014 via mobile

Excellent hotel! Clean, updated, and quiet. Only 10 min from downtown and close to Lookout Mountain. Great outdoor pool with slide overlooking mountain, indoor pool, nice fitness room and really great breakfast! Would definitely stay here again!

Stayed June 2014, travelled with family
Helpful?
Thank Cindy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at Hampton Inn Chattanooga West/Lookout Mountain, responded to this review, 30 June 2014
Dear Cindy T,

Thank you very much for the review! I am pleased that you enjoyed your stay and the hotel's amenities. We strive to have everyone happy. I hope you choose to stay with us again. I appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma
Level Contributor
135 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 17 June 2014

This hotel was situated on a hill and was surrounded by mountains. It was an amazing view. The pool was awesome with slides and fun things for kids to play on. Breakfast was abundant. You could sit in the breakfast area or an outside area with a small fireplace. Rooms were immaculate; beds heavenly. So, why don't I give it a rating of 5? Two reasons: the water pressure was very low so a shower would take a while. Also, no exhaust fan in the bathroom. That's it! If I could I would give it a 4.5. If I'm ever in Chattanooga, this is definitely where I'm staying!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank threepowells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at Hampton Inn Chattanooga West/Lookout Mountain, responded to this review, 18 June 2014
Dear threepowells,

Thank you very much for the review! I am so glad that you enjoyed your stay with us. I am so sorry that you had some concerns that kept us from earning that 5th star. The fans in the room are always on. They are virtually silent and much more effective than the old switch fans. I apologize about the water pressure. That certainly isn't the norm. I will pass this along to my Engineer so we can check the logs from the dates of your stay to ensure that this is not an issue. I hope you choose to stay with us again. Thank you for your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairhope, United States
1 review
Reviewed 17 June 2014

Great place to stay if you have children. There is an outside pool with a slide and mushroom style sprayer as well as an inside pool. The scenery is beautiful if you get a room with the mountain view. The location is excellent if you are going to Lookout mountain.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Virgil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at Hampton Inn Chattanooga West/Lookout Mountain, responded to this review, 18 June 2014
Dear Virgil D,

Thank you so much for the review! I am pleased that you enjoyed your stay with us. We are fortunate to have such a great outdoor area for Guests to enjoy, and the views from the pool are awesome. I hope you choose to stay with us again. Thank you for your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Flower Mound, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 June 2014

We stopped here after a long car ride and found relaxation galore! The hotel is one of the cleanest I have stayed in on the road. The kids LOVED the waterslide, as did mommy :-) The families there were also very nice. The manager on duty was professional and friendly.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rebecca a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at Hampton Inn Chattanooga West/Lookout Mountain, responded to this review, 18 June 2014
Dear rebecca a,

Thank you very much for your review! I am very pleased that you enjoy your stay. Yes, the outdoor pool is GREAT for unwiding after a long drive. I hope you you choose to stay with us again. Thank you for your business!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodworth, Louisiana
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 June 2014

It was easy and quick to get to all of the attractions in the area.
The staff was very friendly and helpful.
The room was very nice and a good size.
I would however stay at one of the hotels in the downtown area next time just because of the proximity to the river and restaurants.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SAM387
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at Hampton Inn Chattanooga West/Lookout Mountain, responded to this review, 12 June 2014
Dear SAM387,

Thank you for your review. I am happy you enjoyed your stay. I am sorry that not being downtown cost us a 5th star from you. We are significantly lower priced than the downtown. Additionally, there are no daily parking fees here, yet downtown is conveniently 4.5 miles away. Downtown definitely does not have our amazing views! I hope you change your mind and stay with us again. I appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 June 2014 via mobile

This is a first rate hotel - exceeds what I have come to expect from Hampton Inns. Check in was quick, yet full of information. All of our tourist questions were answered completely. Great restaurant suggestion and helpful local knowledge. Great location. Breakfast was quite good. Manager was so personable.

Stayed June 2014, travelled with family
Helpful?
1 Thank gkadoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at Hampton Inn Chattanooga West/Lookout Mountain, responded to this review, 10 June 2014
Dear gkadoo,

We appreciate the great review! I am pleased that you enjoyed the staff and hotel. I hope that you choose to stay with us again when in the area. Thank you for your business!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Chattanooga West/Lookout Mountain

Property: Hampton Inn Chattanooga West/Lookout Mountain
Address: 74 Starview Ln, Chattanooga, TN 37419-1923
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #2 of 97 Hotels in Chattanooga
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Chattanooga West/Lookout Mountain 2.5*
Number of rooms: 94
Reservation Options:
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