we have experienced better services in other HGI's. this was not one of them. card key doesn't work properly in the pool. the pool floor was all wet which could not come from splashing the water from the pool. my husband says it wasn't drained well when they cleaned it. the bathroom in the pool was horrible. the menu button on the tv remote in our room did not work for our entire stay. they said atechnician had to go to the room to fix it. My husband was wary of sending somebody up in the room specially when we are out. the bathroom int he room did not have proper vent. the room was not perbly cleaned when we go there. there was trash behind the stand lamp and side table which the cleaning person failed to remove. there was also an issue with the breakfast vouchers when they failed to give them to us during check-in. breakfast was not as good compared to other HGI's.
However, one thing good about the hotel was the bed.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Chattanooga/Hamilton Place hotel is conveniently located off of Interstate 75 at exit 5. Nestled perfectly between the Downtown Chattanooga attractions and the Chattanooga Metropolitan Airport, the Hilton Garden Inn Chattanooga Hamilton Place is ready to help you relax and enjoy your vacation or corporate venture. Hamilton Place Mall, Tennessee's largest shopping experience, is only a few blocks away and is surrounded by over 100 restaurants. The Hilton Garden Inn Chattanooga Hamilton Place hotel is centrally located to several corporations and is the perfect home away from home during your business travel needs. ... more less
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- Also Known As:
- Hilton Garden Inn Chattanooga / Hamilton Place Hotel Chattanooga
- Hilton Garden Chattanooga
- Hilton Chattanooga
- Chattanooga Hilton