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“Wonderful stay at Embassy Suites”

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Embassy Suites by Hilton Chattanooga/Hamilton Place
Ranked #3 of 96 Hotels in Chattanooga
Certificate of Excellence
Crossville, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful stay at Embassy Suites”
5 of 5 bubbles Reviewed 18 November 2013

Went for Convention but all the downtown hotels were sold out so we stayed here. Loved it! Hotel is only four months old & looks it. Clean, neat, w/well-appointed, spacious rooms, and comfy beds. Good

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paul_mezick, General Manager at Embassy Suites by Hilton Chattanooga/Hamilton Place, responded to this review, 22 November 2013
Thanks for choosing us here at the Embassy Suites Chattanooga - Hamilton Place as your alternative lodging choice - I am please you enjoyed your visit. As you discovered, we are a short drive to downtown Chattannooga. I hope you will have the chance to return and stay with us again when it is for pleasure. Thanks for your business!
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1,371 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
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English first
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 16 November 2013 via mobile

My husband and I stayed here for business, and there is a reason why this hotel is number 1 in Chattanooga. Customer service, customer service, customer service!!! Every staff member offers to serve you and does so smiling! The piece of equipment I was using in the fitness center( which in and of itself was amazing!) was having "a moment." When I reported this to the front desk, two friendly maintenance men were helping me within five minutes. The rooms are nicely furnished and the beds are comfy. Manager's reception and breakfast were high quality. We have been Hilton Honors members for years and this hotel is yet another example of why we keep staying at Hilton properties.

Stayed November 2013, travelled on business
Helpful?
Thank Jon Denise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paul_mezick, General Manager at Embassy Suites by Hilton Chattanooga/Hamilton Place, responded to this review, 18 November 2013
I am honored by your feedback about your recent visit with us here at the Embassy Suites Chattanooga - Hamilton Place in Chattanooga, TN - thank you so much for taking the time to share your thoughts. I am especially grateful for your feedback about our staff as this means more to us than just about anything else - although needless to say I am also glad you enjoyed our services and facilities! Allow me to also recognize and thank you for your obvious loyalty to Hilton - I hope we will continue to merit your trust and confidence in the future. Thank you for your business and I hope we see you again very soon!
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Albertville, Alabama, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 November 2013

The one and only place to stay. Excellent staff , Leslie helped us get right in our King Suite with no hassles at all. Top of the line everything!!!! Dont settle for less than the best. Best place and best price !!!!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Enn1s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paul_mezick, General Manager at Embassy Suites by Hilton Chattanooga/Hamilton Place, responded to this review, 18 November 2013
I am very grateful to and thank you for your most kind comments about your recent visit with us here at the Embassy Suites Chattanooga - Hamilton Place in Chattanooga, TN. I am very pleased that we exceeded your expectations. Thanks, especially, for your recognition of Leslie at our Front Desk - rest assured I will share your comment with her. Thank you for staying with us and please consider us again if you return back this way.
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Atlanta, Georgia
Level Contributor
130 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 15 November 2013 via mobile

Very nice hotel. Terrific breakfast selection and the omelets were great. Enjoyed the complimentary beverages each evening, but patrons need to remember to tip the bartender. Will stay again when in Chattanooga.

Stayed November 2013, travelled as a couple
Helpful?
Thank ps308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paul_mezick, General Manager at Embassy Suites by Hilton Chattanooga/Hamilton Place, responded to this review, 18 November 2013
Thanks for staying with us here at the Embassy Suites Chattanooga - Hamilton Place in Chattanooga, TN - I am glad you were pleased with your experience. Thanks for the kudos about our Cooked-to-Order Breakfast and Evening Reception - hope you return real soon. Thank you for your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, Mississippi
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 November 2013

Loved the place, will return again when in area. Hotel staff are excellent and what a great location. Going forward we will plan all our vacation stays in Chattanooga at this Hotel, The value for what you get would be hard pressed to beat, Great breakfast and you can't go wrong with evening social, Thanks!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Earl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paul_mezick, General Manager at Embassy Suites by Hilton Chattanooga/Hamilton Place, responded to this review, 15 November 2013
Thank you for choosing to stay with us here at the Embassy Suites Chattanooga - Hamilton Place in Chattanooga, TN, during your recent vacation and for the very kind feedback. I am so pleased you felt we were a good location and value for you and happy you enjoyed our Cooked-to-Order Breakfast and Evening Reception. I know how many choices you had when the time came to decide where to stay and we are honored you selected us. I hope it will not be too long before you have the chance to return - thank you for your business!
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Richmond, TX
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 November 2013 via mobile

Booked last minute reservation at this new location and it did not disappoint! Great amenities and friendly staff. Easy access to highways. Restaurants close by. Will definitely book here again next visit.

Stayed October 2013, travelled with family
Helpful?
Thank smittygirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paul_mezick, General Manager at Embassy Suites by Hilton Chattanooga/Hamilton Place, responded to this review, 13 November 2013
Thank you so much for choosing to stay with us here at the Embassy Suites Chattanooga - Hamilton Place in Chattanooga, TN. I know how many lodging choices you had when it came time to make your last-minute decision and we are honored that you selected us. I am happy you were pleased! We look forward to your return visit - thank you for your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, Alabama
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 November 2013

This hotel was great! We stayed here for the weekend and it was a great trip. There was free breakfast every morning and in the evening there were free drinks and appetizers. It was close to downtown and all of the other attractions and we were glad that we stayed here instead of downtown. The beds were soft and easy to sleep in. Our room had a refrigerator and a microwave. The shower was the nicest that we have had and we have spent more money at other hotels and haven't had as nice of a room as this. We also had free wifi. Our floor was also very quiet.We are making this our Chattanooga Hotel.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valleygirl_35228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paul_mezick, General Manager at Embassy Suites by Hilton Chattanooga/Hamilton Place, responded to this review, 13 November 2013
I am so pleased you enjoyed your recent weekend visit with us here at the Embassy Suites Chattanooga - Hamilton Place in Chattanooga, TN. Thank you for your extremely kind feedback and recognition of all we have to offer. Did you have a chance to experience a meal in Ruth's Chris Steak House, located right here in the Hotel? Best USDA Prime Beef in the City. I hope you will have the opportunity to return soon as it will be our pleasure to welcome you back. Thank you for your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Chattanooga/Hamilton Place

Property: Embassy Suites by Hilton Chattanooga/Hamilton Place
Address: 2321 Lifestyle Way, Chattanooga, TN 37421-2291
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 96 Hotels in Chattanooga
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Chattanooga/Hamilton Place 3.5*
Number of rooms: 203
Official Description (provided by the hotel):
Enjoy a unique blend of luxury accommodation and southern hospitality at the all-suite, full service Embassy Suites Chattanooga / Hamilton Place hotel. Set in the Waterside Lifestyle Center, directly across from Hamilton Place Mall, the hotel is only minutes away from Enterprise South Industrial Park and only 4 miles from Chattanooga Metropolitan Airport. Enjoy easy access to many local attractions including Lookout Mountain and downtown Chattanooga.Relax in the atrium, surrounded by spacious suites, each with modern amenities including WiFi, a spacious work surface, microwave, refrigerator and two HDTVs. Enjoy a complimentary cooked-to-order breakfast and dine in Chattanooga’s first and only Ruth’s Chris Steak House restaurant. A sundry market is also available, offering snacks and travel essentials. ... more   less 
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