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Embassy Suites by Hilton Chattanooga Hamilton Place
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Reviews (1,605)
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All reviewsruth's chrisevening receptionmellow mushroommade to order omeletsgreat hotelroom suitehamilton placecomplimentary breakfastshopping and restaurantsbeautiful lobbybreakfast was excellentliving areaexcellent stayindoor poolspring breakfitness centerstaff was friendly
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1,152 - 1,157 of 1,605 reviews
Reviewed 8 August 2014 via mobile

Ok, it's a new hotel and most new hotels look nice and clean. But finally an Embassy Suite that does not look moldy! The foyer is wide open, the breakfast inviting, a nice bar, great restaurant. I had a king suite and while smaller than in older style ES' this is still very large and nicely decorated. Very comfy bed and a nice shower. A real shower! Not a bathtub with a shower head. Just don't understand why the control where they are?

Stayed: August 2014
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paul_mezick, General Manager at Embassy Suites by Hilton Chattanooga Hamilton Place, responded to this reviewResponded 11 August 2014

Thank you both for your review and for returning to stay with us again - we truly appreciate your business. I am glad you are pleased with the Embassy Suites "Design Option III", of which we are one; definitely a different look and feel from the more traditional properties with which you are obviously familiar. We look forward to seeing you again soon!

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Reviewed 8 August 2014

We prefer a two room suite when traveling with our Grandson. This hotel was perfect for our needs. The hotel is early new, beautifully decorated, in the heart of Hamilton Place with great shopping and restaurants galore! Embassy Suites has a great, cooked to order, breakfast that simply can't be beat! This seven story hotel is large, and yet warm and comfortable. Excellent staff and service is an added treat!

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paul_mezick, General Manager at Embassy Suites by Hilton Chattanooga Hamilton Place, responded to this reviewResponded 11 August 2014

I am so glad to know you and your grandson enjoyed your recent visit with us here at the Embassy Suites Chattanooga - Hamilton Place and that you found us to be a good laocation for you. Did your grandson have a chance to use our indoor pool? Thanks, too, for letting me know that you felt our staff took good care of you all - this means the most. I hope we will have the chance to be of service to you again in the future - thanks for staying with us!

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Reviewed 8 August 2014

The hotel and staff were great. Hotel's every area clean. Great complimentary breakfast. From beginning to the end great stay! The staff super nice and very helpful. The omlet chef did a wonderful job. Really liked the Ruth Chris Steak Restaurant. Room service food delicious. The evening cocktail hour super nice, not just a drink and a pretzel.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Angela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paul_mezick, General Manager at Embassy Suites by Hilton Chattanooga Hamilton Place, responded to this reviewResponded 11 August 2014

So glad you enjoyed your recent visit with us here at the Embassy Suites Chattanooga - Hamilton Place; thanks for taking the time to share your comments. I especially appreciate and thank you for your kind feedback about Ruth's Chris Steak House - be assured that I will share your review with the team there. I hope you will stay with us again next time you travel down from Nashville - thanks for your business!

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Reviewed 6 August 2014

We thought this hotel was a great value for the rate. The hotel staff was friendly and helpful. The hotel was clean and modern. Our room was clean and comfortable (except for teh living area sofa). The happy hour and complimentary breakfast were well appointed and friendly. We would definitely stay there again.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank petewoody48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paul_mezick, General Manager at Embassy Suites by Hilton Chattanooga Hamilton Place, responded to this reviewResponded 7 August 2014

Thank you for your kind feedback regarding your recent visit with us here at the Embassy Suites Chattanooga - Hamilton Place; I am glad you and your family enjoyed yourselves and had the chance to experience our offerings. Please think of us again if you travel back to Chattanooga- thank you for your business!

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Reviewed 5 August 2014

We are a family of 5 and it can be challenging to find a hotel where we can sleep comfortably. This hotel had two Queen beds and a sleeper sofa. My husband and teenage son are over six ft tall and this room had lots of space to move around. The refrigerator in our room was not cold and we called the front desk to see if there was a knob we needed to turn or something. Ends up it was on the fritz. They gave us a $20 credit on the room without us asking. Thought that was great. Breakfast was amazing and had BACON as well as sausage and eggs made to order (and more). Delicious watermelon and cantaloupe. I wish we had had more time to spend at the hotel but we were passing through on our way to Memphis. The beds were super comfortable and I had to leave mine way too early.teenage son says the sleeper sofa was very comfortable. Of course he loved having his own space with his own tv.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank agehamil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paul_mezick, General Manager at Embassy Suites by Hilton Chattanooga Hamilton Place, responded to this reviewResponded 7 August 2014

Thank you for taking the time to share your thoughts regarding your recent visit with us here at the Embassy Suites Chattanooga - Hamilton Place; I am so glad you and your family were pleased with your experience. Two-Room Suites are just one of the "Pillars" at Embassy, along with our free Made-to-Order Breakfast; did you have a chance to experience our complimentary Evening Reception? My apologies about the fridge but I am glad you were satisfied with our resolution. I realize your visit was short and I hope you will return for a longer one when your travels bring you back our way. Thank you for your business!

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