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“BEST VALUE AND SERVICE”

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Best Western Heritage Inn
Ranked #24 of 97 Hotels in Chattanooga
Level Contributor
3 reviews
3 hotel reviews
“BEST VALUE AND SERVICE”
Reviewed 21 July 2014

Extremely Clean and Professional. Our family stayed here for a family member's funeral. We were TOTALLY PLEASED! The value we recieved was excellent, the rooms were well decorated and the beds were very comfortable. Would never hesitate to use this hotel again, and guarantee you will not be disappointed. The 24 hour Diner is also a real plus with excellent food and service...and homemade deserts!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 519rickt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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648 reviews from our community

Traveller rating
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    97
    39
    49
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265
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Saint Marys, United States
1 review
Reviewed 21 July 2014

My family including, four Kids and two Adults enjoyed sufficient comfortable sleeping in a clean room with no odors (we had a single room that accommodated 3 double beds, a rare find in our experience; which I believe this hotel only had 2 or 3 of these rooms). The Pool was clean and the kids had a great time. It didn't have the best views of the mountains but you could see them some from the hotel. I would with out question recommend this hotel to my friends and family.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casselberry, United States
Level Contributor
5 reviews
4 hotel reviews
Reviewed 18 July 2014

Stayed for 3 nights in the 3-bed room and the extra space and beds was great; an end unit which was quiet. Room was clean as was the bathroom; beds were very comfortable. Had covered walk-ways to the office, pool and restaurant on-site (City Cafe' was awesome and had wonderful desserts). Pool was wonderful with patio furniture well maintained. Would definitely stay here again and had easy access to/from I-75.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
1 review
Reviewed 16 July 2014

Room was clean , staff was courteous ,Rates was a little High AND TAXES WAS UNBELIEAVABLE.If your going to stay here I would suggest getting a room on the back side of the Hotel away from the road alot of noise from the traffic.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morristown, Tennessee
1 review
Reviewed 16 July 2014

Always a very helpful friendly staff! Great restaurant, and rooms have always been clean. The location is handy to most of Chattanooga. Overall a good value, and Best Western has a great rewards program

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank tbinchrist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Orleans, Louisiana
Level Contributor
169 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 15 July 2014

This is an older style facility, with convenient parking outside the ground floor rooms which makes unloading and loading much easier. The room was recently renovated with a granite counter top and shower enclosure, new furniture and bedding, and a sofa bed in place of the previous small table and 2 chairs. The result is a room with more open floor space, and the sofa bed would be convenient if travelling with children. This hotel is definitely a bargain considering the room rate. The only negative, and a relatively minor point, was that the towels were rather thin.

  • Stayed May 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank CFH_NOLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Batavia, Illinois
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2014

Upon first sight, I was a little nervous, but the inside is definitely nicer than the outside. Lobby is very nice and the room had been updated recently. The room was clean and comfortable, but noisy due to parking being so close to rooms and located on the corner of a busy intersection. While indicated on the website, slightly disappointed that for a Best Western no breakfast was included in the room rate, which was a little high.

Room Tip: Ask for a room on the back side as the front side is right at the street.
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank kariefriedman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Heritage Inn

Property: Best Western Heritage Inn
Address: 7641 Lee Hwy, Chattanooga, TN 37421-1027
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Chattanooga
#21 Business Hotel in Chattanooga
#26 Family Hotel in Chattanooga
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Heritage Inn 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to the Best Western Heritage Inn Chattanooga! Stay at this charming Chattanooga, Tennessee hotel is close to a variety of local attractions including the Bessie Smith Hall, Engel Stadium, Southern Bell Riverboat and Warehouse Row.The Best Western Heritage Inn, is focused on making your stay the best by offering a wide variety of services and amenities. Amenities at our Hotel in Chattanooga TN include an outdoor pool, some business services and meeting space to accommodate up to 150 people. The City Café, located on the hotel premises, offers a variety of dining options and is open 24 hours a day. ... more   less 
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Also Known As:
Best Western Heritage Hotel Chattanooga
Best Western Chattanooga
Chattanooga Best Western

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