Buying a special off of Groupon (which we have done before) can be a bit of a gamble, but this is a sure bet. Built in the 1800's you should have a certain level of expectations. The water flow is slower, there isn't an elevator, there are small things here and there that need repair BUT that is part of the charm this place brings. We arrived really late due to traveling right after work and living out of state. The owner graciously let us in and greeted us with a warm hearted smile and was eager to please. From the start you could tell he loved welcoming guest into his beautiful home. We were traveling with another couple and he offered a more typical breakfast for us men when we inquired about the mornings breakfast. They did the same thing the next morning. Our wives loved their breakfast and the men did as well. If you don't care for what they are offering they are MORE than willing to accommodate a realistic request. The servers are so friendly and you can tell they really want to do a good job and ensure everyone is taken care of. There is true talent back in the kitchen. In the morning everyone is all smiles and asking questions to ensure you are comfortable and happy. Rooms have extra pillows and blankets, and the actual bedding and beds were SOOOO comfortable. Both us and the couple we travelled with agreed that we normally don't sleep well away from home but both of us seemed to sleep very well. Which explained our late breakfast request each morning. The rooms even have fans for those of us that enjoy noise while we sleep. The small things also should be noted. Like the robs in your room. Or turn down chocolate they leave on your pillow. The bottle of wine still on ice when we arrived. While it was part of the deal we know they had to go back and add ice because of our late arrival. The fresh fruit or nice treats down stairs available to you. A fridge with waters or soda for the taking, or how about the owner noticing it got a little warm in our room on the 3rd floor and getting on to us (sweet as could be) for not telling her so she could make sure we are comfortable. We were out all day so we didn't even notice! Small things add up and we certainly noticed. I have read a number of the reviews. Most were similar to mine. For the few that had small complaints here and there, I feel after personally staying most could of be avoided. One complained about the food. The options on both days were rather "fancy" and I could see how it might not be for everyone. We simply asked if a more normal option is available and the owner quickly said not a problem. I also read a review about fees and it being a surprise. I am certain simple reading skills could of avoided this. It was clearly written out in the Groupon/Living Social and was also clearly listed in the confirmation email sent after reserving the room. Also, no one can control taxes so complaining about that is just silly. The owners do everything in their power to please and if your request is reasonable I can assure you they will do everything they can to accommodate.
- Also Known As:
- Mayor`s Mansion Hotel Chattanooga
- Mayors Mansion Inn Chattanooga