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DoubleTree by Hilton Hotel Chattanooga Downtown
Ranked #6 of 96 Hotels in Chattanooga
Certificate of Excellence
GreenLeadersSilver level
Reviewed 23 April 2013

I recently stayed at the Doubletree during a conference. Everything was wonderful. The staff was very accommodating and friendly. The meeting rooms and guest rooms were very clean. The location is great. I will definitely stay here again.

  • Stayed: April 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Tina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 26 April 2013

Tina, thank you so much for your great comments! We are so glad you stayed with us during your conference. We look forward to having you again in the future.

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1,055 - 1,061 of 1,306 reviews

Reviewed 16 April 2013

Overall, this is a great place to stay in Chattanooga. The hotel is clean, comfortable, and conveniently located downtown. The only two complaints I have are that parking is limited and staff forgot to give us some famous double tree cookies. :-(

  • Stayed: April 2013, travelled as a couple
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Thank coconino1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 23 April 2013

First, let me apologize that you were not offered one of our delicious cookies! I have relayed that to our front office associates. Thank you for staying with us and giving us such nice comments! We hope you will stay with us again!

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Reviewed 8 April 2013

There are most probably a few choices in Chattanooga downtown, but its the second time I stayed there and the standard is definitly high.
The costumer is really important for the staff. They are prepared to respond to any request and demands. This is there job you might say, but then why isn't like that everywhere???
The parking is big and near.

Tip: the friendly front desk staff will be glad to provide you a couple of welcome cupons to taste most of the real nice restaurants which you can visit just walking.

Room Tip: Prefer the high level rooms. The lower ones can be noiser specially in hot days. Just forget the di...
See more room tips
  • Stayed: March 2013, travelled on business
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Thank Monteirohouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 10 April 2013

Thank you for your kind feedback. We are so glad you chose to stay with us here at the DoubleTree by Hilton, Chattanooga-Downtown for a second time. It is always rewarding to know that our guests return to us due to our great services, amenities, and team members. We hope to see you many more times in the future.

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Reviewed 8 April 2013

When I checked in the associate at the front desk was very pleasant. BUT I had reserved a room with two double beds and was put in a room with a king. I explained this and she said they had no more rooms available with 2 dbls. Luckily it was my daughter and myself so, no biggie. At first glance the room was a bit dingy, smears on the mirror, dental floss by the trash can, popsicle stick on the window ledge. whatever. but as the trip wore on...yikes. The Tv didn't work and when I called "0" no one answered. I tried the "care line" and again no one answered. I went downstairs and the check in line was around the corner, with only one person to check in. Tried calling again an hour later- same deal- no one answered. I paid for parking and guess what? no spaces available. I will say that it was a perfect location. But I paid way too much for a hotel that gave little in return. Someone may want to tell the employees that were hanging out on the 2nd floor, that there banter could be heard very clearly in the computer room. It took FOREVER to get breakfast in the "ELEVEN" restaurant, because I dared to order from the menu rather than getting the breakfast bar.

  • Stayed: April 2013, travelled with family
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1  Thank llcultjam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 10 April 2013

Thank you for your candid review of your recent stay at the DoubleTree by Hilton, Chattanooga-Downtown. We are very sorry that the guestroom was not what you had originally reserved as well as the other disappointments you experienced throughout your stay. We take this very seriously and have shared your review with the appropriate departments. We hope you will give us a try the next time your travels bring you to Chattanooga.

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Reviewed 8 April 2013

Stayed here for a bachelor party. Great location, right downtown. Price of room as good. Looks like rooms had recently been upgraded. Comfortable beds and nice very clean. Would stay there again. Only thing I wasn't a fan of was the $8 self parking or $12 valet option. That should be included in price of room.

Stayed: April 2013, travelled with friends
Thank ReisK22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 10 April 2013

Thank you for your nice comments. We are so glad you chose to stay with us here at the DoubleTree by Hilton, Chattanooga-Downtown for the bachelor party. The next time you are in the area again please stop in to stay with us.

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Reviewed 8 April 2013

The Doubletree is located right in the middle of downtown Chattanooga. You can walk to numerous restaurants and attractions. The staff was nice, but not overly friendly. They do have a small store in the lobby that is perfect for picking up drinks and snacks.
The room finishes have been updated, but dirty grout in the bathroom showed the hotel's age. Also, the rooms are not soundproofed very well. We heard lots of hallway noise throughout the night.
The restaurant opens for breakfast at 6am. My husband and I arrived just after 6 and no one was working. We waiting for around 10 minutes before a kitchen employee (not a server or hostess) told us to sit anywhere while he found a server.

  • Stayed: April 2013, travelled as a couple
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1  Thank JChaff12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 10 April 2013

Thank you for your feedback about your recent stay with us at the DoubleTree by Hilton, Chattanooga-Downtown. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. We're also very sorry you encountered an unacceptable level of service in the restaurant. Your feedback has been shared with the appropriate departments in order to resolve the issues. If you travel again to our area, we hope we have the opportunity to show you our improvements.

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Reviewed 8 April 2013

My husband and I won a weekend for two in Chattanooga. We were sent a certificate for two nights in the Double Tree. The hotel was very nice and the staff was very friendly and helpful. The cookies were delicious!!!

  • Stayed: March 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Angela J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 11 April 2013

Thank you for your awesome review and congratulations on winning such a great trip. We are glad that you were so pleased with your stay. Please stay with us again the next time you are in Chattanooga.

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Additional Information about DoubleTree by Hilton Hotel Chattanooga Downtown

Address: 407 Chestnut Street, Chattanooga, TN 37402
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Chattanooga
#8 Business Hotel in Chattanooga
#11 Romantic Hotel in Chattanooga
#12 Family Hotel in Chattanooga
Price Range: £111 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Chattanooga Downtown 3.5*
Number of rooms: 186
Official Description (provided by the hotel):
The Doubletree Hotel Chattanooga, located just off of I-27, offers full-service, upscale accommodations in the heart of downtown Chattanooga within blocks of the Tennessee River and Riverfront attractions, the Tennessee Aquarium, IMAX-3D Theater, UT Chattanooga, museums, restaurants, shops, and the Convention & Trade Center. Our modern hotel is only 20 minutes west of Chattanooga Municipal Airport (CHA) and is convenient to the nearby downtown shuttle. ... more   less 
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Also Known As:
Doubletree Chattanooga
Clarion Chattanooga
Chattanooga Clarion

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