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“Comfortable & Courteous”

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DoubleTree by Hilton Hotel Chattanooga Downtown
Ranked #6 of 96 Hotels in Chattanooga
Certificate of Excellence
GreenLeadersSilver level
Reviewed 25 November 2013

We stayed for two nights and our service was spectacular. They were very attentive to our needs, helped us find locations to eat in town, suggested places to go and even not to go. Even gave us coupons for attractions and restaurants. The hotel sits right in the heart of downtown, so it is easy to leave your car and walk around. The staff was attentive to give us free waters and cookies when asked. The hotel has an outdoor pool (which we didn't partake), but we did sit outside by the fire at night. The restaurant inside was pretty good - had both a breakfast buffet and dinner there one night.

We stayed in a suite on the top floor, so it overlooks the city, but you're not close enough to the river to overlook that. The room was nice and clean. The couch was very comfortable and the bed was pretty good as well. There was a jetted tub and separate shower with glass doors. There was a mini fridge and microwave, ironing board, real hair dryer (not bound to a wall)... complimentary shampoo, conditioner, make up remover wipe... some things sound pretty standard but surprisingly you don't always find everything in all hotels. I can't say much about the value because we got a government/military rate - and for that it is entirely worth it!

  • Stayed: November 2013, travelled as a couple
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Thank sparklinlight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 3 December 2013

Thank you for your kind review of your recent stay here at DoubleTree by Hilton, Chattanooga-Downtown. We are pleased to hear you were happy with your stay, our friendly associates, great amenities, location, and our outdoor fireplace. We do hope you will stay with us again very soon!

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896 - 902 of 1,244 reviews

Reviewed 21 November 2013

Physical plant and location very good. Downtown Chattanooga restaurants are conveniently located to hotel. Housekeeping management needs to work much harder. Lack of cleanliness in bedding, especially when called to attention of the hotel, is inexcusable.

Room Tip: Toilet required manual water refills with trash can to work due to lack of sufficient water refill...
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  • Stayed: November 2013, travelled as a couple
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Thank Bart250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 25 November 2013

Thank you for your feedback and for choosing the DoubleTree by Hilton, Chattanooga-Downtown. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping associates so this situation doesn't happen again. We hope that if your travels bring you back to Chattanooga, you'll consider staying with us again.

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Reviewed 18 November 2013

We checked in late at night as we were in town for a concert. We went straight to the room. The bed was very comfy. Very nice shower all glass door and tile. View of downtown Chattanooga out window. Brief but nice stay.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 22 November 2013

Thank you for choosing the DoubleTree by Hilton, Chattanooga-Downtown. We are happy to hear you enjoyed your stay with us and our many great amenities. We hope to see you again very soon!

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Reviewed 18 November 2013

The hotel looked great and the staff bent over backwards to make my stay go well. Everyone was friendly and knowledgeable. The breakfast was always fresh and the restaurant had a nice selection of great tasting food for dinner.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Tim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 22 November 2013

Thank you for your review of your recent stay at the DoubleTree by Hilton, Chattanooga-Downtown. We are glad that our friendly associates made your stay more comfortable and you enjoyed our amenities. We hope to see you again in the future!

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Reviewed 16 November 2013

I could have stayed at a hotel for half the price and gotten a free breakfast! The beds and shower were very nice, but I just couldn't get past the price. The food was mediocre and overpriced in the restaurant.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Brent J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 19 November 2013

We appreciate your review of your recent stay at the DoubleTree by Hilton, Chattanooga-Downtown. We work hard to personalize each guest's experience while trying to keep costs affordable. Your satisfaction is important to us, and we work hard to make sure all our guests have a rewarding experience at our hotel. We are happy you were pleased with our amenities. and do hope you will stay with us in the future.

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Reviewed 15 November 2013

The Doubletree was very nice! The entire place was updated, fashionable, clean! Loved the super, super clean room and bathroom in lobby. Everyone from the front desk to housekeeping were friendly, and helpful. The walk in shower in my room was a very welcome surprise, since I never ever use the tub in hotels. The location was perfect, my co-workers and I walked to lunch and dinner places each day. The breakfast at Eleven, the hotel restaurant was excellent. The only downside was the slow elevators! I was on the 4th floor, so I used the stairwell. A very minor issue. I wished I could have eaten the cookie that was offered...not in my diet, but the thought was nice!

  • Stayed: November 2013, travelled on business
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Thank Tam4him
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 19 November 2013

Thank you for taking a moment to share your experience at the DoubleTree by Hilton, Chattanooga-Downtown. I'm happy to hear that our clean rooms/bathrooms and friendly associates made your stay more comfortable. We look forward to seeing you the next time you travel to our area.

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Reviewed 14 November 2013

Everyone is wonderful from valet, front desk, cleaning crew. Rare that you do not find one grumpy employee. The rooms were clean and quiet. The meeting facilities was impeccable. The location is walking distance of all the sites and great restaurants.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Steakjustice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 19 November 2013

Thank you for your nice comments about our great associates, amenities and services. We are happy you enjoyed your stay here at the DoubleTree by Hilton, Chattanooga-Downtown. We do hope you will visit with us again very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Chattanooga Downtown

Address: 407 Chestnut Street, Chattanooga, TN 37402
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Chattanooga
#8 Business Hotel in Chattanooga
#11 Romantic Hotel in Chattanooga
#13 Family Hotel in Chattanooga
Price Range: £112 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Chattanooga Downtown 3.5*
Number of rooms: 186
Official Description (provided by the hotel):
The Doubletree Hotel Chattanooga, located just off of I-27, offers full-service, upscale accommodations in the heart of downtown Chattanooga within blocks of the Tennessee River and Riverfront attractions, the Tennessee Aquarium, IMAX-3D Theater, UT Chattanooga, museums, restaurants, shops, and the Convention & Trade Center. Our modern hotel is only 20 minutes west of Chattanooga Municipal Airport (CHA) and is convenient to the nearby downtown shuttle. ... more   less 
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Also Known As:
Doubletree Chattanooga
Clarion Chattanooga
Chattanooga Clarion

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