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DoubleTree by Hilton Hotel Chattanooga Downtown
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Reviews (1,318)
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790
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All reviewsdouble treewarm cookiesfront deskwithin walking distancegreat hotelself parkbusiness tripbreakfast buffetvalet parkingchildren's museumrooms were very cleanstaff was very friendlytennessee aquariumwould stay here againfire pitbed was comfortableparking lot
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972 - 977 of 1,319 reviews
Reviewed 21 November 2013

Physical plant and location very good. Downtown Chattanooga restaurants are conveniently located to hotel. Housekeeping management needs to work much harder. Lack of cleanliness in bedding, especially when called to attention of the hotel, is inexcusable.

Room Tip: Toilet required manual water refills with trash can to work due to lack of sufficient water refill. Comforter had stains. Requested toilet be fixed (and it was) and requested comforter be changed (it was not, it was just turned over on the bed).
  • Stayed: November 2013, travelled as a couple
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Thank Bart250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 25 November 2013

Thank you for your feedback and for choosing the DoubleTree by Hilton, Chattanooga-Downtown. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping associates so this situation doesn't happen again. We hope that if your travels bring you back to Chattanooga, you'll consider staying with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

We checked in late at night as we were in town for a concert. We went straight to the room. The bed was very comfy. Very nice shower all glass door and tile. View of downtown Chattanooga out window. Brief but nice stay.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 22 November 2013

Thank you for choosing the DoubleTree by Hilton, Chattanooga-Downtown. We are happy to hear you enjoyed your stay with us and our many great amenities. We hope to see you again very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

The hotel looked great and the staff bent over backwards to make my stay go well. Everyone was friendly and knowledgeable. The breakfast was always fresh and the restaurant had a nice selection of great tasting food for dinner.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Tim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 22 November 2013

Thank you for your review of your recent stay at the DoubleTree by Hilton, Chattanooga-Downtown. We are glad that our friendly associates made your stay more comfortable and you enjoyed our amenities. We hope to see you again in the future!

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Reviewed 16 November 2013

I could have stayed at a hotel for half the price and gotten a free breakfast! The beds and shower were very nice, but I just couldn't get past the price. The food was mediocre and overpriced in the restaurant.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Brent J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 19 November 2013

We appreciate your review of your recent stay at the DoubleTree by Hilton, Chattanooga-Downtown. We work hard to personalize each guest's experience while trying to keep costs affordable. Your satisfaction is important to us, and we work hard to make sure all our guests have a rewarding experience at our hotel. We are happy you were pleased with our amenities. and do hope you will stay with us in the future.

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Reviewed 15 November 2013

The Doubletree was very nice! The entire place was updated, fashionable, clean! Loved the super, super clean room and bathroom in lobby. Everyone from the front desk to housekeeping were friendly, and helpful. The walk in shower in my room was a very welcome surprise, since I never ever use the tub in hotels. The location was perfect, my co-workers and I walked to lunch and dinner places each day. The breakfast at Eleven, the hotel restaurant was excellent. The only downside was the slow elevators! I was on the 4th floor, so I used the stairwell. A very minor issue. I wished I could have eaten the cookie that was offered...not in my diet, but the thought was nice!

  • Stayed: November 2013, travelled on business
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Thank Tam4him
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded 19 November 2013

Thank you for taking a moment to share your experience at the DoubleTree by Hilton, Chattanooga-Downtown. I'm happy to hear that our clean rooms/bathrooms and friendly associates made your stay more comfortable. We look forward to seeing you the next time you travel to our area.

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