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“Great Family Trip”

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Chattanooga Choo Choo
Ranked #37 of 96 Hotels in Chattanooga
Reviewed 30 May 2013

The Choo Choo Hotel is an excellent location to enjoy the many opportunities on site and is a great vantage point to explore the interesting city of Chattanooga.
Our accomodations were very spacious and comfortable, an easy walk to the Garden Restaurant, which is always enjoyable. Dinner at the Station House Restaurant was a unique experience with the live music and the meal was super.
The walk through the garden area and impressive lobby after dinner capped of a very relaxing evening.
A masterful job of mixing the old and the new throughout the property.

  • Stayed: May 2013, travelled with family
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2  Thank 298RonP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this reviewResponded 4 June 2013

Thank you for the WOW comments. It is great to hear that you had a great family stay. Those are the types of comments we want to hear from everyone and we hear it a lot. Come back soon.
All the Best,
Jim Bambrey
GM

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1,463 - 1,469 of 2,716 reviews

Reviewed 30 May 2013

My husband and I stayed at the Chattanooga Choo Choo March 23 and 24 for his birthday, and we both really enjoyed this hotel! The main lobby is extremely beautiful and the people at the front desk were very helpful. The hotel is located next door to the free trolley pickup, which was very convenient as we wanted to spend some of our time downtown Chatttanooga. Since we were visiting during the off season, one of the restaurants on site was closed for the majority of our stay, but we did have breakfast and the prime rib buffet at the Garden Restaurant which was very good. We did want to swim during our stay, but unfortunately this hotel only has one indoor pool which was in a different building from the one in which we stayed. All of the buildings do boast outdoor pools, however, and it seems they would be beautiful in the summer months. Some reviews mentioned that this hotel isn't in the "best" part of town; this is true. However, my husband and I walked to the close gas station on two occasions and we were completely fine. The Choo Choo also has the Terminal Brewery right next door, which is very convenient. Would definitely stay at this iconic hotel again!

  • Stayed: March 2013, travelled as a couple
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Thank dawndeezy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChooChoo29, Manager at Chattanooga Choo Choo, responded to this reviewResponded 4 June 2013

I am happy to hear that you stay was enjoyable. Thank you for sharing your comments and appreciating the historic beauty of the station. We look forward to your return.
Regards,
Jill Ellis Coker
QA

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Reviewed 28 May 2013

We stayed in the train car room and it was so cool! The atmosphere was so relaxed and the room was clean and beds and linens soo comfortable and soft.
Bathroom is a little small but still laid out very well.
We really enjoyed our stay and would definitely return in the future.

Room Tip: The train room with the day bed and trundle bed that pulls out is perfect for a family with one or t...
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  • Stayed: May 2013, travelled with family
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Thank Renee Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this reviewResponded 29 May 2013

Lots of Fun is GREAT TO HEAR! I am pleased that the you had a great experience. Thanks for the great comments about the room. ! Your review means a lot to us. See you next time.
All the Best,
Jim Bambrey
GM

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Reviewed 28 May 2013

We decided to dine at this restaurant after visiting the lovely garden area and shops the day before. Gardens are lovely! Our return the next day began with a cocktail in the refurbished train station bar. The couches were comfortable, the train chairs at the bar looked inviting, lovely period chandeliers completed the ambiance. Our dining experience was equally gratifying. Tiffany was a joy to have as our waitress! She offered suggestions when asked, and we weren't disappointed. The Southern fried chicken was mouth watering..tender and moist with a thin , crispy coating, very tasty! The shrimp and sausage over cheese grits was "delicious, just the right spices and consistency." Chicken piccata was moist, and tender, sauce very tasty." Highly recommend. Your Rhode Island visitors!

Stayed: May 2013, travelled with friends
1  Thank Gayle V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this reviewResponded 29 May 2013

Thanks for choosing to dine with us on your trip to Chattanooga. We value your opinion and appreciate you taking the time to share your story with us. The Gardens is a beautiful setting with our signature fried chicken! I will let the server know your comments.
All the Best,
Jim Bambrey
GM

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Reviewed 28 May 2013

Very friendly staff and the hotel grounds are enough to keep you busy and entertained. Room was very clean and really enjoyed the space in the deluxe room. Staff even helped me find a pizza delivery place close to midnight while I was drunk...Loved the torches of fire at night and the cool water ecosystem with singing frogs! Many restaurants are walking distance from our room which made it even more romantic! The Terminal is very nice but I love sushi so make sure you visit Sekisui!

Room Tip: Can't go wrong staying in a train car that has been converted into a hotel room...
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  • Stayed: May 2013, travelled as a couple
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Thank Jorge S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this reviewResponded 29 May 2013

WOW! That’s what we like to hear. It is great to know that your stay was awesome and that we provided great service. Those are the types of comments we hear from so many of our guests... We work very hard to provide exceptional service, to have the best hospitality value in the city. We look forward to your return.
All the Best,
Jim Bambrey
GM

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Reviewed 27 May 2013

The Chattanooga Choo Choo is a cool experience for kids and filled with character and history for grow-ups. We stayed with our two children (ages 4 and 7 years) in one of the train cars with the queen bed and the day bed with pull out trundle. This room sleeps 4 people comfortably.

The staff at the property were very friendly and helpful.

In terms of value for the money and condition of the property, this hotel ranks a 3. If you solely consider the experience factor, it would rank a 4.

The property and train car obviously show their age. It is a historical property and to be expected. The activities and proximity to everything is awesome. There are several onsite pools, restaurants, and shops. Also, a free shuttle runs to/from the property to anywhere you’d want to go downtown. We took it to the aquarium.

If you go here, definitely do the trolley ride, which was only $6 for our whole family and a worthwhile experience. The driver was informative on the history of the station.

I couldn’t find any coupons for the train car rooms and they wouldn’t accept a AAA discount on them either, which means the rooms were pretty pricey. We are glad we had the experience of staying in the train car, but probably wouldn’t do it again. When it gets down it, it’s worth having the experience once, but next time we would prefer modern comforts.

  • Stayed: May 2013, travelled with family
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Thank flannelpants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChooChoo29, Manager at Chattanooga Choo Choo, responded to this reviewResponded 29 May 2013

Thank you for recognizing the novelty and history of the Choo Choo. It is great to know that you loved the property and activities around the complex. I agree that we do have a friendly staff and will pass that along to them. Overall, you did enjoy your stay and we are glad of that. Come back again for another cool experience.
Regards,
Jill Ellis Coker
Quality Assurance

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Reviewed 27 May 2013

The Choo Choo is a old hotel, it use to be the train station for Chattanooga back in the day. It's clean and well maintained but it does show it's age in lots of places. You can stay in a train car or in 1 of the 3 hotel buildings. They have three pools one inside and the other two outside. There are a number of gift shops on the grounds, and 4 restaurants. We ate all of our meals at The Gardens which is just off the hotel lobby. The food was very good, and the service was outstanding, but I thought the buffet was a littlle over priced. Just off the lobby is a Victorian style lounge. I was impressed with the security they were everywhere. The staff were super nice and went out of their way to help and answer questions. The hotel is next to the free electric off and on trolley which takes you all the way downtown to the Aquarium and the Riverfront. I would recommend the Choo Choo to anyone going to Chattanooga just remember it's not a fancy new hotel, but is does have a certain amount of elegance.

  • Stayed: May 2013, travelled with family
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Thank mikebug4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChooChoo29, Manager at Chattanooga Choo Choo, responded to this reviewResponded 28 May 2013

Thank you for staying with us. That is great that you had excellent service and room accommodations. We value your opinion and look forward to your return. Thanks for recommending us to others.
Regards,
Jill Ellis Coker
Quality Assurance

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Additional Information about Chattanooga Choo Choo

Address: 1400 Market St, Chattanooga, TN 37402-4489
Region: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 96 Hotels in Chattanooga
Price Range: £86 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chattanooga Choo Choo 3*
Number of rooms: 363
Official Description (provided by the hotel):
One of the South's most renowned landmarks, the Chattanooga Choo Choo opened in 1909 and welcomed thousands of travelers during the Golden Age of railroads. Today, the 23 acre complex is a magnificently restored hotel resort for visitors of all ages. The Holiday Inn Chattanooga Choo Choo Hotel offers a variety of overnight accommodations, including the famous Victorian Era train rooms and luxurious suites. *Theme restaurants *Specialty shops *Authentic New Orleans trolley ride *Model railroad display *Convention Center *3 swimming pools *Tennis courts *Beautiful formal gardens. ... more   less 
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Also Known As:
Chattanooga Choo Choo Hotel Chattanooga
Holiday Inn Chattanooga Choo
Chattanooga Holiday Inn

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