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“Lifesaver”

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Chattanooga Marriott Downtown
Ranked #13 of 96 Hotels in Chattanooga
Certificate of Excellence
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Lifesaver”
Reviewed 21 June 2014 via mobile

We stumbled upon this hotel after checking out of Homewood Suites by Hilton and we sure are glad we did. The staff is extremely friendly and helpful, our room was cozy and inviting, and room service was delightful. It is beautifully decorated. Will return here for sure!

Stayed June 2014, travelled as a couple
Helpful?
Thank XSeaMonkeyX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review, 22 June 2014
HI XSeaMonkeyX

We're glad that you "stumbled across us" and it's great to hear that you enjoyed your stay with us. I'll share your comments with our staff and we appreciate you taking the time to share them with the tripadvisor community as well.

Thanks again for your business and your feedback.

Tom Underwood
General Manager
Chattanooga Marriott Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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933 reviews from our community

Traveller rating
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    64
    30
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (186)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Arlington, Texas
Level Contributor
93 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 June 2014 via mobile

We scored this room through on online company that you can name your own price. What a steal! Beautiful hotel with all the amenities. Great view of Lookout Mountain from our 11th floor room. Everything was clean throughout the hotel. Every staff member we encountered greeted us with smiles and were very friendly. Check-In desk clerk served an our concierge by suggesting a great place for dinner within walking distance?

Stayed June 2014
Helpful?
1 Thank CoachJeffro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review, 22 June 2014
Hi JeffroArlington_TX

Thanks for taking the time to share your feedback. We appreciate your specific comments regarding the hotel cleanliness, service, and location. I'm glad that you enjoyed yours stay and we hope that you'll keep us in mind, if your travels bring you back our way. Thanks again!

Tom Underwood
General Manager
Chattanooga Marriott Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 June 2014

We traveled to Nashville and were looking for a nice place to stop on the way back to Florida. This hotel had a very good internet price so we booked a stay. We were very pleased. The hotel has been around for a while but is in very good shape. Its location in downtown Chattanooga offers convenience.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FloridaTravelingJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review, 19 June 2014
Hi FloridatravelingJoe

Thanks for your review! We appreciate your positive feedback and I'm glad that you enjoyed your stayover with us during your trip. Hopefully we'll see you again soon.

Thanks again
Tom Underwood
General Manager
Chattanooga Marriott Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Smithville Flats, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 June 2014

Great room, great staff!

Overall, a very good hotel. Clean, comfortable, safe, within walking distance to Aquarium and cheap cab fare to zoo. Free downtown shuffle stops across the street.

Not to be picky, but here are some things I would like to see changed:

Price of hotel should have included breakfast, like most every other hotel offers, free wifi (instead of $5 a day), and free parking.

The hotel should have airport pick up and drop off, even if the guest has to pay $5 or $10 for this service. Right now, it costs $28 each way for a cab.

The hotel provided dinners for our banquet - they were fabulous. However, breakfast costs $11 but the hashbrown were undercooked and you have to ask for jelly. Cheaper to eat across the street.

You won't go wrong if you stay here.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Otsinango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review, 18 June 2014
Hi Ostinango

Thank you for your recent stay and for taking the time to share your experience. We appreciate your comments - I'll share the positive and follow up on the suggestions, where necessary. We appreciate you taking the time to provide feedback and we hopefully will see you on a future visit.

Thanks
Tom Underwood
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macon
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 June 2014 via mobile

Front desk helpful and friendly. Rooms comfortable and clean. Service great. A great location, central to everything with free shuttle service outside the door. Everyone made you feel welcomed. Restaurant was was well served and food was of good quality.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimB101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review, 18 June 2014
Hi JimB101

Thank you for your review. I'm glad that you enjoyed your stay with us. I'll share your comments with our staff and we appreciate you taking the time to share your positive experience on this site. We'll hopefully see you again soon!

Tom Underwood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodstock, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2014

Traveled to Chattanooga for a "stay-cation" 100mi from home. Excellent location, service & amenities at the Marriott. I was welcomed & "served" from check-in till check-out. Great time@RiverBend fest!

Room Tip: Loved the 12th floor
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review, 11 June 2014
Hi Robert B

Thanks for spending your "staycation" with us. It was a great weekend for Riverbend and we appreciate you choosing us to stay with. Thank you for your comments about our service and I will forward those to our team. Please keep us in mind for future getaways!

Tom Underwood
General Manager
Chattanooga Marriott Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Erwin, Tennessee
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2014

This was a return trip; I've attended at least three conferences at this hotel. I like the layout; it is very easy to get around. The staff is very friendly and helpful. The restaurant was very clean and the food was delicious.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review, 11 June 2014
Hi Sandy L

Thank you for joining us again this year for your conference. We appreciate your review of our hotel specific to the service, cleanliness and food quality. I'll pass those comments on to our team. Thanks again and we'll hopefully see you again for next years' conference.

Tom Underwood
General Manager
Chattanooga Marriott Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chattanooga Marriott Downtown

Property: Chattanooga Marriott Downtown
Address: 2 Carter Plz, Chattanooga, TN 37402-5032 (Formerly Chattanooga Marriott at the Convention Center)
Region: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Chattanooga
#17 Romantic Hotel in Chattanooga
#19 Family Hotel in Chattanooga
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Chattanooga Marriott Downtown 3.5*
Number of rooms: 341
Official Description (provided by the hotel):
Chattanooga Marriott Downtown is conveniently connected to the Chattanooga Convention Center, making this hotel an ideal destination for meetings. The hotel is situated in the heart of downtown and within walking distance to several top attractions, including the Tennessee Aquarium, IMAX 3-D Theatre and Creative Discovery Museum. Nearby attractions also include the Chattanooga Regional History Museum, University of Tennessee at Chattanooga and AT&T Field. ... more   less 
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Also Known As:
Chattanooga Marriott At The Hotel Chattanooga
Chattanooga Marriott At Hotel
Marriott Chattanooga

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