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“Wonderful comfort!” 5 of 5 bubbles
Review of Hampton Inn & Suites Clarksville

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Hampton Inn & Suites Clarksville
Ranked #1 of 36 Hotels in Clarksville
Certificate of Excellence
Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful comfort!”
5 of 5 bubbles Reviewed 6 August 2014

I have to say the check-in process was a tad slow, but after that it was amazing. The housekeeping staff, especially Sherri and Uta were friendly and indulged my daughter with some extra soap that she fell in love with. I was kind of bummed when the breakfast didn't have cheese for the scrambled eggs (not a plain egg fan), but the staff's attitudes and helpfulness certainly made up for it.

I even left a pair of earrings in the room and they are currently in the mail on my way back to me. The beds and pillows were so comfortable, the room was so clean -- definitely stay if you're on the road, tired and need a good night's sleep!

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Schmclark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISClarksville, Director of Sales at Hampton Inn & Suites Clarksville, responded to this review, 19 August 2014
Your words are well appreciated! Thank you for your understanding with us with our check-in process. We've had some new arrivals to our staff, and it helps to have guests with patience and kindness. We hope to see you again next time you're in Clarksville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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426 reviews from our community

Traveller rating
    348
    63
    10
    3
    2
See reviews for
188
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66
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Atlanta, Georgia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 3 August 2014

Positives: Nice extra touches appreciated: Just tap the door with room card to open the door, a cover over the peep hole; nightlight in the bathroom; grab bar in the shower; lots of towels; extra pillows; note on the bed saying the bed cover is clean and fresh. Breakfast was good and included western omelet, bagel topper, and sausage patties. Also included oatmeal, yogurt, and boiled eggs and best of all, strong coffee and lots of room to sit. The desk staff was friendly.
Negatives: Bathroom disappointing. Nice tall vanity, but very low toilet and very tiny and narrow shower. At least they had put in a shower curtain rod that bowed outwards to give you a little more space, but still not really enough room to even take a shower. Unfortunately, the shower curtain had a clear plastic insert that was covered with spots, so didn’t feel clean. This was actually the topic of conversation at breakfast with other travelers.
The air-conditioner and refrigerator were noisy.
There were several places on the floor with tile that needed re-grouted. I was stepping on crumbly pieces of grout in the area inside the door and in the bathroom.
There was water on the floor from the pool to the elevator, which is a hazard. There was no mat leaving the pool to help alleviate this.
I had to pull my suitcase up over the curb at the door by the elevator. In designing this area, there should have been a ramp area here.
Assessment: this is a Hampton Inn priced higher than other similar properties, which I didn't mind (being a new property). For the big price and being new, they should not have this many issues.

  • Stayed July 2014, travelled solo
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DiM277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISClarksville, Director of Sales at Hampton Inn & Suites Clarksville, responded to this review, 19 August 2014
I'm so sorry to hear that we weren't able to give you the quality of stay you were expecting. We appreciate your feedback, and we'll use it to improve our product. Thank you for your time! I hope you'll allow us a second chance the next time you're in Clarksville!
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knoxville, United States
1 review
5 of 5 bubbles Reviewed 30 July 2014

Very professional staff and this hotel is super clean. Nice brand new hotel. Loved how convenient it was to Clarksville Baseball Fields and the Marina. Lots of choices for food nearby and mall was close to the hotel as well. Thank You

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Harry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISClarksville, Director of Sales at Hampton Inn & Suites Clarksville, responded to this review, 19 August 2014
Thank you! Our goal is to deliver the best quality stay possible for all our guests, and it makes our job worth it to hear such positive sentiments. We can't wait for your next trip to Clarksville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Memphis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 30 July 2014

Very clean, staff friendly, helpful and very accommodataing. However, no staff was present at checkout. Only complaint was that the breakfast buffet did not include eggs and the staff began shutting it down at 9:55AM with guests still in the dining area.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Donald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISClarksville, Director of Sales at Hampton Inn & Suites Clarksville, responded to this review, 19 August 2014
I'm so sorry to hear that you're check-out process was unsatisfactory. We will take your suggestions, and use them to improve our stay quality. Thank you so much for taking the time to help us. We hope to see you next time you're in Clarksville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rushville, Illinois
Level Contributor
392 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 bubbles Reviewed 25 July 2014

You can always depend on Hampton and this was among this was among the best. We called ahead and got the last 2 rooms for the night. When we got there the room with 2 queens was not available and we got a king suite same price no problem with an apology. Staff was friendly, facility and rooms were very clean. Breakfast was good, with a clean area to relax and eat in.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank papawildcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISClarksville, Director of Sales at Hampton Inn & Suites Clarksville, responded to this review, 19 August 2014
Thank you so much for the kind words! We can't stress enough how much we appreciate your understanding of our mistakes. We're glad we were able to make it right for you, and you were able to enjoy the rest of your stay. We can't wait for your next stay in Clarksville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Marys, Georgia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

We stayed at this location because it was conveniently located near the interstate AND got rave reviews from other TripAdvisor travelers. Although it was a little more than we usually pay for a room, we got a better room than usual, too. The entire facility, including our room, was clean, bright, and stylish. The beds were comfortable. I liked the breakfast selections. The food was fresh, and the area was clean. All staff were professional and friendly.
Everything exceeded my expectations. No wonder this hotel has such a high rating!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marya z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISClarksville, Director of Sales at Hampton Inn & Suites Clarksville, responded to this review, 19 August 2014
We're ecstatic to hear that you enjoyed our property and stay so much! We want to provide guests with a clean, modern and fresh look while providing a stay that makes them feel at home. Thank you for your time and words. We look forward to your next visit in Clarksville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mountain City, Tn 37683, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

Everything at this Hampton Inn was as advertised. Staff very cordial, informative and professional. I try to stay at Hampton Inn wherever I travel. The room was clean, quiet and bathroom was stocked with more than enough towels and amenities. Breakfast was excellent and staff ensured every item was stocked and clean.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISClarksville, Director of Sales at Hampton Inn & Suites Clarksville, responded to this review, 19 August 2014
Your kind words are very appreciated! Thank you for the positive review. We hope to see you next time you're in Clarksville!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Clarksville

Property: Hampton Inn & Suites Clarksville
Address: 3091 Clay Lewis Rd, Clarksville, TN 37040-5141
Phone Number:
Region: United States > Tennessee > Clarksville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 36 Hotels in Clarksville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Clarksville 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Our new Hampton Inn & Suites Clarksville puts you near the Fort Campbell Military Installation and the downtown Clarksville area. Enjoy your stay in a clean, comfy Hampton bed. Start the day off right with free hot breakfast and stay connected with free in-room WiFi. Relax with the indoor pool and patio. ... more   less 
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