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“Nice, clean, and affordable”

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Red Roof Inn & Suites Cleveland, TN
Ranked #16 of 23 Hotels in Cleveland
San Jose CA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice, clean, and affordable”
5 of 5 bubbles Reviewed 20 June 2012

I stayed here for two nights. We came in very late but the staff was very friendly. The rooms are clean and nice, everything I needed. And for the price I would definitely stay here again.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ben P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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109 reviews from our community

Traveller rating
    16
    15
    32
    12
    34
See reviews for
48
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Burlington, Vermont
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 18 June 2012

We made a last minute reservation here as we left Bonnaroo in Manchester, TN. I literally got on my phone and made a reservation at the first hotel I found in a reasonable distance and reasonable price. We had a easy check in when we got there at about 10pm and the hotel was located right off the highway so it was very convenient. When we got inside the room it was very dated. It just looked old fashioned and fairly worn down. The inside of the sink was cracked, but there was nothing too terrible, it just needs a little updating. The front desk was nice enough to give us a few extra mini shampoos and conditioners as the 4 of us were all in desperate need of a shower. The beds, though the sheets looked old, they were very comfortable and we all got a good nights rest. My main problem was that when we checked in the sign on the door for the continental breakfast said that it ended at 10am, or so we thought. When we went to the front desk to check out at 9:30am we were very disappointed to find out that it ended at 9am. I wish the front desk had made us aware of this when we checked in as we definitely would have liked to grab a free breakfast. They also refused to give me a receipt when we checked out, which I though was a little strange. The man working kept on telling me to just go online, but I would have liked something in my hand. Overall this was an ok stay and it served it's purpose. I might consider staying here again if I am in a rush or need quick accommodations, but I would not want to stay here for an extended stay.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank major1018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland
1 review
1 of 5 bubbles Reviewed 12 June 2012

When I checked in the manager watched me unload my car, lets just say creepy. There is one bar of soap for the shower and for our hands...facial soap not even body soap. There is one outlet for the microwave and the fridge which shocks you when changing plugs. When I went to breakfast they kicked me out even though I was done eating and was just reading a book while sitting at the table. They were rude to me the entire time I was at breakfast constantly asking me what room I was staying in and who I knew.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MagsC67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cleveland hotels

Athens, Ohio
1 review
4 of 5 bubbles Reviewed 10 April 2012

I was in town to visit my daughter at Lee University and stayed for 3 nights. The rooms was clean and the stay was enjoyable. I originally booked for 4 nights but needed to head out earlier. I let the management know in advance and it wasn't a problem. Got good rest, and it was everything I expected.

Stayed April 2012, travelled with family
Helpful?
Thank Ronald P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 5 March 2012

Stopped here on our way to Florida. We picked up a coupon booklet at one of the rest areas. Our room total was $57.32 including tax for a king size bed.

I must admit that we did not have any of the problems that previous reviewers mentioned. All we wanted was to sleep for several hours and get up and get back on the road.

This motel served its purpose. It is not fancy by any means.

T

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovesNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 13 January 2012

Stayed here once when my house was being worked on...
We were able to book online, but once we showed up they began to raise a total stink about hosting locals. Apparently they were afraid that we were there to party. I should not that my party included a small child and a grandparent, hardly the profile for a partying group.

After checking out the next morning I discovered my Visa had been charged an extra $100 for supposed smoking in the room. Nobody in the group smokes, and nobody was left alone in the room anyways. They refused to remove the charge and even threatened another $200 charge if we pursued a complaint.

Stay here at your own risk.

  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alyasgrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baton Rouge, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 7 August 2011

In a nutshell, I booked a non smoking room for three nights over the phone. I confirmed several times that I was being booked in a non-smoking room as they offer both. The gentleman did not speak very good English hence I wanted to make sure he booked me in the right room. I received my email notification 12 hours later. My reservation was booked as smoking. I called to have the mistake corrected. The response I got was we are sorry but there is nothing they can do. I asked for my money back and cancel my reservations. They said they could not refund me my money but could cancel my reservations. The fight was on!!! I got nothing but the run around and lies from the front desk ( two Asian speaking people who I think were the owners). The situation almost became comical. They even admitted it was there mistake. I had to laugh when the lady got upset at me for calling back several times to try and resolve the issue. In the end I called cooperate office twice to assist. I called my credit card company to help with the situation and I called the president of the hotel association for that area. After numerous calls and holding on the phone( 2 hours of my time), remarkably a non smoking room had just come available due to a cancellation. Ok sure! I stayed there, but will never again. Don't take the chance and get rooked. You will have to fight to get what you want if you are wronged.

Stayed July 2011, travelled with family
Helpful?
1 Thank BRtravel3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Roof Inn & Suites Cleveland, TN

Property: Red Roof Inn & Suites Cleveland, TN
Address: 156 James Asbury Dr NW, Cleveland, TN 37312-2977 (Formerly Travelodge Cleveland)
Region: United States > Tennessee > Cleveland
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 23 Hotels in Cleveland
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn & Suites Cleveland, TN 2*
Number of rooms: 51
Official Description (provided by the hotel):
Experience the family-friendly Red Roof Inn & Suites Cleveland, TN. Cleveland is the home of breathtaking mountain views, the Tennessee River and numerous scenic attractions. As one of America's fastest growing communities, we offer a variety of major industries including Amazon, Whirlpool, Wacker, Arch Chemicals and Life Care Centers of America just to name a few. A popular vacation spot, Cleveland participated in the 1996 Atlanta Olympics, hosting the river and whitewater events. Lee University and Cleveland State College are two of the state's finest Educational Institutions and the Church of God and Church of God of Prophecy International headquarters both call Cleveland home. Less than 15 minutes to Chattanooga and one hour to Knoxville, Cleveland is considered to be a partner in business with both of these larger metropolitan cities. Come visit Cleveland, TN for an enjoyable time in the heart of the South. While you are here, visit Main Street Cleveland and the historic district, Red Clay State Park, Morris Vineyards, and 5ive Points Museum Center. Thrill seekers should check out the Ocoee River, just minutes from the hotel, featuring some of the best class III-V rapids in the southeastern United States. All guestrooms at the Red Roof Inn & Suites Cleveland, TN offer free WiFi and cable TV, flat screen TV, microwave & refrigerator, hair dryer, iron & ironing board, coffee maker and work desk. Continental breakfast is offered daily (6am-9am), we also provide guest laundry and business center. Free coffee & tea are available in the lobby. One well behaved family pet is welcome per guest room. ... more   less 
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Also Known As:
Cleveland Ramada

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