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“"Yuk"”

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Wingate by Wyndham Cleveland
Ranked #2 of 23 Hotels in Cleveland
GreenLeadersGold level
Amherst, New York, United States
Level Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“"Yuk"”
2 of 5 bubbles Reviewed 4 July 2014 via mobile

Booked two adjoining rooms for 3 nights and received a good rate. Checked in at 3:00 and 1 room wasn't reAdy yet. Came back at 4:00 and it still wasn't ready yet. Someone's Chinese food was spilled and not cleaned up on the bar top in one room. The beds are low and there were no towel bars in one bath. The room was not serviced at 4:00 on the second day. Should have chosen the Hampton.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobby H, Director of Sales at Wingate by Wyndham Cleveland, responded to this review, 8 July 2014
Patricia B, thank you for taking your time to review our hotel. I want to sincerely apologize for your recent experience at our property. It is our sincere desire to provide the best in both service and accommodations. Unfortunately, we did not provide that during your stay. Your comments are very valuable to us...our management team and staff have taken measures based on them to ensure that we meet and exceed the expectations of future guests. Thank you again for staying with us and for taking your time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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762 reviews from our community

Traveller rating
    368
    233
    107
    37
    17
See reviews for
361
131
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166
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Cleveland
1 review
5 of 5 bubbles Reviewed 4 July 2014

The wonderful accommodations at the Wingate in Cleveland, TN made our trip to attend my daughter'[s graduation a memorable one. When I telephone to arrange accommodations the information and help I received was outstanding. The receptionist helped with location, directions, and other recommendations to make our stay very pleasant. Also, having special rates for the families of graduates encouraged us to bring along the whole clan!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank 295Lorraine_C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobby H, Director of Sales at Wingate by Wyndham Cleveland, responded to this review, 8 July 2014
Thank you for your outstanding/five-star review of our Cleveland, Tennessee Wingate by Wyndham. Congratulations to your daughter...and to your family! It is fun establishing relationships with the parents of Lee University and Cleveland State students and watching their students continue their studies until graduation weekend. Thank you for making the Wingate your hotel of choice while in Cleveland...I hope that you will have an opportunity to stay with us again in the future.
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Additional Information about Wingate by Wyndham Cleveland

Property: Wingate by Wyndham Cleveland
Address: 110 Interstate Drive, I-75 Exit 25, Cleveland, TN 37312
Phone Number:
Region: United States > Tennessee > Cleveland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Cleveland
#3 Business Hotel in Cleveland
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Wingate by Wyndham Cleveland 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Wingate By Wyndham Cleveland Hotel Cleveland
Wingate Hotel Cleveland

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