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“What's not to like!”
4 of 5 bubbles Review of Mountain View Inn

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Mountain View Inn
Ranked #17 of 23 Hotels in Cleveland
Marietta, Georgia
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“What's not to like!”
Reviewed 20 December 2012

My sister and I have stayed here the past 2 years when we come to Cleveland to have Christmas with family. The hotel is decorated beautifully for Christmas. The staff is so gracious. This is a Christian owned hotel! Needs some updating, but a lovely place to stay. We will definitely come again.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sbell2852
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richie H, Manager at Mountain View Inn, responded to this review, 28 December 2012
Thank you for your kind words. WE are family owned and operated and actually do the Christmas decorating ourselves. I will pass your compliments on to our ladies that work hard to provide something EXTRA for our guests in the way of decorating. Be safe in your travels and please come back soon.
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81 reviews from our community

Traveller rating
    27
    19
    15
    10
    10
See reviews for
28
13
8
24
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 November 2012

Well, I hate to give this place a bad review because I like to support small businesses. When I made my reservation, the gentleman that assisted me was more than pleasant and even offered me a discount that I wasn't aware of! Since I was pinching pennies was awesome! I mentioned to him that I might need to check in early because I would need to get ready for a wedding at 4. He told me to call the morning of to tell the morning staff and that it would be no problem.
WELL I did just as he directed, the pleasant morning staff assured me that it would be no problem!

I arrived to the Hotel at 2pm(regular check in was 3pm) They did not have my room ready and could not place me in another room because they were "booked"(no cars in the parking lot mind you) to make a long story shorter, they did not have my room ready until almost 3:30!!!!!!! Luckily the wedding was very nearby, other wise I wouldn't have been on time.

The lobby is pretty nice, the outside a little run down, the staff very friendly, room was pretty clean, except the ceiling above the tub was moldy, and the fan vent was really dirty(EWWWW!!), beds were comfy.

Breakfast was a "free buffet" you had to tip, and pay for your drink because it was a restaurant attached to the hotel. The food was...Ehh...I shouldn't complain since it was free, what could I really expect?


THE VIEW WAS GREAT! Sunrise and sunset were spectacular!

They gave me another reduction in price for the late check in. I WOULD stay here again if I could be promised and guarenteed there would be no mold.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank heathernoelle13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richie H, Manager at Mountain View Inn, responded to this review, 13 November 2012
Thank you for your review. Your kind words are appreciated. We apologize for the 30 minute late check in due to our hotel being sold out the night prior to your arrival. We hope to see you again in your travels to our area.
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Oak Ridge, Tennessee
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 October 2012

We spent two nights and it may not be the newest motel, it was better than most of the others in the area. Checking in was easy and we were able to get a room close to our friends. The lobby is very nice and I've heard that the rooms in the front part of the hotel are very nice. Our room was on the Mountain side and it was better than most motels we've stayed in. It was clean & the bathroom wasn't bad. The only draw back is that the bed was rather hard. Location is great for jumping on the Interstate and driving into Chattanooga (we didn't hear any traffic noises). I would stay here again - and it's a good value.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pappysmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richie H, General Manager at Mountain View Inn, responded to this review, 1 November 2012
Thank you for your kind words. We appreciate you referring us to other travelers and are thrilled that you enjoyed your stay. The views this time of year at the Mountain View Inn are breathtaking!!! Come see us again very soon and be safe in all of your travels.
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kentucky
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 July 2012

Found a good deal at Mt View Inn for our Ocoee rafting trip. Staff was very helpful. Room was okay but not great. Had some concerns but the staff took care of them right away. Hot breakfast... Hint: get complementary coffee or they will charge in dinning room. You could tell this was a beauty in her day but she needs a facelift. No noise issues. Good view of valley.

Room Tip: If traveling with someone, ask for a second floor room facing valley/mt view.
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thingtodo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PastorR_11, Manager at Mountain View Inn, responded to this review, 5 October 2012
Thank you so much for your kind review. WE really appreciate your business. Please come and see us again.
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Louisville, Kentucky
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 20 July 2012

This hotel worked very well for our rafting trip on the ocoee enroute to Atlanta. The only negative thing I can say is that although the room was clean overall, the shower needed some attention. The fixtures were outdated and if you lifted up the sticky mat in the tub it was pretty gross underneath.
Staff were very friendly and helpful and room and amenities were comfortable.

Room Tip: If you are on the ground floor, cars can park in front of your room. It is well soundproofed and th...
See more room tips
  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 9690304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PastorR_11, Manager at Mountain View Inn, responded to this review, 1 October 2012
WE really appreciate your kind words and suggestions. WE work very hard to provide a great experience for you and our other customers. Please come and see us again.
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ocaladan
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 July 2012

After reading past reviews of this hotel, I took a chance and I do like this hotel. It makes me think of Linus in Charlie Brown Christmas where he says.."It's not bad at all, really. Maybe it just needs a little love."
The staff was very accommodating especially the nice 'Carrie Underwood All American Girl' who greeted us with a smile when we arrived. The pool is nice and big which my son loved. The view of the mountains is incredible! Our room was clean and comfy.
The hotel does need some work but overall it is nice for the money. Bottom line...would I stay here again?? YES!!

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ocaladan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PastorR_11, Manager at Mountain View Inn, responded to this review, 20 July 2012
Thank you for your kind comments. Our staff appreciates your recognition of their efforts to serve you and yours. We hope you will visit us again, perhaps in the fall where the views you mentioned are incredible with the seasonal change of colors.
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Additional Information about Mountain View Inn

Property: Mountain View Inn
Address: 2400 Executive Park NW, Cleveland, TN 37312-2753 (Formerly Holiday Inn)
Region: United States > Tennessee > Cleveland
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 23 Hotels in Cleveland
Price Range (Based on Average Rates): £
Hotel Class:2 star — Mountain View Inn 2*
Number of rooms: 144
Official Description (provided by the hotel):
Breathtaking views of the Mountains of southeast TN. Fabulous restaurant-favorite of the locals. Clean Rooms, Friendly Staff, excellent location on I-75. ... more   less 
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Also Known As:
Mountain View Hotel Cleveland
Cleveland Holiday Inn
Holiday Inn Cleveland

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