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“"Older, basic, clean hotel with a very friendly staff and a beautiful view"”
Review of Mountain View Inn

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Mountain View Inn
Ranked #17 of 23 Hotels in Cleveland
Virginia Beach, Virginia
Level 6 Contributor
155 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“"Older, basic, clean hotel with a very friendly staff and a beautiful view"”
Reviewed 6 May 2014 via mobile

Knew what to expect from accurate TripAdvisor reviews. This is an old, basic hotel, formerly a Holiday Inn, which is clean but nothing fancy. What is nice is the friendliness of the staff and owner, and the mountaintop view at sunset was just breathtaking. There was a room fridge, and after a couple of minutes searching, the wifi worked fine. Breakfast is included, and was freshly cooked scrambled eggs, bacon, link sausage, potatoes, biscuits and gravy, and french toast sticks, but expect to tip Ann. The price was super reasonable, $59 with AAA card.

Stayed May 2014, travelled as a couple
Helpful?
Thank LindaW60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richie H, Manager at Mountain View Inn, responded to this review, 10 May 2014
Thank you for the wonderful review. Your attention to detail is tremendous. The value at the Mountain View is unequaled in this market. Our panaramic view is spectacular and while you mentioned that it is an older building, you are correct in that it is VERY CLEAN! Our staff works diligently to assure our guests are well taken care of. Come back in October and catch the fall color. It's amazing.
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87 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Forest, Virginia
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 April 2014

There are two reasons to book this hotel. One is the breakfast. We were told at 8:00 am as we headed to the restaurant that breakfast would not be served. We were given a voucher for breakfast at a hotel at the exit to the north. Could there be a sign for the guests at check-in that breakfast definitely would or would not be served the next morning? I will look for it upon my next potential check-in. The sign would certainly be a courtesy to potential guests. Thank you. The other reason to book the hotel is the view. That is not at the next exit!

Room Tip: Rooms on the front of the hotel give the best view.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richie H, Manager at Mountain View Inn, responded to this review, 25 April 2014
Tom, thank you for taking the time to review our hotel. Our mountain top views are the absolute best in the area. The Mountain View Inn prides itself on being a landmark in this region. The major news networks often broadcast from our site to show off the background. As for breakfast, the Mountain View Inn boasts of the "best of the best" as voted on by the Cleveland Daily Banner newspaper readers. (in other words- the locals) As you mentioned, occasionally we will give our employees a day off and send our guests to the Holiday Inn Express for a wonderful breakfast. This, of course is complimentary as well. The hotels are 2 miles apart (all interstate) and have the same goals of pleasing our guests. Thanks again and come see us soon.
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Level 6 Contributor
121 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 April 2014 via mobile

While our bathrooms & house was being remodeled we decided to take a chance on this motel. It is dated, but very well kept. The staff is helpful & the free breakfast buffet has a full spread. (Be sure to tip your waitress) the beds are comfortable, it is clean, & the view can't be beat! They have some picnic furniture to the side of the hotel. The rates are also very reasonable compared to hotels near there.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank SandyLouTwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richie H, Manager at Mountain View Inn, responded to this review, 21 April 2014
"Comfortable, Clean and Nice Mountain Views"- your quote says it all. Thank you so much for staying with us and taking the time to write such kind words. I also appreciate you mentioning the breakfast "full spread." Our staff works very hard to make sure our guests are well taken care of and it is nice to hear from you. Travel safe and come by to see us again when you are in this area.
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Dalton, Georgia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 February 2014

Always a 'home away from home' experience at the mountain view inn. Holding true to southern hospitality, you can expect smiling faces, 'down home' cooking that might rival your grandmothers, and an occasional door being held open for you. I am always overwhelmed by the kindness shown here. There are very few hotels that make you wish you would've stayed just a little longer, but this one tops the charts in that regard.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Chevis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richie H, Manager at Mountain View Inn, responded to this review, 24 February 2014
"Overwhelmed by the kindness" thank you so much for that statement. Our staff works hard to please our guests and it is always nice when someone like you takes a moment to post the wonderful offerings of this landmark hotel in our area. Please come again and be safe in your travels.
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Munich, Germany
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 January 2014

Beautiful hotel, located convenient off of I75, in a very quiet location with a stunning view overseeing the Tennessee valley. The buffet must be one of the best buffets in the greater Cleveland area. Spacious conference rooms, well equipped. Very kind and accommodating staff!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Brigitta H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richie H, Manager at Mountain View Inn, responded to this review, 24 January 2014
Thanks so much for your wonderful 5 star review. Yes our buffet is "great" and was voted the No. 1 best buffet in the area by the readers of the Cleveland Daily Banner. The hotel definitely boast of a "beautiful view." We appreciate you taking the time to share the wonderful offerings of the charming landmark in our area.
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Lawrenceville, Georgia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 December 2013

This Inn is over 20 years old but very well maintained.
Love the view! The front desk attendant is eager to please and very polite.
The lobby is pretty with a victorian flair.
Our room was clean, just a little musty since the air conditioner was off.
I would stay here again.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Ruthie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richie H, Manager at Mountain View Inn, responded to this review, 16 December 2013
Thank you so much for your appreciation of this ageless beauty of a property. New is always nice, but the Mt. View is a classic landmark in our community. The view is spectacular and while there is a little age on the exterior and the design is "Victorian" we pride ourselves on keeping it clean. Thank you for staying with us and please come again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Forest, Virginia
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 December 2013

An attentive staff, a festive lobby for Christmas (you must see the nativity!), and a delicious breakfast like Mom would make are the gifts offered on top of the mountain. I know that the welcoming staff will give me a tour of the available room types for my next Christmas visit.

Room Tip: Ask about rooms near the lobby...you are closer to breakfast!
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richie H, Manager at Mountain View Inn, responded to this review, 13 December 2013
Tom Y, Thank you for your kind words. Yes, we believe Christmas is a focal point for what we believe as hotel owners. Our hotel is family owned and operated by the Hughes family and our display of faith is evident in the nativity scene in the lobby. Thank you for your compliments on our breakfast and our "friendly staff." Our people do their best to serve you and all of our guests.
Please come back and see us soon. Merry Christmas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mountain View Inn

Property: Mountain View Inn
Address: 2400 Executive Park NW, Cleveland, TN 37312-2753 (Formerly Holiday Inn)
Region: United States > Tennessee > Cleveland
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 23 Hotels in Cleveland
Price Range (Based on Average Rates): £
Hotel Class:2 star — Mountain View Inn 2*
Number of rooms: 144
Official Description (provided by the hotel):
Breathtaking views of the Mountains of southeast TN. Fabulous restaurant-favorite of the locals. Clean Rooms, Friendly Staff, excellent location on I-75. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, TripOnline SA, Hotels.com, 5viajes2012 S.L., Evoline ltd and Cancelon so you can book your Mountain View Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mountain View Hotel Cleveland
Cleveland Holiday Inn
Holiday Inn Cleveland

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