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“Reserved a room in this Hotel but did not stay”

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Days Inn Cookeville
Ranked #12 of 18 Hotels in Cookeville
North Port, Florida
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Reserved a room in this Hotel but did not stay”
Reviewed 2 November 2013

We were appalled by the condition of the room floors were spongy, on the first floor , felt as though there were holes in the floor beneath the carpet. When we complained to the desk clerk he showed us 2 other rooms with the same problem. The clerk also seemed not to care that there was a real problem with the condition of the room, We did not stay went to another hotel in the area, Never again will I book a room at this place, it was horrible at best

Room Tip: Go somewhere else
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  • Stayed October 2013, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinncookeville, Webmaster at Days Inn Cookeville, responded to this review, 11 February 2014
Dear Guest,

Thank you for taking time to comment on our properly even though you did not stay with us. We are unaware of any issues with the floors in our hotel, although they may not be the same as your at home depending on the type of home you live in. In any case, I wish we could have had the opportunity to serve you. You would have found us to be a great place to stay if you want value, service and amenities. We strive for 100 percent customer satisfaction.

Thanks,
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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490 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Cowan, Tennessee, United States
1 review
Reviewed 29 October 2013

And here I am, writing a review of the hotel. The look of the place is decent, but throughout the night there has been random banging noises, perhaps from semi-trucks going over speed bumps. The bed is so hard that I've folded the cover into a pallet and I still feel it pressing into me. This is the third cheap hotel I've stayed at this week, the other two had no issues regarding comfort.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinncookeville, Webmaster at Days Inn Cookeville, responded to this review, 6 November 2013
Dear Guest,

Thanks for staying with us during your recent visit to our area. We definitely appreciate your review and observations.

In fact, it’s one of the only ways we can improve.

Thanks for all your observations and we have taken steps to improve upon your suggested areas.

We would like to invite you once again to choose is when you visit our area and experience the difference.

Sincerely,
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Days Inn Cookeville

Property: Days Inn Cookeville
Address: 1296 S Walnut Ave, Cookeville, TN 38501-5966
Phone Number:
Region: United States > Tennessee > Cookeville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 18 Hotels in Cookeville
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn Cookeville 2*
Number of rooms: 97
Official Description (provided by the hotel):
Expect warm hospitality at Days Inn Cookeville hotel, in the Appalachian Mountains and between Nashville and Knoxville, TN. Located off Interstate 40 just minutes south of downtown, our Cookeville, TN, hotel near Center Hill Lake puts popular area attractions within easy reach. ... more   less 
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Also Known As:
Cookeville Days Inn

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