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“Descent room, average price”

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Days Inn Cookeville
Ranked #12 of 18 Hotels in Cookeville
Kernersville, North Carolina
Level 6 Contributor
101 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Descent room, average price”
Reviewed 17 August 2014

We chose the hotel due to location and the fact that they allowed pets over 25 lbs. The room was clean and comfortable, but nothing fancy. There were no issues with the stay and we got a good nights sleep. Breakfast is a bit skimpy - not a lot of choices.
Overall a descent stay at a descent price. We would stay here again.

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Erin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Winton, North Carolina
Level 1 Contributor
2 reviews
Reviewed 10 August 2014

While checking in we tried to use a hotel coupon. Desk clerks only response, "It's no good this weekend" in a very unpleasant voice. I asked why and he did not respond. There were no other check ins waiting that he would be rushed. Once we got to our room, we realized we wouldn't be taking a shower, there was mold around the top of the shower, the tub and soap dishes had thick soap scum. The outlet by the coffee maker was filthy and the cover did not fit. The toilet seat was round on an oval toilet. There was a drawing on the door frame. The A/C was running but the room was "wet". The sheets were so damp that you couldn't even move your leg. The freezer hadn't been defrosted with approx 1/2 inch of ice build up. With the attitude we encountered on check in, we did not report any of this to the front desk. The saving grace was the kind, informative morning desk clerk at check out. She took notes of problems and hopefully they have been corrected, but I will still pass them by the next time we pass through TN.

Room Tip: Ask if you can inspect the room before you pay for it!
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Disappointed496
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinncookeville, Webmaster at Days Inn Cookeville, responded to this review, 3 September 2014
Dear Guest,

Thanks for your comments. I’m sorry that our desk clerk appeared rush to you when nothing could have been further from the truth. We always focus on dealing with the customer in front of us in the most courteous manner possible. I apologize that this perception clouded your view of the hotel and you could not be satisfied when so many others are. I hope you’ll try us again and see with new eyes how we satisfy hundreds every month.

Sincerely,
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thayer
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2014

Everything at motel was good with the exception of the bed. It was hard on the back. It was not a pillow top as other motels have.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Glene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinncookeville, Webmaster at Days Inn Cookeville, responded to this review, 19 August 2014
Dear Guest,

Thank for your comments. I’m glad you had a generally pleasant stay. While our beds are the same type used in many Days Inn and other hotels brands, I apologize if the bed you were provided didn’t meet your needs on that occasion. We take great pride in our hotel, and I’m genuinely sorry we could not satisfy you in this case.

Sincerely,
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn Cookeville

Property: Days Inn Cookeville
Address: 1296 S Walnut Ave, Cookeville, TN 38501-5966
Phone Number:
Region: United States > Tennessee > Cookeville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 18 Hotels in Cookeville
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn Cookeville 2*
Number of rooms: 97
Official Description (provided by the hotel):
Expect warm hospitality at Days Inn Cookeville hotel, in the Appalachian Mountains and between Nashville and Knoxville, TN. Located off Interstate 40 just minutes south of downtown, our Cookeville, TN, hotel near Center Hill Lake puts popular area attractions within easy reach. ... more   less 
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Also Known As:
Cookeville Days Inn

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