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“Nice Smoke Free Hotel”
Review of Comfort Suites

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Comfort Suites
Ranked #5 of 18 Hotels in Cookeville
Certificate of Excellence
Reviewed 18 February 2013

We were checked in quickly by Rick. He reservation and keys were already to go and we were done. The key did not work so we took a quick trip to the desk. The room was above average. the sofa was a little hard but it was comfortable. The pool was clean, inside and enjoyed by the kids. The breakfast was good. The eggs were watery as to be expected. no breakfast meats just sausage gravy for biscuits. The waffle was good and all in all a decent and quick breakfast.

Our group used the breakfast are for a meeting and for a pizza dinner. it was a nice touch to have this available.

  • Stayed: February 2013, travelled with family
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Thank Walt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi A, Manager at Comfort Suites, responded to this reviewResponded 28 February 2013

We welcome your compliment with open arms! We can not wait for your return visit! Thank you again

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178 - 184 of 214 reviews

Reviewed 7 December 2012

Not a good place. None of the electrical outlets worked in the bathroom. There were stains all over the bathroom floor. When we told the girl at check-out, she said maybe they should replace the outlets
The window was so dirty you couldn't see out. Go on down the road...not good at all.

  • Stayed: December 2012
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Thank tennesseegirl_73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi A, Manager at Comfort Suites, responded to this reviewResponded 28 February 2013

I personally apologize for any discrepancies occurring during your stay here with us. Please feel free to contact me personally for a return visit. Thank you again, we welcome all suggestions as we believe they leave us opportunity to grow.

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Reviewed 16 November 2012

Staff hotel are excellent and gotta love the manager she is the bomb. Hotel very clean ang quiet . The staff especially the manager will go out of their way to pls u as a customer. There are all amenities needed to have a comfortable stay and well as a very good breakfast.

  • Stayed: November 2012
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Thank Slick5zero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi A, Manager at Comfort Suites, responded to this reviewResponded 20 November 2012

Thank you so much for your kind response! We enjoy your company here at the hotel and will continue to provide you with the service we believe every guest deserves!

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Reviewed 28 August 2012

I find the property needs renovating, however the staff are exellent, very professional, friendly, polite, accomidating,positive attitude. The rooms are clean and quiet with ammenities for computer use. Any problems with accomidations are quickly addressed and taken care of in a timely and possitive manor.The hotel is located in close procimity to I-40 and easy to find close to resturants and service stations.I liked the location the best, needs renovation inside and driveway approach has a large hole in it.

  • Stayed: August 2012, travelled with friends
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Thank dadewey46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi A, Manager at Comfort Suites, responded to this reviewResponded 19 September 2012

Thank you so much for your TripAdvisor comment! In response, I am excited to tell you the property's common area will be renovated very soon! My staff was happy to receive your compliment. They worked very hard to give every guest the attention and respect they deserve! See you again soon!

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Reviewed 9 July 2012

Past experiences with Comfort Suites have been very good. Not so this time. The pool was so cold, the kids could not spend long in it. The hot tub was luke warm and the pool room was freezing and the chlorine burned our eyes, preventing us from staying very long. We chose this hotel so that the kids could spend some time in the pool. Did not meet our expectations. The website bragged about having homemade cookies out in the lobby. When we arrived, the kids were anxious to have the cookies. When we asked the desk clerk we were told, "Oh, we don't make cookies on the weekends."

The beds were comfortable and the hotel was quiet.

The breakfast was not good and it was very crowded.

  • Stayed: July 2012, travelled with family
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Thank Sandy5473
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 July 2012

Sandy,
I would like to sincerely thank you for your feedback. All feedback is positive as it provides us with an opportunity to improve. I want to apologize for the discrepancy you experienced during your stay. Our hotel will be fully renovated by Fall 2012 and we hope you will return to see it! Again, thank you so much!

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Reviewed 14 June 2012

We stayed here while on vacation and we were very happy with what we were given. Very queit, nice beds, good breakfast!

Room Tip: Ask for quiet room.
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  • Stayed: June 2012, travelled with family
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Thank tataButler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 July 2012

Thank you for your kind compliment. It makes us happy to hear you enjoyed the beds and breakfast. We look forward to your return to Cookeville, TN!

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Reviewed 17 May 2012

Many other choices in area. Our previous stays in Choice properties have been much nicer....this property has me rethinking using this brand of hotels. Staff pleasant, appeared to have nice complementry breakfast however we didn't eat.

  • Stayed: May 2012
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1  Thank Nona4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi A, Manager at Comfort Suites, responded to this reviewResponded 29 May 2012

Thank you for your review. We take every guest's comment with sincere consideration. You will be glad to hear that our hotel will be fully renovated by Fall 2012. Our goal is to provide every guest with outstanding service and we are pleased you did receive that. I hope you will choose us for your next visit to Cookeville, TN!

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Additional Information about Comfort Suites

Address: 1035 Interstate Drive, Cookeville, TN 38501
Phone Number:
Region: United States > Tennessee > Cookeville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Cookeville
#7 Family Hotel in Cookeville
Price Range: £62 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 54
Official Description (provided by the hotel):
The Comfort Suites hotel in Cookeville offers all the essentials you need to stay on your game and be your best. We're conveniently located near Tennessee Tech University (TTU). You’ll find plenty of other local sites, activities and attractions to explore near our all-suites hotel in Cookeville like: Cumberland Caverns, Center Hill Lake, MedVance Institute, Southern Hill Golf Course, and Cookeville Regional Medical Center. We cater to both vacationing tourists and business travelers alike with complimentary services and amenities such as copy, print and fax machines, plus a computer with Internet. Additional amenities include: Indoor pool, Exercise room, Guest laundry facilities, Free coffee, and Sauna. Get going with a great breakfast. Start your morning in Cookeville with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Our 100% smoke-free guest rooms feature coffee makers, irons and ironing boards, hair dryers, microwaves, refrigerators and work areas, along with premium bedding and more. Keep your electronic devices charged with a recharge device including AC and USB outlets provided in all guest rooms. Behind every great stay is a great night at the Comfort Suites. This Cookeville hotel offers more of the space you need to spread out, relax and work, 25% more space more space as a matter of fact. Get rested, set, go—book a room today! ... more   less 
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Also Known As:
Comfort Inn Cookeville
Comfort Suites Cookeville
Cookeville Comfort Suites

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