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“Excellent Hotel”
Review of Comfort Suites

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Comfort Suites
Ranked #5 of 18 Hotels in Cookeville
Certificate of Excellence
Reviewed 13 April 2014

Great value hotel! Convenient to Interstate. Very friendly and helpful staff. Newly renovated, excellent breakfast and, even though it was a little after 9 AM the attendant did not rush anyone up or act agitated that we were there. Highly recommend for business or pleasure.

  • Stayed: April 2014, travelled on business
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1  Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob C, Front Office Manager at Comfort Suites, responded to this reviewResponded 22 May 2014

James,

Thank You so much for the wonderful words. I have shared them with my Breakfast Hotess Lucy and it brought a smile to her face. We are so pleased that you enjoyed your stay and we hope to see you again soon!

Sherry

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Reviews (214)
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154 - 160 of 214 reviews

Reviewed 28 March 2014

This hotel is great value for money. The hotel is clean, renovated, breakfast is nice, courteous and helpful staff, location is great (lots of places to eat, a Starbucks, and gas stations near by) and is right off the highway. Would definitely stay here again. Can't beat the price (had AAA discount) for what I got.

  • Stayed: March 2014, travelled solo
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Thank vm79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob C, Front Office Manager at Comfort Suites, responded to this reviewResponded 22 May 2014

Thank You for your kind words and for staying here with us. We are so glad that you enjoyed your stay so much! We look forward to seeing you again soon!!

Sherry

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Reviewed 17 March 2014

Great Service, Friendly, Competent People at the Desk, Great Breakfast, Comfy Beds and Pullouts. Our team has stayed there for about 5 consecutive years...it has always been a great stop! Would recommend highly!

  • Stayed: March 2014, travelled on business
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Thank Greg W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob C, Front Office Manager at Comfort Suites, responded to this reviewResponded 22 May 2014

Thank You for giving us yet another chance to be the hotel for you and your team! It was such a wonderful and pleasant experience for all of us here. I have shared this wonderful review with all my staff and we all agree that we are looking forward to having you guys again next year!

Sherry

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Reviewed 15 March 2014

It's hard to rate this place any higher right now because they are going through a major renovation, so during our stay the lobby was totally torn up. The staff was very pleasant and our room was very nice, and even though things were messy it didn't interfere with our stay.
Breakfast was good, and the location was perfect.

  • Stayed: March 2014, travelled as a couple
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Thank AKjazzj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob C, Front Office Manager at Comfort Suites, responded to this reviewResponded 22 May 2014

Thank You so much for you review. Yes we were undergoing major renovations, and since your stay with us we have renovated the lobby area and the guest rooms. We are still waiting on the key elements we need to renovate the guest bathrooms. We hope that you will be back to see all the wonderful changes we have made when we are done. Once again Thank You and we hope to see you again soon!

Sherry

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Reviewed 11 February 2014

This hotel is currently under remodel, but looks great. The only reason I return time after time is because of desk personnel. Very helpful.The person that stands out the most with always there to help is front desk clerk, Saundra Heney, She has been there a good while and no limits to her helpful ways and continuous smiles.Great Job!

  • Stayed: February 2014, travelled on business
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Thank ken h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen S, General Manager at Comfort Suites, responded to this reviewResponded 20 February 2014

Saundra is appreciative of your genuine review, she is indeed always smiling and willing to provide exceptional service. Our front desk team strive to emulate Saundra's great demeanor. Thank you for exalting comment, see you again soon!

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Reviewed 22 January 2014

I would definitely stay again. The room was a little dark. I told Luis and he had a floor lamp at my door when I got back from dinner. Great value and more importantly a great staff.
One negative was the carpet had some rips however they were clean.

  • Stayed: January 2014
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Thank Scott R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen S, General Manager at Comfort Suites, responded to this reviewResponded 20 February 2014

Thank you for your kind words, Luis was exceptionally pleased that you appreciate his thoughtfulness. We strive to ensure a complete satisfaction to our guests. Come and visit us again soon and see our new carpets.

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Reviewed 2 January 2014

We enjoyed our stay there in Cookeville last week and we had a great time. The evening staff was very helpful and professional and we had plenty of room for our whole family with the big and comfy pull out couch! It was clean, quiet and very nice! it was really nice they had a good breakfast in the morning- not just a danish!!

  • Stayed: December 2013, travelled with family
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Thank Aprilfooish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen S, General Manager at Comfort Suites, responded to this reviewResponded 20 February 2014

I'm glad you enjoyed your stay and our breakfast. Please come visit us again soon.

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Additional Information about Comfort Suites

Address: 1035 Interstate Drive, Cookeville, TN 38501
Phone Number:
Region: United States > Tennessee > Cookeville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Cookeville
#7 Family Hotel in Cookeville
Price Range: £62 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 54
Official Description (provided by the hotel):
The Comfort Suites hotel in Cookeville offers all the essentials you need to stay on your game and be your best. We're conveniently located near Tennessee Tech University (TTU). You’ll find plenty of other local sites, activities and attractions to explore near our all-suites hotel in Cookeville like: Cumberland Caverns, Center Hill Lake, MedVance Institute, Southern Hill Golf Course, and Cookeville Regional Medical Center. We cater to both vacationing tourists and business travelers alike with complimentary services and amenities such as copy, print and fax machines, plus a computer with Internet. Additional amenities include: Indoor pool, Exercise room, Guest laundry facilities, Free coffee, and Sauna. Get going with a great breakfast. Start your morning in Cookeville with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Our 100% smoke-free guest rooms feature coffee makers, irons and ironing boards, hair dryers, microwaves, refrigerators and work areas, along with premium bedding and more. Keep your electronic devices charged with a recharge device including AC and USB outlets provided in all guest rooms. Behind every great stay is a great night at the Comfort Suites. This Cookeville hotel offers more of the space you need to spread out, relax and work, 25% more space more space as a matter of fact. Get rested, set, go—book a room today! ... more   less 
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Also Known As:
Comfort Inn Cookeville
Comfort Suites Cookeville
Cookeville Comfort Suites

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