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All reviewswaffle houseroom was cleanwould stay here againconvenient locationfirst floorthe hotel staffcookiesstayed one nightstaff was very friendlygreat pricefront desk stafftennessee techmovie theaterup to dateeasy accessyogurtnice stay
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Reviewed 7 August 2013

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with La Quinta
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 7 August 2013

An absolutely great hotel. Smart lobby, well decorated rooms, and comfy beds. Good internet access. Friendly and efficient staff.
There is a complimentary breakfast in the lobby which gives you a good start.

  • Stayed: August 2013, travelled with family
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Thank Carolyn U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2013 via mobile

Third La Quinta in 3 weeks on business. If you were guessing the best and worst of 3 locations including Horn Lake Mississippi, Memphis, and Cookeville Tennessee, it might surprise you that Memphis was by far the best and this one in Cookeville by as wide a margin is the worst.
Dirty entrance, dirty elevator, hot room, poor ventilation, rude staff.
When I checked in last night, the front desk clerk insulted my employer, and was generally disinterested.
Breakfast was delayed due to someone coming in late for work and no one stepping in to help out. Coffee was lukewarm at best and the eventual food we got was nuked.
Still here a few more days, hoping for improvement and I will send an update if it improves.
Scott Williamson
Room 207
August 6,2013

  • Stayed: August 2013
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2  Thank Swwilli26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krp2b, General Manager at La Quinta Inn & Suites Cookeville, responded to this reviewResponded 10 October 2013

On behalf our hotel staff I apologize for the issues you may have encountered. This is not reminiscent of our core values and policies. I hope you will be staying with us again. Our area did have a very mild summer and it had afftected our facility as well as the surounding areas with high humidity levels. This is the first year we have ever encountered this in Cookeville. The staff however should always be accomdating to the best of their ability. I thank you for taking the time to let us know of your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2013

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with La Quinta
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 31 July 2013

The staff was very efficient and friendly. The room was clean, well designed and appointed. When you're tired, you want a room that you can get comfortable in quickly. This was it. A big "way to go" to the entire staff!

  • Stayed: July 2013, travelled on business
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1  Thank NextDestination77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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