We stayed here for one night as we checked out the fair and went to the falls. What a great hotel. Clean, comfortable, nice staff. Breakfast area was clean and had good food. Hotel was near a lot of places to eat.More
- Free Wifi
- Free Parking
We stayed here for one night as we checked out the fair and went to the falls. What a great hotel. Clean, comfortable, nice staff. Breakfast area was clean and had good food. Hotel was near a lot of places to eat.MoreShow less
Thank you again for staying with us it's alwaysa pleasure to hear wonderful comments such as yours. We look forward to seeing you again soon.
An absolutely great hotel. Smart lobby, well decorated rooms, and comfy beds. Good internet access. Friendly and efficient staff.
There is a complimentary breakfast in the lobby which gives you a good start.
Third La Quinta in 3 weeks on business. If you were guessing the best and worst of 3 locations including Horn Lake Mississippi, Memphis, and Cookeville Tennessee, it might surprise you that Memphis was by far the best and this one in Cookeville by as wide a margin is the worst.
Dirty entrance, dirty elevator, hot room, poor ventilation, rude staff.
When I checked in last night, the front desk clerk insulted my employer, and was generally disinterested.
Breakfast was delayed due to someone coming in late for work and no one stepping in to help out. Coffee was lukewarm at best and the eventual food we got was nuked.
Still here a few more days, hoping for improvement and I will send an update if it improves.
On behalf our hotel staff I apologize for the issues you may have encountered. This is not reminiscent of our core values and policies. I hope you will be staying with us again. Our area did have a very mild summer and it had afftected our facility as well as the surounding areas with high humidity levels. This is the first year we have ever encountered this in Cookeville. The staff however should always be accomdating to the best of their ability. I thank you for taking the time to let us know of your experience.
The staff was very efficient and friendly. The room was clean, well designed and appointed. When you're tired, you want a room that you can get comfortable in quickly. This was it. A big "way to go" to the entire staff!