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“Convenient location”

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La Quinta Inn & Suites Cookeville
Ranked #6 of 18 Hotels in Cookeville
Certificate of Excellence
Miami, Florida
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Convenient location”
4 of 5 bubbles Reviewed 9 August 2014

We stayed at this La Quinta while traveling across Tennessee. It was located right off of I-40.
The hotel does show some signs of wear, especially in the bathroom. Our room was clean and the towels were soft and fluffy. The exercise room was a little crowded, but I managed to work out on the treadmill. We were in need of a bottle opener and could not find one at the convenience stores nearby. The gentleman at the front desk (I believe his name was George) saved the day as he had a wine/bottle opener in the drawer. There was an Italian restaurant across the street with great pizza.

  • Stayed June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rmartMiami_Florida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krp2b, General Manager at La Quinta Inn & Suites Cookeville, responded to this review, 16 September 2014
Thank you for taking the time to write a review I'm glad you stay was pleasant and I will use the information you have provided to improve our quality and exceed our guest expectations.
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432 reviews from our community

Traveller rating
    254
    111
    39
    18
    10
See reviews for
169
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79
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Any
English first
San Antonio, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 5 August 2014

Personnel showed the elite member no special treatment. They forgot who pays their salary. Their guests. They gave us the attitude as if we were going to walk away with the room fixtures and towels . Would not stay here again and would not recommend it either.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank 889sebastianr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krp2b, General Manager at La Quinta Inn & Suites Cookeville, responded to this review, 16 September 2014
I apologize for the treatment you received. This is not indicative of the staff we employee. I encourage anyone with an issue like this to contact me directly. It is our goal to see that all our guests feel welcome settled in and assured.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Memphis, TN
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 28 July 2014

We chose La Quinta because we had 2 adults and 2 teens and needed a room with separate areas for the girls and us - so that part worked well with a suite other than the rooms were very small compared to other similar type hotels where we've previously stayed. We could barely walk around the sofa bed when it was in use. The room was clean when we arrived, but appeared to be only quickly wiped down the seond day. Although I'd called the morning before arrival and told the front desk we'd be needing the sofa bed we had call for pillows once we arrived - and were told we'd have to come get them since they couldn't leave the desk. The room appeared to have been recently partially renovated but the bathtub appeared old and in need of regrouting (stained around grout). The room temperatures varied alot with the bedroom where the AC was located being cool/comfortable and the front room being slightly warm. There was no fan in the bathroom so with 4 people taking showers the whole suite quickly became warm and humid during shower time. Maybe this should have been a tipoff to us that the AC wasn't working well, but I don't expect to have to make the bedroom cold in order to get the humidity out of the bathroom and make the front room comfortable. But, unfortunately even with that and the loud noise the AC was making in the bedroom we still didn't expect it to completely quit working the third night. The next morning when we reported it they were apologetic and said they would have moved us to another room so I can't complain about their response other than I do wonder how long the AC had been only partially cooling the room (and making loud noises) - surely the hotel staff would have noticed and should have had it fixed before renting the room. About breakfast: the food was about the worst we've had at similar "free breakfast" hotels. The coffee (tinted water?) was so bad we couldn't even drink it, the juice tasted more like Kool-Aid than juice, the french toast was inedible, but the sausage was at least edible and my husband said the waffle was OK (the only thing that was obviously cooked on site since he cooked it). I guess we should have stuck with the boxed cereals. We didn't bother attempting their breakfast the second and third mornings - at least it gave us a chance to try Ralph's Donuts. But it was definitely inconvenient (and expensive) to have to go out and buy drinkable coffee each morning. I'd prefer breakfast not even be offered than to be such a disappointment.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank beachgirlinmemphis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krp2b, Manager at La Quinta Inn & Suites Cookeville, responded to this review, 16 September 2014
I sincerely apologize for the problems you had encountered during your stay. Our ventilation is a central system so no room has its own ventilator regardless it should not have become humid. I would also like to mention we have switched our breakfast suppliers to a new company at this point. We have found the quality to be a major improvement. I hope we will see you again in the future and thank you for taking the time to visit us.
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East Tennessee
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

We love the Cookeville, LaQuinta! As always, check in was quick and easy, the rooms were clean and comfy, and breakfast was hot and delicious. The consistency of LaQuinta is what keeps us coming back whenever we are in town to visit our Cookeville family!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank MrsDfromTennessee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krp2b, General Manager at La Quinta Inn & Suites Cookeville, responded to this review, 24 July 2014
Thank you for the wonderfull reveiw. we do our best to make everyday a fantastic one this lets us know we are doing it right. We look forward to seeing you again soon, thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monticello, United States
1 review
4 of 5 bubbles Reviewed 21 July 2014

The gentlemen behind the desk was not very welcoming, but was understanding with my super whiny dog. They did not require proof of vaccinations for my dog, which I thought was a bit odd. The bed was very comfortable, but the room could have used a fresh coat of paint. The walls were dinged up pretty bad by the door.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Hallie Kayre M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krp2b, General Manager at La Quinta Inn & Suites Cookeville, responded to this review, 24 July 2014
Thank you for taking the time to write us a review. Its is true that we do no require proof of vaccinations this is not a common hotel practice as most owners will provide flea treatments and such at home. laQuinta as a pet friendly brand is accepting of this and tries to make the experience as comfortable as possible. I do apologizing that our clerk was not as welcoming as he could have been and this is something we will work on. It was a pleasure to have you with us and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Goose Creek, South Carolina
Level Contributor
56 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

THis La Quinta is located right off I-40,and easy to get to with plenty of parking. There are alot of places to eat with in a mile of the location. The Hotel is clean ,the room was large and comfortable. I will be back again next year.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank navywrslr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krp2b, General Manager at La Quinta Inn & Suites Cookeville, responded to this review, 24 July 2014
Its great to hear such wonderful reviews. I enjoy sharing these with my team and celebrating success. Thank you again for staying with us. we look forward to your visit next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pikeville, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 July 2014

We came here for a nice weekend getaway. It was very nice and clean.Would stay here again.Having two small Boston Terriors it was nice to be on first floor to take them out with ease.We liked the king size bed, very comfortable.We always find staying at a Laqunita Inn we get great service and value for the price we pay.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Everett W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krp2b, General Manager at La Quinta Inn & Suites Cookeville, responded to this review, 24 July 2014
It was a pleasure to have you with us. We do our best to provide extraordinary service. Thank you again for the great review, we look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Cookeville

Property: La Quinta Inn & Suites Cookeville
Address: 1131 S Jefferson Ave, Cookeville, TN 38506-4220 (Formerly Country Inn & Suites)
Phone Number:
Region: United States > Tennessee > Cookeville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cookeville
#3 Business Hotel in Cookeville
#3 Romantic Hotel in Cookeville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — La Quinta Inn & Suites Cookeville 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
100 Percent Non Smoking Hotel. The La Quinta Inn & Suites hotel in Cookeville, TN is situated off I-40 conveniently located between Knoxville and Nashville. This newly renovated hotel provides easy access to a wealth of entertainment and attractions. We are minutes away from golf, shopping, state parks, and the area best attractions. Nearby you'll find Burgess Falls, Standing Stone State Park among other places to experience. Our Cookeville hotel is only minutes from Tennessee Tech University, Historic Downtown Cookeville and much more. Our newly renovated rooms feature pillow top mattresses with luxurious linens and deluxe towels. Keep in touch with our wireless internet. Enjoy your favorite television shows in HD on our 32 inch flat panels. Unwind in our fitness center or take a dip in our heated outdoor pool. After a relaxing night, start your day off right with our Free Bright Side Breakfast featuring make your own waffles, bacon, eggs, and sausage. Come experience the warm southern hospitality consistently offered at our La Quinta Inn Cookeville, TN hotel. Our friendly professional staff will ensure you're made to feel at home whether here on business or pleasure. ... more   less 
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Also Known As:
Country Hotel Cookeville
Country Inn And Suites
Country Inn Cookeville
Cookeville Country Inn

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